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please take off the red add, the pop up total add sign that keeps popping up asking to paid for the add block I am 82 and on a fixed budget. I do not want this service. How do I get it off my computer. When I want to print an article from an e mail.I always have to remove it to save an e mail, or when I want to print an article, I read it later, and I see the total ad block on my printed article stuck on the printed page blocking out what I printed. Its very annoying to have to take it off the screen before I print anything. Please help me. George at [removed email from public]

Hi. In the past week, my Firefox has been giving me this message for many sites - all of which I've landed on before and I trust. Firefox wants me to contact the website owner which is not do-able. Any suggestions? Thx!

Here's the error msg I get: An error occurred during a connection to www.google.com. PR_END_OF_FILE_ERROR The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem.

The latest version of Firefox was just installed and I am now having constant crashing problems the performance is significantly worse than the previous session. How do I go back to the previous version. Note to Firefox please do not use us a your Beta testers.

Firefox stopped working on me recently, so I had to close it through Task Manager and then reload all my tabs.

However, istead of Firefox doing this it 'refreshed', now all my tabs are gone, and worse still all my saved passwords.

I rely on Firefox remembering these passwords as I can't, how do I get them back? My life is toast without them.

Please help, I need to talk to someone on how to get them back.

Please tell me what to do to have the magazine work. It used to, but I think that some new thing like Adblock must have changed it and I cannot read the magazine now. Thanks.

I have seen this in some past versions of FF It usually goes away after a few upgrades

Instead of whatever it's supposed to display, you can see that it shows some random characters.

Annoying. I dont even remember what it's actually supposed to show

Suddenly (today) games at the NY times website do not fully load. The games affected for me are spelling bee, the mini-crossword and the crossword. Wordle still works. I saw some articles about Wordle from a few months ago, and tried clearing cookies from the games website but I still have the problem.

So I have this issue with my Firefox install on my PC. For one reason or another Google services (Gmail, search, etc) do not seem to always work. They have moments where they will search or load emails, but most of the time they spin, give an error in gmail, or just won't try searching at all (hit search and just dead and blank screen).

[Oops... the system encountered a problem (#001) - Retrying..] - one of the errors commonly seen in gmail.

All I run is Ublock Origin, Keepa (amazon price tracking) and LastPass.

I've tried a total uninstall using Reva Uninstaller so it deletes remaining files. Chrome does work just fine, so it doesn't seem to be any sort of firewall or anything blocking it. I've tried going into about:serviceworkers as I saw there was an old bug having to clear out google services in there. It does maybe help at first, but they come back and it doesn't always fix it anyway.

Is there anything else I'm missing?

Hi

I use Firefox account to save my id/passwords. I did a mistake by clicking on "delete all ids" (in french: "Supprimer tous les identifiants..." into credentials panel. Is there a copy or something to restore a previous version of all my IDs/password ?

Thx in advance Christopher.

In the location bar (aka url bar aka address bar), the base domain name ("example.com") is displayed as normal text, whereas everything else in the url is displayed in gray. For example, if the displayed url is https://foo.example.com/bar, the "https://foo." and "/bar" are in gray.

Is it possible to get the whole url displayed as normal text, i.e., black, and avoid this "graying out" of some of it?

In my searches so far, I've found various other customizations for the location bar via userChrome.css, but not this one. Any help appreciated.

I'm using firefox 91.8.0esr (64-bit) as currently packaged for centos7 (x86_64), though presumably this is not system-dependent.

When viewing email on Outlook in Firefox, there now appears a rectangular black box over part of every email. This does not occur when viewing Outlook emails on Chrome or Edge. I thought it might be because of my adblocker (Ublock Origin) so I turned it off, but the black rectangle still covers part of my messages (and I have Ublock on Chrome, too, with no problem viewing Outlook).

The rectangle covers only a portion of the messages. When I scroll the message, the black rectangle remains stationary and the message scrolls behind it, thus revealing the portion previously covered by the black rectangle (a different portion of the message becomes covered).

I tried to take a screenshot to show the black rectangle covering part of the message. Amazingly, even though the black rectangle is there when I take the screenshot, the screenshot itself does not display the black rectangle....instead the message appears in the screenshot without being partially covered by the black rectangle.

Unable to log into my Citizens Bank account. I keep getting an "Access Denied" "You don't have permission to access "https:citizensbank.com/HomePage.aspx" on this server." Tried updating Firefox and Troubleshoot mode.

Hello there to all.. I have been experiencing occasional crashes on the tab when left idle for a while!! I am using Ubuntu linux 22.04 when this occurs..! In Windows 11 or even Windows 10 x64 pro this does not occur to my knowledge at all.. So I am wondering why this is happening only on ubuntu linux 22.04 and not anywhere else??.. Anyways, Thanks for listening and have a great day ahead also..

Crashes freeze ups Tired of them all day every day. Cache fills up and computer shuts down. 24 Firefox processes ,,, 37 Firefox processes and every one of them is storing history and cookies till the system stops.. Performance section? Worthless. Does not matter what is checked or unchecked,, and NEVER has there appeared a box to choose a limit of 6 or 8 processes.. WTF

Hi, I've recently noticed that Firefox is not using Intel Graphics for hardware video decoding, here are the specifics:

- I tested this on two separate PC - one laptop with dual GPU (an Intel UHD 630 and NVIDIA GTX 1070) and one desktop with dGPU removed (leaving only an Intel UHD 630 by i7-9700K), on both PC I made sure to run Firefox on Intel GPU only. - According to information I gathered online, Intel UHD 630 should support H264 decoding and VP9 decoding without any problem. - I tested videos from Youtube (VP9, non-HDR video) and Twitch (avc/h264 video) - The exact same video, when played on Microsoft Edge (Chromium), uses Intel's hardware decoder without any problem. - On the dual GPU laptop, when being forced to run on NVIDIA's GPU, Firefox correctly uses the NVDEC decoder without any problem. - Both PC uses the latest Intel driver (30.0.101.1191)

I have attached copies from about:support page below.

In Firefox settings, under General -> Performance section, I have left "Use recommended settings" checkbox on.

Could someone help?

Screen readers read the following code as 212.4% instead of reading 2 and then 21.4% each graphic separately -- <svg width="100%" height="100%">

 <g>
      <text dominant-baseline="text-before-edge" y="80" x="607" text-anchor="middle">2</text>
 </g>
 <g>
      <text dominant-baseline="middle" x="605" y="116" text-anchor="middle">12.4%</text>
 </g>

</svg> I'm not sure how to report this issue as a bug. Can you please direct me to the correct procedure.?

So Firefox did an auto-update a few days ago, and when I opened the browser EVERYTHING was gone. Passwords, bookmarks, etc.

I've managed to get the old bookmarks moved over, but I cannot for the life of me figure out how to get the old passwords back. The old data is in a folder on my desktop, do I just copy and paste the login and key 4 files from that folder to the new folder?

Sorry if this seems like a dumb question, I'm a pleb and this is the first time I've experienced this. :(