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  • Arhivirano

Logging into chase.com

I have a constant problem with Chase.com - they are telling me it's Firefox, then it's because of the cookie blockers on FireFox. I have heard every excuse under the sun… (pročitajte više)

I have a constant problem with Chase.com - they are telling me it's Firefox, then it's because of the cookie blockers on FireFox. I have heard every excuse under the sun. I try to login, I get chase doesn't recognize device, then they send a one time code, which doesn't work, so I have to call them, they tell me it's Firefox causing the problem. I know that's a myth because the same thing happens on MS Edge. Is anyone else having this problem? Do you have any suggestions?

Asked by pyadkins prije 2 godina

Last reply by jscher2000 - Support Volunteer prije 1 godina

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Firefox version 100

I got an email to update to version 100, and downloaded and installed, but now I have no bookmarks or anything else, just a blank version. Please help me! Thankyou!! … (pročitajte više)

I got an email to update to version 100, and downloaded and installed, but now I have no bookmarks or anything else, just a blank version. Please help me! Thankyou!!

Asked by cc^ prije 2 godina

Answered by cc^ prije 1 godina

  • Arhivirano

Problems logging into and payment processing same site

I am using build 100.0 Mac OSX Mojave 10.14.6. When I go to www.papajohns.com and try to login it goes nowhere. I tried looking up the problem, which was to go to Setting… (pročitajte više)

I am using build 100.0 Mac OSX Mojave 10.14.6. When I go to www.papajohns.com and try to login it goes nowhere. I tried looking up the problem, which was to go to Settings and allow cookies for that site and now I'm able to login. The additional problem I'm having is in the purchase page, I have put in all my information including credit card information. When I click place order, instead of completing the transaction, it takes me back to the same page I entered my payment information and never completes the transaction. I have tried it on my iPhone through Safari and I was able to login and complete the transaction. I would prefer to do this on my desktop computer running Firefox rather than my iPhone. Any help would be greatly appreciated.

Thanks, John

Asked by mcclungjohn prije 1 godina

Last reply by FredMcD prije 1 godina

  • Arhivirano

My Firefox updated to 100.00 yesterday 5/3/22. Today 5/4/22 I can't upload files to sites

When I try to upload a file to a website it cancels after about 8-10% completed. I was able to upload the same file to the same website in Microsoft Edge without any issu… (pročitajte više)

When I try to upload a file to a website it cancels after about 8-10% completed. I was able to upload the same file to the same website in Microsoft Edge without any issues. I checked my Firefox update history and I see that it updated to 100.00 yesterday 5/3/22.

Asked by pselva02 prije 2 godina

Last reply by jonzn4SUSE prije 1 godina

  • Arhivirano

scrolling via up/down keys do not work on half the webpages i vist. other browsers scroll just fine, but not firefox. i want to continue using firefox, but like many others i know, i will stop using firefox is this issue cannot be resolved.

scrolling via up/down keys do not work on half the webpages i vist. other browsers scroll just fine, but not firefox. i want to continue using firefox, but like many ot… (pročitajte više)

scrolling via up/down keys do not work on half the webpages i vist. other browsers scroll just fine, but not firefox. i want to continue using firefox, but like many others i know, i will stop using firefox is this issue cannot be resolved.

assistance re this issue would be appreciate, thank you

Asked by lylesg prije 2 godina

Last reply by Terry prije 1 godina

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Importing old firefox stored passwords to new account

Hi folks, I'm having trouble with importing old firefox stored passwords to new account. I got all the old data (logins.json, key3, key4,...) I tried copying the logins.… (pročitajte više)

Hi folks, I'm having trouble with importing old firefox stored passwords to new account. I got all the old data (logins.json, key3, key4,...)

I tried copying the logins.json and key3/key4.dbf file into the firebird profile root directory but they dont seem to load. It doesn't show anything no matter if I'm logged into a firebird account or not.

Since the old files are only a week old I'm guessing I shouldn't need to convert files.

When I convert logins.json file to csv I see the info is there.

What's the catch?

Asked by andro.vladusic prije 2 godina

Last reply by Terry prije 1 godina

  • Arhivirano

I cannot drag a file for mail attachment and it works in other browsers

I'm using office365 mail and I cannot drag a file for mail attachment. This works fine in other browsers and I haven't been able to find a way to do it. I really need to … (pročitajte više)

I'm using office365 mail and I cannot drag a file for mail attachment. This works fine in other browsers and I haven't been able to find a way to do it. I really need to do this for my work, so I'm starting to use another browser, which I didn't want to.

Asked by andre.puente.911 prije 2 godina

Last reply by jonzn4SUSE prije 1 godina

  • Arhivirano

BOOKMARKS BAR

How can I change the color of my Bookmarks Bar? After Firefox did an update a few days ago, my Bookmarks Bar is now white instead of blue...the way it was before the upd… (pročitajte više)

How can I change the color of my Bookmarks Bar? After Firefox did an update a few days ago, my Bookmarks Bar is now white instead of blue...the way it was before the update.

Asked by ChaCha prije 2 godina

Last reply by Terry prije 1 godina

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Secondary right-side navigation slider missing

My Firefox has suddenly stopped working when websites have menus you need to scroll through on the right side. Example: websites where you are drilling down through filt… (pročitajte više)

My Firefox has suddenly stopped working when websites have menus you need to scroll through on the right side. Example: websites where you are drilling down through filter options, or in Ancestry where you will typically open a record in the hints screen and scroll down through the detail. The right scroll navigation causes the whole page to scroll up and down; there's no way to navigate down in the sub-display. I have run FF in safe mode, and done a scorched-earth uninstall/reinstall and the problem persists even with no plug-ins restored. This is on a machine running Windows 11. The machine crashed right before this became a problem. Sites work in Edge without issue.

