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There is a bug when accessing the desktop version of the website under the Android version of Firefox. Visit youtube.com on the Android phone, then click on the desktop version of the website, and then click on the video to go full screen. After going full screen, the bug appears: the control button under the video cannot be clicked. This bug does not appear in the Android version of Chrome browser

Why do websites we have "installed" (located in the 3 buttons, top right), which is substituted for "add to desktop" want to minimize ever 3 minutes or so? This needs fixed ASAP. I have Facebook, local news websites, etc. "installed," since Firefox 123.0 for Android and before. It's been doing this 6 months now. Samsung A14 Phone, Android 14, Patch level Dec 1, 2024.

Also, Facebook "installed" will not let the keyboard stay up. It also minimizes immediately, when a post page or comment page loads and you tap the place to type (the field). Samsung A14 Phone, Android 14, Patch level Dec 1, 2024.

Thanks for whatever help you can give.

I just updated to 115.8.0. I have a much older mac without the upgrade and it is not having the same problem as my os 12.6.3 mac. Some of my inbound emails from are being taken over by a particular email from another sender so the message displays as the other sender, as does the from and reply to, but the subject retains the info from the original sender. Three or four emails in a row will all look like the other sender. The other sender was a public radio station. What's going on?

For example, the email displayed below is from one of my vendors, and has a simple message saying Thanks. The subjct line referencing a quote is correct. The rest is not.

Using version 115.

After adding an online calendar (Remember the Milk task manager/todo list), Thunderbird locks up. Nothing works. I've uninstalled/reinstalled the app with no solution to the problem. Windows' Task Manager shows Thunderbird using an awful lot of CPU resources and the amount does not seem to decrease, even if I leave everything alone. I don't know if this is one of those Lightning bugs I've read about but, whatever it is, Thunderbird is useless to me now. Suggestions?

Etter siste oppdatering av Fiefox, forsvant all historikk. Hendt en gang tidligere, men da fikk jeg ordnet det med en tidligere profil. Denne gangen gikk det ikke. Finnes det nå måte på å finne historikk eldre enn 6 mnd?

This has been happening the last several evenings. I switch back and forth a lot between Upwords and Firefox. I'm typically browsing a mastodon instance, kbin dot social, or imdb dot com. When screen goes black, if I'm typing it may alternate between normal and black on each keypress. Force quit and restart makes the problem go away for a while.

Contents of about:support follows.

Application Basics

Name: Firefox Version: 123.0 Build ID: 20240212203859 Distribution ID: User Agent: Mozilla/5.0 (Android 14; Mobile; rv:123.0) Gecko/123.0 Firefox/123.0 OS: Linux 34 #1 SMP PREEMPT Tue Sep 26 19:57:58 UTC 2023 Multiprocess Windows: 0/0 Fission Windows: 0/0 Disabled by default Remote Processes: 4 Google Location Service Key: Found Google Safebrowsing Key: Found Mozilla Location Service Key: Found Safe Mode: false Memory Size (RAM): 11.3 GB Disk Space Available: 77.4 GB

Crash Reports for the Last 3 Days

Nightly Features

Remote Processes

Type: Web Content Count: 1 / 2

Type: Sandboxed IPC Actor Count: 1

Type: GPU Count: 1

Type: Extension Count: 1

Add-ons

Name: Mozilla Android Components - Ads Telemetry Type: extension Version: 123.0.20240213.25654 Enabled: true ID: ads@mozac.org

Name: Mozilla Android Components - Browser Icons Type: extension Version: 123.0.20240213.25622 Enabled: true ID: icons@mozac.org

Name: Mozilla Android Components - Firefox Accounts WebChannel Type: extension Version: 123.0.20240213.25625 Enabled: true ID: fxa@mozac.org

Name: Mozilla Android Components - ReaderView Type: extension Version: 123.0.20240213.25627 Enabled: true ID: readerview@mozac.org

Name: Mozilla Android Components - Search Telemetry Type: extension Version: 123.0.20240213.25654 Enabled: true ID: cookies@mozac.org

Name: Mozilla Android Components - Web Compatibility Interventions Type: extension Version: 123.0.0 Enabled: true ID: webcompat@mozilla.org

Name: uBlock Origin Type: extension Version: 1.56.0 Enabled: true ID: uBlock0@raymondhill.net

