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Since the latest Firefox update a few days ago, I am not able to log into my Outlook/Webmail account; nothing happens.

I can access it on google chrome but not on Firefox.

I have been using Firefox for ages and never had a problem - love it - but now I see the remark: Firefox has ended support for Windows 8 and Vista on my screen at the right top corner. It also will no longer update my computer.

I do have and use Windows 10 - so I don't see what is the problem? I tried to refresh and that didn't work either.

Please help because I like to stay with Firefox but I do need to update and keep my computer secure.

I am not very computer savy so please tell me what to do in simple word.

Thank you for your help Christine

Thunderbird 115.0 on Linux/Debian is unable to verify and install addons from website. It just freezes when I try - and cannot even manually install addons that I download using Chrome. I even totally deleted all files and folders and reinstalled Thunderbird 115.0 from stratch... what happened?!

I found that after total removal - if I install a earlier version... that I can verify and install addons, but not with version 115.

I also found that I cannot import profiles from zip or even uncompressed folder. I confirmed the profile is less that 2 gig (1.2 gig) - so size of the profile should not be a problem.

Earlier this week, when Thunderbird updated, I lost access to Thunderbird on my PC. The program is not on my PC. However, I can still get my email on my iPhone and the cloud.

How should I restore Thunderbird? Should I just download and reinstall it? I just want to make sure I still have access to all my old emails and contacts.

Thanks! (a long time Thunderbird user)

I can't download anything anymore. I get the "failed" message. I see in support questons that this has been going on for a long time even though there have been repeated "fixes" reported. I've used Firefox for a long time and really prefer it, but I'm having to change to Chrome to be able to complete my work.

i installed updated version of mozilla and after login i lost all the previous data and i also tried it to recover from my last backup but it's not working please help me with that i need my data back

I just updated my Firefox browser. Now it doesn't work: "tab is crashed" - an endless chain, always again this.

You should try harder to release bugfree software ...

What about short-time help?

After having tried to learn to love Supernova for several months, I cannot. In fact, I have come to loathe, despise and detest its user interface. Are there settings in Views that will give me the old look and feel? Is there a skin I can download. If I cannot I will leave TB after decades of use even if I have to go back to (shudder) Outlook.

Craig Davies is my name and I live in Adelaide Australia. 10 Days ago I received advice that my email address is closing in a week so I have had to get a new email address. I can't work out how to change my email address and password in your records. My new email address is [edited] @gmail.com My old email address was [edited] @internode.on.net. Can someone please advise me how I notify firefox of this change

After crash, I had to reinstall Windows. After I enter correct address and password, Thunderbird won't connect. I suspect that my two party authorization set up with mail.com is the problem. Thanks

My Plusnet Mail account is fully operative out of Thunderbird in Windows 10, alongside my outlook.com mailer. I am attempting to duplicate this in a new Win 11 PC and finding it difficult to duplicate my Win 10 Server Settings, due to the ambiguities thown up in hoping to duplicate the Win 10 Tbird 'Server Settings' in the Win 11 'Set Up Your Existing Email Address' questions page.

Win 10 Tbird set-up page confirms my POP Mail Server as 'POP', 'relay.plus.net' and 'Port 110', the Outgiong Server as 'smtpmail.plus'.net' and Username as '"my-name@plus.com".

The Win 11 Tbird 'Server Settings' page (after my own inserted Mail address and Password) includes: 'Incoming Server' protocol as 'POP3' Host Name: (auto-selected) '.plus.com' Port: (empty) Username (empty) - I elected to insert email address "my-name@plus.com".

'Outgoing Server' Host is (again) 'plus.com' Port - empty - and finally (again) ' 'Username' (empty and complered as before with) "my-name@plus.com"

Note: Despite the (fixed) message "Thunderbird will attaempt to auto-select blank fields", the final result advises: "Thunderbird failed to find the settings foryour email account".

Am I making wrong assumptions as to what should be inserted?

