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  • Arhivirano

Saved log-ins appear and then disappear before you can even click on them. In fact, every button on the browser that has a popup description only shows up for a half-second.

I literally cant even select a topic for this because it disappears before I can click on anything!!!!!!!!!!!! I had to use the down arrows.

Asked by paulmonroe19 prije 1 godina

Last reply by cor-el prije 1 godina

  • Arhivirano

Websites aren't auto filling suggestions

Example: If I start typing in the address bar and type the letter a... amazon.com comes up since I frequent there a lot. But, if I start typing the name of my bank nothin… (pročitajte više)

Example: If I start typing in the address bar and type the letter a... amazon.com comes up since I frequent there a lot. But, if I start typing the name of my bank nothing comes up in the address bar. I always have to type it out.

Asked by bryan.touchton prije 1 godina

Last reply by HKSim prije 1 godina

  • Arhivirano

Firefox not rendering - profile

Hello, recently i installed Kubuntu 20.04 (KDE Plasma 5.18.8). I have this problem where firefox (version 100) is not rendering the window and i think it's the profile fo… (pročitajte više)

Hello, recently i installed Kubuntu 20.04 (KDE Plasma 5.18.8). I have this problem where firefox (version 100) is not rendering the window and i think it's the profile folder.

First i was thinking on the graphics. i have installed 'nvidia-driver-510'. I tried this Solution with no luck.

I have:

  • Intel HD Graphics 620
  • Nvidia MX130

I tried :

  • Renaming the folder '.mozilla' to '.mozilla_bak' works perfectly but i have to do this every startup, and firefox creates a new profile where i have to logon in every platform i use.
  • Downloading 'firefox-100.0.1.tar.bz2', it's the same, works fine with a new profile.

This lead me to the profile folder, running './firefox --profile ~/.mozilla/firefox/<profile_folder>' it's the same, not rendering the entire window. I dont know why my profile is causing this problem, i only use three addons: AdBlock, BetterTTV and FoxyProxy, i have the same problem even if i dont have these installed.

Asked by killuax prije 1 godina

Last reply by killuax prije 1 godina

  • Riješeno
  • Arhivirano

Any time I move my Samsung phone (without even passing security fingerprint) a message box appears then quickly disappears until moving the phone again

Cannot take screenshot of problem (pop up ms from Amazon via Firefox) . . as soon as I pick up the phone or attempt any action whatsoever, the message box disappears. An… (pročitajte više)

Cannot take screenshot of problem (pop up ms from Amazon via Firefox) . . as soon as I pick up the phone or attempt any action whatsoever, the message box disappears. And since I have a fingerprint access option on, the moment my finger touches the screen for full access there is no record of the message for screen capture. Also, if I do nothing, the screen goes black (normal, with time/date etc visible) within a few seconds after the message appears . . though it is waiting for me to touch the screen at which time it reappears again for a few seconds. So it is pick up the phone . . trigger motion detection . . message box appears . . wait a couple of seconds . . black screen . . touch or pick up the phone . . message box . . black screen etc. I can of course do the fingerprint scan and have full phone features, but the preliminary nag "box message" all the time bugs the hell out of me. In the text of my "complaint" I quoted what the message says, it is not from Firefox but does have a tiny Firefox logo upper left. The small rectangular window also has a left/right "full return" arrow (grayed out each one) with a black "pause" button in between the two arrows, and it is not grayed out. However nothing happens if I touch it. In very small print under the main text (first few words of my Amazon review) is a link to the Amazon page where I posted a review of a product. The message itself that I refer to is NOT from Firefox, but is comprised of the first few words of my review headline (not all of it but most) on the Amazon product comment review page. So even though the "content" of the unwanted message is from Amazon, the Firefox logo nevertheless appears (very tiny) in the upper left of the rectangular window, so it appears to be a composite error interaction between Firefox and Amazon. How to tell Firefox to stop posting it? Or how to tell Amazon that their software is somehow involved? I haven't a clue . . ! This is a re-written complaint . . the original one resulted in an email request from "Seburo" who asked for a screenshot, but did not provide a return email address that functioned. So I am posting here a second time, thanks.

Asked by richloomis prije 1 godina

Answered by richloomis prije 1 godina

  • Riješeno
  • Arhivirano

Web search with |Firefox

Suddenly, when I search the web with a topic search term, e.g. "thrombin", I get the error message: 'The page you are looking for cannot be displayed because an invalid m… (pročitajte više)

Suddenly, when I search the web with a topic search term, e.g. "thrombin", I get the error message: 'The page you are looking for cannot be displayed because an invalid method (HTTP verb) is being used.' Can you help me resolve this problem?