Legacy User Stylesheets

Active: false Stylesheets: No stylesheets found

Graphics

Features Window Device Pixel Ratios: 2.857142857142857,2.857142857142857,2.857142857142857 Compositing: WebRender Asynchronous Pan/Zoom: touch input enabled; autoscroll enabled; smooth pinch-zoom enabled WebGL 1 Driver WSI Info: EGL_VENDOR: Android EGL_VERSION: 1.5 Android META-EGL EGL_EXTENSIONS: EGL_ANDROID_front_buffer_auto_refresh EGL_ANDROID_get_native_client_buffer EGL_ANDROID_presentation_time EGL_EXT_surface_CTA861_3_metadata EGL_EXT_surface_SMPTE2086_metadata EGL_KHR_get_all_proc_addresses EGL_KHR_swap_buffers_with_damage EGL_ANDROID_get_frame_timestamps EGL_EXT_gl_colorspace_scrgb EGL_EXT_gl_colorspace_scrgb_linear EGL_EXT_gl_colorspace_display_p3_linear EGL_EXT_gl_colorspace_display_p3 EGL_EXT_gl_colorspace_display_p3_passthrough EGL_EXT_gl_colorspace_bt2020_hlg EGL_EXT_gl_colorspace_bt2020_linear EGL_EXT_gl_colorspace_bt2020_pq EGL_ANDROID_image_native_buffer EGL_ANDROID_native_fence_sync EGL_ANDROID_recordable EGL_EXT_create_context_robustness EGL_EXT_image_gl_colorspace EGL_EXT_pixel_format_float EGL_EXT_protected_content EGL_EXT_yuv_surface EGL_IMG_context_priority EGL_KHR_config_attribs EGL_KHR_create_context EGL_KHR_fence_sync EGL_KHR_gl_colorspace EGL_KHR_gl_renderbuffer_image EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_image EGL_KHR_image_base EGL_KHR_mutable_render_buffer EGL_KHR_no_config_context EGL_KHR_partial_update EGL_KHR_surfaceless_context EGL_KHR_wait_sync EGL_NV_context_priority_realtime IsWebglOutOfProcessEnabled: 1 WebGL 1 Driver Renderer: ARM -- Mali-G715 WebGL 1 Driver Version: OpenGL ES 3.2 v1.r44p0-01eac0.d0969c01d66270848df0f1eaaba55820 WebGL 1 Driver Extensions: GL_EXT_debug_marker GL_ARM_rgba8 GL_ARM_mali_shader_binary GL_OES_depth24 GL_OES_depth_texture GL_OES_depth_texture_cube_map GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_EXT_read_format_bgra GL_OES_compressed_paletted_texture GL_OES_compressed_ETC1_RGB8_texture GL_OES_standard_derivatives GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_EGL_sync GL_OES_texture_npot GL_OES_vertex_half_float GL_OES_required_internalformat GL_OES_vertex_array_object GL_OES_mapbuffer GL_EXT_texture_format_BGRA8888 GL_EXT_texture_rg GL_EXT_texture_type_2_10_10_10_REV GL_OES_fbo_render_mipmap GL_OES_element_index_uint GL_EXT_shadow_samplers GL_OES_texture_compression_astc GL_KHR_texture_compression_astc_ldr GL_KHR_texture_compression_astc_hdr GL_KHR_texture_compression_astc_sliced_3d GL_EXT_texture_compression_astc_decode_mode GL_EXT_texture_compression_astc_decode_mode_rgb9e5 GL_KHR_debug GL_EXT_occlusion_query_boolean GL_EXT_disjoint_timer_query GL_EXT_blend_minmax GL_EXT_discard_framebuffer GL_OES_get_program_binary GL_OES_texture_3D GL_EXT_texture_storage GL_EXT_multisampled_render_to_texture GL_EXT_multisampled_render_to_texture2 GL_OES_surfaceless_context GL_OES_texture_stencil8 GL_EXT_shader_pixel_local_storage GL_ARM_shader_framebuffer_fetch GL_ARM_shader_framebuffer_fetch_depth_stencil GL_ARM_mali_program_binary GL_EXT_sRGB GL_EXT_sRGB_write_control GL_EXT_texture_sRGB_decode GL_EXT_texture_sRGB_R8 GL_EXT_texture_sRGB_RG8 GL_KHR_blend_equation_advanced GL_KHR_blend_equation_advanced_coherent GL_OES_texture_storage_multisample_2d_array GL_OES_shader_image_atomic GL_EXT_robustness GL_EXT_draw_buffers_indexed GL_OES_draw_buffers_indexed GL_EXT_texture_border_clamp GL_OES_texture_border_clamp GL_EXT_texture_cube_map_array