Hello community, Is there a solution to integrate a Microsoft Exchange email account into Thunderbird? It simply does not work, because there is neither POP3, nor IMAP, and also no certificate. :(

Thanks and best regards

My hp laptop crashed. I was able to remove the hard drive, put it in a sleeve and I trying to find my firefox bookmarks. All of my other files are there. I have tried every path posted online and i still cannot find them. I found two mozilla files but, no bookmarks. Can you assist? I dont know where to look.

Hi, I kept OS Snowleopard around for years too long in order to keep using Eudora. I finally got fed up with viruses/crashes, having to rebuild the mailboxes, but I was never able to find anything to take its place and have frankly been limping along ever since. I regularly need to find things going back months, years, and even decades. It used to be simple with Eudora. Recently, one of my parents passed away and I'm kind of the family scribe, so I really need to pull together all the past communications, from Eudora (going back to almost 1990), gmail, yahoo, my website, icloud, my college alumni address, my Ronin Institute address, my 15 Sonic addresses--and there's probably a few I'm forgetting offhand. I really need to consolidate them. I tried various email clients, including years ago a previous version of Thunderbird, but they were a lot of work to set up and couldn't handle all the email addresses.

I see better reviews of Thunderbird now. Can Thunderbird really handle all those email addresses? Since my Eudora mbox files are still on OS Snowleopard, and I'm running Macbook M1 with the latest OS now, what's the best way to incorporate the entire archive of messages and also start hopefully wrangling current messages (like I haven't been able to since I had to stop using Eudora)? Eudora pretty much only did POP well, and I actually did appreciate having my data on my own computer, but now there are some email accounts I'd prefer as IMAP and others as POP. Is it possible to mix them? Is it possible to download AND keeps messages available for viewing by phone? This situation has been a problem for me for years--I was just wondering if there might be any volunteers at Mozilla who might be willing to spend a few hours on the phone with me to help me bring my email into the 21st century? Nearly every day of my life I have to let someone down over something I can no longer do or find because I don't have Eudora. But the problem doesn't go away just because I find another program that does some of the things Eudora did--I really need some help integrating everything. Thanks so much for all you do!

Haven't been able to download incoming emails on this laptop. They are downloading on my Tablet. I'd be grateful for any ideas about what I can do to rectify this. Not too complicated - I'm 83!!anks

Hoping something will turn up on my Tablet Th

I am s-o-o-o gd tired of this happening. Every time it does, I spend days-to-weeks trying to recover a working edition of Tbird. Why can't you build updates that don't lock a customer out of his/her own emails.

I don't know how or when, exactly, it happened. I use Win11pro which is up to date. I have one Tbird install on dropbox so I can access all my emails from any of four different machines. It worked yesterday (on two machines at any rate, I didn't use the others). Today, no matter which machine I log into, I get an message stating that I ' you have launched an older version of Thunderbird. A newer version of Thunderbird may have made changes to your profile which are no longer compatible with this older version. Use this profile only with that newer version, or create a new profile for this installation of Thunderbird. Creating a new profile requires setting up your accounts, calendars and ad-ons again. For more information . . .italic text Then it gives an 'exit' button and a 'create new profile' button.

1) I did NOT install a new version of Thunderbird.

2) Insofar as I can tell, the version on Dropbox has not changed so nothing should have altered the profile.

3) I do NOT want to create a new profile -- I have years of data in calendars and emails across multiple accounts.

4) the 'more information' link doesn't work.

Why do you periodically do this to me, Mo? Why can't you make changes that don't destroy a person's account(s), profiles or data? Why do you put up such a useless message without a utility to restore things to the way they should be?

5) I have been searching the internet for hours and I don't see a solution to this problem.

I am trying to set up a new email address on Thunderbird but comes up as a POP account. I then set it up on another computer and it comes up as IMAP. I have tried setting up the IMAP manually but Thunderbird rejects. I have uninstalled the app and re installed it.