Asked by hvoorhis prije 1 godina

Answered by jscher2000 - Support Volunteer prije 1 godina

  • Arhivirano

Firefox crashing every time I try to See all downloads

Seems like there's a bug in the new update. I can't see all the downloads, no matter how I try to open the list of downloads, the browser immediately crashes. I tried rei… (pročitajte više)

Seems like there's a bug in the new update. I can't see all the downloads, no matter how I try to open the list of downloads, the browser immediately crashes. I tried reinstalling (started a new profile, etc), the issue still persists.

Asked by elh.rotem prije 2 godina

Last reply by elh.rotem prije 1 godina

  • Arhivirano

crash and lost setting

Hello dear Mozilla. In a few moments ago the firefox crash and show massage that its was importing my data to restart its self. But after restarting I cant run the App in… (pročitajte više)

Hello dear Mozilla. In a few moments ago the firefox crash and show massage that its was importing my data to restart its self. But after restarting I cant run the App in its crash again and I had restart my system. After restart my system I run the firefox but my tabs , my them , my extensions and ... almost gone. pleas help me to recovery them I really really need them. Thanks.

Asked by moghadasiali1 prije 1 godina

Last reply by FredMcD prije 1 godina

  • Arhivirano

Some sort of Blank pop-up type area on all sites - cant use the mouse in this area.

Please help me remove this blank area section on the web pages. its on all of them on every tab. I have tried restarting and updating. I cant get it to go away. thank yo… (pročitajte više)

Please help me remove this blank area section on the web pages. its on all of them on every tab. I have tried restarting and updating. I cant get it to go away.

thank you Mark

Asked by Marko prije 2 godina

Last reply by vannerwinner prije 1 godina

  • Arhivirano

I can't access MediaFire

When I try to access MediaFire it doesn't load and get errors etc. And other sites are slow etc. Is there anything I can do to fix it? Also how do I contact FireFox email… (pročitajte više)

When I try to access MediaFire it doesn't load and get errors etc. And other sites are slow etc. Is there anything I can do to fix it? Also how do I contact FireFox email official support? I don't like asking on the forums since I want a legit agent ;p

Asked by jillv46 prije 2 godina

Last reply by FredMcD prije 2 godina

  • Arhivirano

Thunderbird inbox scrolling speed is too fast (91.2.1)

Since recent updates (I'm on 91.2.1 32 bit) the gesture-scrolling (two finger drag) with my Windows 10 laptop's touchpad is much faster than before, and I'm finding it to… (pročitajte više)

Since recent updates (I'm on 91.2.1 32 bit) the gesture-scrolling (two finger drag) with my Windows 10 laptop's touchpad is much faster than before, and I'm finding it too fast to control. If this is an intentional change, can it be toggled off?

Asked by s.i.m.emg prije 2 godina

Last reply by Wayne Mery prije 1 godina

  • Arhivirano

Websites don't load correctly

Hi, when I visit some websites, the pages do not work properly. The page does not want to upload properly and links on the page do not work. Can't log in to a page I have… (pročitajte više)

Hi, when I visit some websites, the pages do not work properly. The page does not want to upload properly and links on the page do not work. Can't log in to a page I have the latest version installed.

Asked by 20tassar prije 2 godina

Last reply by FredMcD prije 2 godina

  • Arhivirano

Since 100 download, unable to sign in to Florida Unemployment site. Also, windows aren't opening in separate tabs but all in one.

Since upgrading to 100, I am unable to log in to Florida Unemployment site. I have followed all their recommendations and still am unable to access. Also, when I click … (pročitajte više)

Since upgrading to 100, I am unable to log in to Florida Unemployment site. I have followed all their recommendations and still am unable to access. Also, when I click on an item, new tab is opening in place of one I clicked on instead of new tab.

Asked by asapdeliveryno1 prije 1 godina

Last reply by FredMcD prije 1 godina

  • Riješeno
  • Arhivirano

38.1.0 crashing accessing messages (user#1= unknown crash sig) (user# mozilla::layers::CompositorD3D11::EndFrame/dxgi.dll) CAUSE graphics hardware acceleration

Updating to version 38.1.0 Start Thunderbird, Starts up OK. Can view messages and write new emails etc OK. If I select "get messages" OR messages are accessed automatical… (pročitajte više)

Updating to version 38.1.0 Start Thunderbird, Starts up OK. Can view messages and write new emails etc OK. If I select "get messages" OR messages are accessed automatically every 5min. then the whole PC crashes. Three finger salute does not bring up task manager. Only way out is to power cycle.

Thanks in advance for your help Cheers Pete

Follows is the Help Troubleshooting info.