GL_OES_texture_cube_map_array GL_OES_sample_variables GL_OES_sample_shading GL_OES_shader_multisample_interpolation GL_EXT_shader_io_blocks GL_OES_shader_io_blocks GL_EXT_tessellation_shader GL_OES_tessellation_shader GL_EXT_primitive_bounding_box GL_OES_primitive_bounding_box GL_EXT_geometry_shader GL_OES_geometry_shader GL_ANDROID_extension_pack_es31a GL_EXT_gpu_shader5 GL_OES_gpu_shader5 GL_EXT_texture_buffer GL_OES_texture_buffer GL_EXT_copy_image GL_OES_copy_image GL_EXT_shader_non_constant_global_initializers GL_EXT_color_buffer_half_float GL_EXT_unpack_subimage GL_EXT_color_buffer_float GL_EXT_float_blend GL_EXT_YUV_target GL_OVR_multiview GL_OVR_multiview2 GL_OVR_multiview_multisampled_render_to_texture GL_KHR_robustness GL_KHR_robust_buffer_access_behavior GL_EXT_draw_elements_base_vertex GL_OES_draw_elements_base_vertex GL_EXT_protected_textures GL_EXT_buffer_storage GL_EXT_external_buffer GL_EXT_EGL_image_array GL_EXT_clear_texture GL_EXT_texture_filter_anisotropic GL_OES_texture_float_linear GL_ARM_texture_unnormalized_coordinates GL_EXT_texture_storage_compression GL_EXT_EGL_image_storage_compression GL_EXT_shader_framebuffer_fetch GL_EXT_clip_control GL_EXT_fragment_shading_rate GL_EXT_fragment_shading_rate_primitive GL_EXT_fragment_shading_rate_attachment GL_EXT_polygon_offset_clamp WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_float_blend EXT_sRGB EXT_texture_filter_anisotropic MOZ_debug OES_element_index_uint OES_fbo_render_mipmap OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_astc WEBGL_compressed_texture_etc WEBGL_compressed_texture_etc1 WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_lose_context WebGL 2 Driver WSI Info: EGL_VENDOR: Android EGL_VERSION: 1.5 Android META-EGL EGL_EXTENSIONS: EGL_ANDROID_front_buffer_auto_refresh EGL_ANDROID_get_native_client_buffer EGL_ANDROID_presentation_time EGL_EXT_surface_CTA861_3_metadata EGL_EXT_surface_SMPTE2086_metadata EGL_KHR_get_all_proc_addresses EGL_KHR_swap_buffers_with_damage EGL_ANDROID_get_frame_timestamps EGL_EXT_gl_colorspace_scrgb EGL_EXT_gl_colorspace_scrgb_linear EGL_EXT_gl_colorspace_display_p3_linear EGL_EXT_gl_colorspace_display_p3 EGL_EXT_gl_colorspace_display_p3_passthrough EGL_EXT_gl_colorspace_bt2020_hlg EGL_EXT_gl_colorspace_bt2020_linear EGL_EXT_gl_colorspace_bt2020_pq EGL_ANDROID_image_native_buffer EGL_ANDROID_native_fence_sync EGL_ANDROID_recordable EGL_EXT_create_context_robustness EGL_EXT_image_gl_colorspace EGL_EXT_pixel_format_float EGL_EXT_protected_content EGL_EXT_yuv_surface EGL_IMG_context_priority EGL_KHR_config_attribs EGL_KHR_create_context EGL_KHR_fence_sync EGL_KHR_gl_colorspace EGL_KHR_gl_renderbuffer_image EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_image EGL_KHR_image_base EGL_KHR_mutable_render_buffer EGL_KHR_no_config_context EGL_KHR_partial_update EGL_KHR_surfaceless_context EGL_KHR_wait_sync EGL_NV_context_priority_realtime IsWebglOutOfProcessEnabled: 1 WebGL 2 Driver Renderer: ARM -- Mali-G715 WebGL 2 Driver Version: OpenGL ES 3.2 v1.r44p0-01eac0.d0969c01d66270848df0f1eaaba55820 WebGL 2 Driver Extensions: GL_EXT_debug_marker GL_ARM_rgba8 GL_ARM_mali_shader_binary GL_OES_depth24 GL_OES_depth_texture GL_OES_depth_texture_cube_map GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_EXT_read_format_bgra GL_OES_compressed_paletted_texture GL_OES_compressed_ETC1_RGB8_texture GL_OES_standard_derivatives GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_EGL_sync