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-hi friends,

I am desperately trying to import a contact book into TB. In CSV format. All I get get is 100's of unreadable records. My version of TB is 115.4.3 (latest). The import tool provides no info whatsoever about the CSV format. I found a bit of info about the format on Mozilla. I only need a few fields for the record. First Name, Last Name, Home Email, Work Email. These are supposed to be field numbers 1,2,5,6. I made a CSV file according to this, but import is as said impossible. Has anyone had any luck with this? regards /peter

Hi,

I am running out of space in my email account. Is it possible to export specific folders of emails out, so that I can delete those folders (and the emails in them) to make some space. I don't want to do a full export out, just those specific folders, so that if I ever need to refer back to those emails, I can import just those back in.

Is this something that can be done?

Thank you.

I use a samsung galaxy A12, and I have issue with the download functionality. Whenever I'm downloading and I pause or the Internet becomes bad, when I resume the download or "try again", it completes the download but the file becomes corrupted and won't open in my phones storage. And I notice that the size of the file is always less than the actual size downloaded, which indicates that it stopped downloading into the local storage at the point it paused or network became bad.

It'll download completely, but the file downloaded into the phone becomes corrupted and useless. It's annoying that a browser has such a problem in 2023.

Please, fix up ASAP.

I find impossinle to install Thunderbors pm ,u Windows 11 laptop. The different menus presented are wau to cpmplicated for an avereage person. Currently I am stuck with a dialog box the simply says "Input server already exists. Beyond this, these are several dialog boxes I don't understand.

I respectfully ask for my money paid for this program and I will delete it from my computer.\

Ake Alexander Backlund [removed email from public] or [removed email from public]

I have two Problems. 1st How do I delete a large number of unread and unwanted e-mails except one at a time? 2nd How do i arrange my e-mails in Date Received Order?

As everyone here knows, Thunderbird 115 is a hot mess; sadly, as they cycle through new releases, it sometimes gets worse, not better. It appears from my update history that 115.2.3 was the most stable of the 115 versions. I'd rather go back to 102 but it seems that the profile was modified in 115 so that it is no longer compatible with 102. Thus a 102 rollback might require quite a bit of work to reimport the profile into a clean install. And I have gigabytes of important mail.

I'm not on 115.4.3 and it is close to unusable, as they screwed up regression in a major bug, and my bugzilla on it has sat unanswered, other than requesting I be nice to the devs. So as a lower-risk option might be to roll back from 115.4.3 to 115.2.3. Has anyone tried anything like that, or know the safest way? I don't know what booby traps they've planted to prevent any rollbacks. Thanks!

New computer (Windows 11) shows 'Old Firefox Data'. Opened hidden files. Using File Explorer found Profile Folder & renamed it 'old'. Copied and pasted 'Old Firefox Data' as new profile. Firefox would not open. Had to remove etc and Firefox worked again. Thought this maybe the easiest way to get my Bookmarks back.

PS Presume Profile Folder does not contain Thunderbird Addresses?

The newest Thunderbird upgrade has ruined my email. I cannot send email and Thunderbird no longer recognizes my settings. I want to remove this update and go back to the previous build that I had. If this cannot be fixed I will need to get a new email manager.

Dear Community,

I am trying to download a large file. Am on a course, and the main tutor has given the group a file to download. Have tried downloading this 5 times, but get little luck. The file that I would want to download is 8.5GB, and the furthest I get is about 4GB.

I have 2 questions about this.

1) I seem to have a very 'in and out internet connection. It seems to go down at times for no reason, cutting off the download. Is there anything I could do about this? How could I troubleshoot this, please? 2) Does anybody know of any special tools that I can use to download in a more efficient manner, please? Perhaps an extension for Firefox might be able to do this, perhaps? Kind Regards to Anyone Answering this Query, Marek

Hello and thanks in advance to anyone offering help, very much appreciated. My partner hates computers but has to deal with them for her home based work. After long struggle she has got to grips and enjoys the functionality of Thunderbird. Her old laptop is on the way out and we got her a new upgraded machine (Lenovo windows 11). a 'friend' tried to solve a problem in the past and created a second account locally on her laptop that mirrors the incoming emails to her main BTinternet mail account. however, sometning went wrong and she hasd over 15000 duplicated emails on the second back up account. We wish to istall Thunderbird on her new machine as she doesn't like to windows mail app and noy 'enjoys' (sic) the thunderbird, especially coulering emails for easy reference. we were told that if she deletes the second account, all of the mirrorede emails on the desired/to keep BT account will also be lost. we are now wondering if it is possible to download Thunderbird onto the new machine and somehow not import the unwanted account when she signs in etc. We are hoping also that when she downloads and installs and signs in.... (the above query accepted) that her folders will also import and be populated. But!... only for the account she wants. i hope this has been clear? The server is imap from BTinternet email thnaks to all who read this far

Why is this so difficult? I keep getting the attachment. How do I stop it? I NEVER WANT FIREFOX TO TELL ME THERE IS AN UPDATE. I will check and update when I'm ready. How do I stop this?

MacbookPro needed service which wiped hard drive. Reinstalled back up (to Ventura), but Thunderbird app was trashed. Reinstalled Thunderbird, but I can not see received emails from 2019-2023 (now), but oddly, can see all sent emails from 2020. How do I get my missing emails and categories? The web instructions make no sense to me. As I understand, my profiles are separate from the app, but it is not clear at all how I can toggle from one to another while in Thunderbird. Thanks for your help

I am running Thunderbird 115.5.0 on a Win 7 Pro PC (yeah, I know). I recently retired and am trying to change from my work e-mail settings to my personal Gmail account. I have the incoming server set to pop3.gmail.com and the port to 995. Authentication is SSL/TLS and normal password. The outgoing server is set to smtp.gmail.com and authentication is No Authentication, with port 465. When I click on the Get Messages icon Thunderbird doesn't seem to do anything. Is there something else I need to do, or does one of the settings need changing?

Thanks!

David Ansley

I backed up a zip file using Thunderbird's built-in export backup function, reinstalled the system, and downloaded the latest Thunderbird. After importing, the password memorized by the password manager could not be recovered.

I used a primary password

There is no prompt to enter the master password when importing. There may be a process error here ?

Fortunately, I passed firefox_decrypt The project decrypted the password and filled it into the password manager

Malware has taken my backup email address and is using it to take over. [Email address] and [email address] are to of my accounts being used to steel everything. Messages, phone calls , device, etc are being stored in hidden files in Drive , application selection options are unavailable etc

hey all

when i downloaded and installed Thunderbird beta it imported my account settings fine, but lost the list of automatically allowed image loading emails/urls so now i have to add everything again.

if i switch back to the stable release, how can i make sure this list is kept?

feedback - you may want to provide some way to automatically import that going between versions so its not lost (i couldn't find it after switching) and even export all settings for backup - i remember having to change region etc info (im in Australia).

I am about to lose access to my work gmail account (new job). I used Google Takeout to download all my emails in .mbox format. I then used Mozilla Thunderbird (with the ImportExportTools NG add-on) to access the emails. They are currently available in a folder called WorkEmailBackup within my local folders section on Thunderbird.

I would like to add these emails to my pre-existing personal hotmail account. I have set this account up on Thunderbird. However, when I drag the WorkEmailBackup folder into my hotmail inbox (in Thunderbird), not all the emails are copied over. Thunderbird says there are 7730 emails in the WorkEmailBackup folder, but only 2212 will copy into my hotmail account. I have tried several times, but the transfer always stops at 2212 emails, and I can see that emails are missing. I have also tried highlighting the emails individually (rather than copying the whole folder), but have had the same problem.

Please help :(