 Application Basics
   Name: Thunderbird
   Version: 38.1.0
   User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:38.0) Gecko/20100101 Thunderbird/38.1.0
   Profile Folder: Show Folder
             (Local drive)
   Application Build ID: 20150707103124
   Enabled Plugins: about:plugins
   Build Configuration: about:buildconfig
   Memory Use: about:memory
 Mail and News Accounts
   account1:
     INCOMING: account1, , (none) Local Folders, plain, passwordCleartext
   account3:
     INCOMING: account3, , (pop3) pop3.talktalk.net:110, plain, passwordCleartext
     OUTGOING: smtp.talktalk.net:587, alwaysSTARTTLS, passwordCleartext, true
 Crash Reports
 Extensions
   Lightning, 4.0.1, true, {e2fda1a4-762b-4020-b5ad-a41df1933103}
 Important Modified Preferences
   Name: Value
     accessibility.typeaheadfind.flashBar: 0
     browser.cache.disk.capacity: 358400
     browser.cache.disk.smart_size_cached_value: 358400
     browser.cache.disk.smart_size.first_run: false
     browser.cache.disk.smart_size.use_old_max: false
     extensions.lastAppVersion: 38.1.0
     font.name.monospace.el: Consolas
     font.name.monospace.tr: Consolas
     font.name.monospace.x-baltic: Consolas
     font.name.monospace.x-central-euro: Consolas
     font.name.monospace.x-cyrillic: Consolas
     font.name.monospace.x-unicode: Consolas
     font.name.monospace.x-western: Consolas
     font.name.sans-serif.el: Calibri
     font.name.sans-serif.tr: Calibri
     font.name.sans-serif.x-baltic: Calibri
     font.name.sans-serif.x-central-euro: Calibri
     font.name.sans-serif.x-cyrillic: Calibri
     font.name.sans-serif.x-unicode: Calibri
     font.name.sans-serif.x-western: Calibri
     font.name.serif.el: Cambria
     font.name.serif.tr: Cambria
     font.name.serif.x-baltic: Cambria
     font.name.serif.x-central-euro: Cambria
     font.name.serif.x-cyrillic: Cambria
     font.name.serif.x-unicode: Cambria
     font.name.serif.x-western: Cambria
     font.size.fixed.el: 14
     font.size.fixed.tr: 14
     font.size.fixed.x-baltic: 14
     font.size.fixed.x-central-euro: 14
     font.size.fixed.x-cyrillic: 14
     font.size.fixed.x-unicode: 14
     font.size.fixed.x-western: 14
     font.size.variable.el: 17
     font.size.variable.tr: 17
     font.size.variable.x-baltic: 17
     font.size.variable.x-central-euro: 17
     font.size.variable.x-cyrillic: 17
     font.size.variable.x-unicode: 17
     font.size.variable.x-western: 17
     gfx.direct3d.last_used_feature_level_idx: 1
     mail.openMessageBehavior.version: 1
     mail.winsearch.firstRunDone: true
     mailnews.database.global.datastore.id: 268c1c45-39c9-4fb8-af58-00e0c832e32
     network.cookie.prefsMigrated: true
     network.predictor.cleaned-up: true
     places.database.lastMaintenance: 1436862237
     places.history.expiration.transient_current_max_pages: 104858
     plugin.importedState: true
 Graphics
     Adapter Description: Intel(R) G41 Express Chipset
     Vendor ID: 0x8086
     Device ID: 0x2e32
     Adapter RAM: Unknown
     Adapter Drivers: igdumd64 igd10umd64 igdumdx32 igd10umd32
     Driver Version: 8.15.10.2302
     Driver Date: 2-11-2011
     Direct2D Enabled: false
     DirectWrite Enabled: false (6.2.9200.17292)
     ClearType Parameters: Gamma: 2200 Pixel Structure: R ClearType Level: 100 Enhanced Contrast: 50
     WebGL Renderer: false
     GPU Accelerated Windows: 1/1 Direct3D 11 WARP
     AzureCanvasBackend: skia
     AzureSkiaAccelerated: 0
     AzureFallbackCanvasBackend: cairo
     AzureContentBackend: cairo
 JavaScript
 Incremental GC: 1
 Accessibility
   Activated: 0
   Prevent Accessibility: 0
 Library Versions
     Expected minimum version
     Version in use
     NSPR
     4.10.8
     4.10.8
     NSS
     3.19.2 Basic ECC
     3.19.2 Basic ECC
     NSS Util
     3.19.2
     3.19.2
     NSS SSL
     3.19.2 Basic ECC
     3.19.2 Basic ECC
     NSS S/MIME
     3.19.2 Basic ECC
     3.19.2 Basic ECC

Asked by butterfly_pete prije 8 godina

Answered by butterfly_pete prije 8 godina

  • Arhivirano

Several websites get a 404 error or no action when clicking on a link. The same thing works in MS Edge.

Follow the dialog at homelink.com to report an error with a garage door remote problem. Clicking on "Submit" gets a 404 error. I've had similar problems with other webs… (pročitajte više)

Follow the dialog at homelink.com to report an error with a garage door remote problem. Clicking on "Submit" gets a 404 error. I've had similar problems with other website dialogs, but usually the link is just ignored. For example rockler.com, when attempting to place an order - nothing happens. In both cases, switching to MS Edge works correctly.

Asked by daviddejongh prije 2 godina

Last reply by FredMcD prije 2 godina