GL_OES_texture_npot GL_OES_vertex_half_float GL_OES_required_internalformat GL_OES_vertex_array_object GL_OES_mapbuffer GL_EXT_texture_format_BGRA8888 GL_EXT_texture_rg GL_EXT_texture_type_2_10_10_10_REV GL_OES_fbo_render_mipmap GL_OES_element_index_uint GL_EXT_shadow_samplers GL_OES_texture_compression_astc GL_KHR_texture_compression_astc_ldr GL_KHR_texture_compression_astc_hdr GL_KHR_texture_compression_astc_sliced_3d GL_EXT_texture_compression_astc_decode_mode GL_EXT_texture_compression_astc_decode_mode_rgb9e5 GL_KHR_debug GL_EXT_occlusion_query_boolean GL_EXT_disjoint_timer_query GL_EXT_blend_minmax GL_EXT_discard_framebuffer GL_OES_get_program_binary GL_OES_texture_3D GL_EXT_texture_storage GL_EXT_multisampled_render_to_texture GL_EXT_multisampled_render_to_texture2 GL_OES_surfaceless_context GL_OES_texture_stencil8 GL_EXT_shader_pixel_local_storage GL_ARM_shader_framebuffer_fetch GL_ARM_shader_framebuffer_fetch_depth_stencil GL_ARM_mali_program_binary GL_EXT_sRGB GL_EXT_sRGB_write_control GL_EXT_texture_sRGB_decode GL_EXT_texture_sRGB_R8 GL_EXT_texture_sRGB_RG8 GL_KHR_blend_equation_advanced GL_KHR_blend_equation_advanced_coherent GL_OES_texture_storage_multisample_2d_array GL_OES_shader_image_atomic GL_EXT_robustness GL_EXT_draw_buffers_indexed GL_OES_draw_buffers_indexed GL_EXT_texture_border_clamp GL_OES_texture_border_clamp GL_EXT_texture_cube_map_array GL_OES_texture_cube_map_array GL_OES_sample_variables GL_OES_sample_shading GL_OES_shader_multisample_interpolation GL_EXT_shader_io_blocks GL_OES_shader_io_blocks GL_EXT_tessellation_shader GL_OES_tessellation_shader GL_EXT_primitive_bounding_box GL_OES_primitive_bounding_box GL_EXT_geometry_shader GL_OES_geometry_shader GL_ANDROID_extension_pack_es31a GL_EXT_gpu_shader5 GL_OES_gpu_shader5 GL_EXT_texture_buffer GL_OES_texture_buffer GL_EXT_copy_image GL_OES_copy_image GL_EXT_shader_non_constant_global_initializers GL_EXT_color_buffer_half_float GL_EXT_unpack_subimage GL_EXT_color_buffer_float GL_EXT_float_blend GL_EXT_YUV_target GL_OVR_multiview GL_OVR_multiview2 GL_OVR_multiview_multisampled_render_to_texture GL_KHR_robustness GL_KHR_robust_buffer_access_behavior GL_EXT_draw_elements_base_vertex GL_OES_draw_elements_base_vertex GL_EXT_protected_textures GL_EXT_buffer_storage GL_EXT_external_buffer GL_EXT_EGL_image_array GL_EXT_clear_texture GL_EXT_texture_filter_anisotropic GL_OES_texture_float_linear GL_ARM_texture_unnormalized_coordinates GL_EXT_texture_storage_compression GL_EXT_EGL_image_storage_compression GL_EXT_shader_framebuffer_fetch GL_EXT_clip_control GL_EXT_fragment_shading_rate GL_EXT_fragment_shading_rate_primitive GL_EXT_fragment_shading_rate_attachment GL_EXT_polygon_offset_clamp WebGL 2 Extensions: EXT_color_buffer_float EXT_float_blend EXT_texture_filter_anisotropic MOZ_debug OES_draw_buffers_indexed OES_texture_float_linear OVR_multiview2 WEBGL_compressed_texture_astc WEBGL_compressed_texture_etc WEBGL_compressed_texture_etc1 WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context Target Frame Rate: 120 WebGPU Default Adapter: { "navigator.gpu": null } WebGPU Fallback Adapter: { "navigator.gpu": null } GPU #1 Active: Yes Description: Model: Pixel 8 Pro, Product: husky, Manufacturer: Google, Hardware: husky, OpenGL: ARM -- Mali-G715 -- OpenGL ES 3.2 v1.r44p0-01eac0.d0969c01d66270848df0f1eaaba55820 Vendor ID: ARM Device ID: Mali-G715 Driver Version: OpenGL ES 3.2 v1.r44p0-01eac0.d0969c01d66270848df0f1eaaba55820 RAM: 0