Asked by swalker7736 prije 1 godina

Answered by swalker7736 prije 1 godina

  • Arhivirano

Browser Notifications

Have you considered/would you consider integrating Firefox's in-browser push notifications into the Windows 10/11 notifications system? I ask because the notification tim… (pročitajte više)

Have you considered/would you consider integrating Firefox's in-browser push notifications into the Windows 10/11 notifications system? I ask because the notification timeout is really fast if there are many notifications, it's impossible to properly read them all before they disappear and there's no obvious way to view notification history if at all. Also, if there are more notifications than what can fit in the available screen height you just don't see them. Additionally the Notifications are still white even when on a dark theme, this seems like something that should have been addressed a long time ago already.

Asked by Smashed Penguin prije 1 godina

Last reply by qxyz123 prije 1 godina

  • Arhivirano

Weird blue color in menu bar after the recent update

Hi, yesterday I noticed a blue color in the menu bar tabs when I hover over them with a mouse. If I'm not mistaken, it used to be light gray before. How do I change it ba… (pročitajte više)

Hi, yesterday I noticed a blue color in the menu bar tabs when I hover over them with a mouse. If I'm not mistaken, it used to be light gray before. How do I change it back?? It looks terrible and the tabs are barely readable when highlighted in blue. See the screenshot.

Asked by overzeeggg prije 1 godina

Last reply by Terry prije 1 godina

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Firefox use what to choose folder in KDE Plasma?

I use firefox since I go to college. When I got some problems, I try to check firefox use what to pick folder? I use Manjaro Plasma. I find chrominum use kdialog. But fi… (pročitajte više)

I use firefox since I go to college. When I got some problems, I try to check firefox use what to pick folder? I use Manjaro Plasma. I find chrominum use kdialog. But firefox looks not though both use gtk3 as UI

Firefox choose folder got wrong when use a USB HDD

Asked by kearney prije 2 godina

Answered by kearney prije 1 godina

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  • Arhivirano

How to turn off download panel pop-up in version 98.0

This is more of a convenience issue but the new download panel pop-up from the download arrow is very distracting. I couldn't find an option to turn it off so I had to g… (pročitajte više)

This is more of a convenience issue but the new download panel pop-up from the download arrow is very distracting. I couldn't find an option to turn it off so I had to go into the config and turn the true flag false for this "improvement". Is there a better way of disabling this pop-up and if not will there be in future versions of firefox?

Asked by pathomeon prije 2 godina

Answered by cor-el prije 2 godina

  • Arhivirano

Passwords disappeared from sync account

For some reason my passwords went missing locally and when I went to sync them my account would not connect and the saved password was missing. So I went through the pass… (pročitajte više)

For some reason my passwords went missing locally and when I went to sync them my account would not connect and the saved password was missing. So I went through the password reset process to sign into my sync account and when I resigned into it to sync, there was no passwords on the account.

Is there any backup performed by mozilla or any other way to get like a backup of the online account passwords somehow. My local logins.json files are corrupt so I cant use them.

This is extremely disappointing if they cant be retrieved.

Asked by georgek3 prije 2 godina

Last reply by Paul prije 1 godina

  • Arhivirano

Self-hosted add-on install is broken on Firefox 100.0 and 101 beta

Hello! We distribute Firefox add-ons on PC and macOS outside of Mozilla store. Until Firefox 100.0 our users were able to install the add-on by clicking a button on the … (pročitajte više)

Hello! We distribute Firefox add-ons on PC and macOS outside of Mozilla store.

Until Firefox 100.0 our users were able to install the add-on by clicking a button on the product side which was opening a link to XPI file hosted on our company's download server. That was triggering a usual install dialog from Firefox where it asks user to confirm the installation.

Starting from Firefox 100.0 this stopped happening and we started receiving numerous support calls from our customers about not being able to install the add-on. The issue now is that when the XPI link is opened in Firefox, the install dialog does not appear which brings a lot of confusion to the user. Firefox shows the link to the XPI in the address bar but does not start the usual install process (attaching screenshot of how it looks like on my Mac). The issue applies to both macOS and Windows platforms. I've opened a bug case on bugzilla. The link for reference: https://bugzilla.mozilla.org/show_bug.cgi?id=1766965

Could someone please clarify how we should proceed with this issue? We are now getting reports of this issue from many of our customers. Thank you.

Asked by Arthur Valiev prije 2 godina

Last reply by Paul prije 1 godina

  • Arhivirano

Signing in to Website Accounts

When I turned on the machine today (Dell PC running W10) I had to sign in to Walmart to check on a delivery. I entered username and password and again pressed enter. I w… (pročitajte više)

When I turned on the machine today (Dell PC running W10) I had to sign in to Walmart to check on a delivery. I entered username and password and again pressed enter. I was given a new, blank set of entry spaces for username and password. I could not sign in. Every time after correctly making entries it would just cycle back to the beginning. This has never happened before, even once. Anything in Firefox 100 I need to disable to use it? There's no error message so no reason for a screenshot.

Asked by Sackbut prije 1 godina

Last reply by FredMcD prije 1 godina