Diagnostics AzureCanvasBackend: skia AzureCanvasBackend (UI Process): skia AzureContentBackend: skia AzureContentBackend (UI Process): skia AzureFallbackCanvasBackend (UI Process): skia CMSOutputProfile: Empty profile data Display0: 1008x2244@120Hz scales:2.550000|1.150000 DisplayCount: 1 GPUProcessPid: 20128 Decision Log HW_COMPOSITING: default: available, user: force_enabled, Force-enabled by pref, OPENGL_COMPOSITING: default: available, user: force_enabled, Force-enabled by pref, GPU_PROCESS: default: available, WEBRENDER: default: available, WEBRENDER_COMPOSITOR: default: disabled, Disabled by default, Blocklisted; failure code FEATURE_FAILURE_DISABLED WEBRENDER_PARTIAL: default: available, WEBRENDER_SHADER_CACHE: default: available, WEBRENDER_OPTIMIZED_SHADERS: default: available, WEBRENDER_ANGLE: default: available, env: unavailable, OS not supported, Blocklisted; failure code FEATURE_FAILURE_OS_NOT_SUPPORTED WEBRENDER_DCOMP_PRESENT: default: available, user: disabled, User disabled via pref, Blocklisted; failure code FEATURE_FAILURE_DCOMP_PREF_DISABLED runtime: unavailable, Requires ANGLE, Blocklisted; failure code FEATURE_FAILURE_DCOMP_NOT_ANGLE WEBRENDER_SCISSORED_CACHE_CLEARS: default: available, WEBGPU: default: available, runtime: blocked, WebGPU cannot be enabled in release or beta, Blocklisted; failure code WEBGPU_DISABLE_RELEASE_OR_BETA VP8_HW_DECODE: default: available, VP9_HW_DECODE: default: available, BACKDROP_FILTER: default: available, CANVAS_RENDERER_THREAD: default: available, ACCELERATED_CANVAS2D: default: available, REMOTE_CANVAS: default: disabled, Disabled via pref, Blocklisted; failure code FEATURE_FAILURE_DISABLED runtime: blocked, Platform not supported, Blocklisted; failure code FEATURE_REMOTE_CANVAS_NOT_WINDOWS

Media

Audio Backend: aaudio Max Channels: 2 Preferred Sample Rate: 48000 Roundtrip latency (standard deviation): 57.59ms (8.55) Codec Support Information: Codec Name: Software Decoding, Hardware Decoding H264: Supported, Unsupported VP9: Supported, Unsupported VP8: Supported, Unsupported AV1: Supported, Unsupported HEVC: Supported, Unsupported Theora: Unsupported, Unsupported AAC: Supported, Unsupported MP3: Supported, Unsupported Opus: Supported, Unsupported Vorbis: Supported, Unsupported FLAC: Supported, Unsupported Wave: Supported, Unsupported Output Devices Name: Group, Vendor, State, Preferred, Format, Channels, Rate, Latency Default audio output device: Enabled, All, default: S16LE, support: S16LE S16BE F32LE F32BE, 2, default: 44100, support: 44100 - 44100, 128 - 441 Input Devices Name: Group, Vendor, State, Preferred, Format, Channels, Rate, Latency Default audio input device: Enabled, All, default: S16LE, support: S16LE S16BE F32LE F32BE, 1, default: 44100, support: 44100 - 44100, 128 - 441

Enumerate database Content Decryption Modules Information Key System Name: Video Robustness, Audio Robustness, Capabilities, Clear Lead com.widevine.alpha: SW_SECURE_CRYPTO,SW_SECURE_DECODE, SW_SECURE_CRYPTO, {"persistent":"optional","distinctive":"not-allowed","sessionType":"[Temporary,PersistentLicense]","scheme":"[cenc,cbcs,cbcs-1-9]","codec":{"decodingAndDecrypting":["h264","vp9"],"decryptingOnly":["aac","flac","opus","vp8","vp9","vorbis"]}}, Yes

Environment Variables

Important Modified Preferences

browser.search.region: US extensions.lastAppVersion: 123.0 idle.lastDailyNotification: 1709600410 media.gmp.storage.version.observed: 1 network.dns.disablePrefetch: true network.http.speculative-parallel-limit: 0 network.predictor.enabled: false network.prefetch-next: false privacy.purge_trackers.date_in_cookie_database: 0 privacy.purge_trackers.last_purge: 1709600411210 storage.vacuum.last.content-prefs.sqlite: 1708417620 storage.vacuum.last.index: 0

Important Locked Preferences

fission.autostart.session: false

Accessibility

Activated: false Prevent Accessibility: 0

Library Versions

NSPR Expected minimum version: 4.35 Version in use: 4.35

NSS Expected minimum version: 3.97 Version in use: 3.97

NSSSMIME Expected minimum version: 3.97 Version in use: 3.97

NSSSSL Expected minimum version: 3.97 Version in use: 3.97

NSSUTIL Expected minimum version: 3.97 Version in use: 3.97

Startup Cache

Disk Cache Path: /data/user/0/org.mozilla.firefox/files/mozilla/vijo58ql.default/startupCache/startupCache.8.little Ignore Disk Cache: false Found Disk Cache on Init: true Wrote to Disk Cache: false

Internationalization & Localization

Application Settings Requested Locales: ["en-US"] Available Locales: ["an","ar","ast","az","be","bg","bn","br","bs","ca","cak","cs","cy","da","de","dsb","el","en-CA","en-GB","eo","es-AR","es-CL","es-ES","es-MX","et","eu","fa","ff","fi","fr","fy-NL","ga-IE","gd","gl","gn","gu-IN","he","hi-IN","hr","hsb","hu","hy-AM","id","is","it","ja","ka","kab","kk","kn","ko","lij","lo","lt","lv","ml","mr","ms","my","nb-NO","ne-NP","nl","nn-NO","oc","pa-IN","pl","pt-BR","pt-PT","rm","ro","ru","sk","sl","son","sq","sr","sv-SE","ta","te","th","tr","trs","uk","ur","uz","vi","wo","xh","zam","zh-CN","zh-TW","en-US"] App Locales: ["en-US","en-CA","en-GB"] Regional Preferences: ["en-US"] Default Locale: "en-US" Operating System System Locales: ["en-US"] Regional Preferences: ["en-US"]

Remote Debugging (Chromium Protocol)

Accepting Connections: false URL:

For some time I have been using Thunderbird with three email accounts one of which is a Gmail account. This has generally worked OK. Every weeks or so a message came up asking me to allow Thunderbird to access my Google account to which I always said “Allow”. I call this message the “Google panel”. I am guessing this comes up whenever Thunderbird updates or whenever Google make some change. It is a bit irritating but I can live with it. Recently I have added in a second Gmail account, and since I have done this I have had a lot more problems. When the Google panel described above comes up I have to choose which of the two Gmail addresses it is asking me to allow access. There doesn’t seem to be any way of knowing which one has made the request so I choose one of the two listed at random, if I guess correctly then everything continues normally but if I guess incorrectly I get an error (404). The good news is that if I guess incorrectly the panel reappears within a few seconds and selecting the other account sorts everything out. The more serious problem is that from time to time emails from one of the two accounts just stop coming through. A dialog box with the message “The STAT command did not succeed. Error getting message number and sizes. Mail server pop.gmail.com responded: [AUTH] Invalid credentials” appears. This has happened to both of the accounts at different times for no obvious reason. After this happens it stays that way until the Google panel appears for the email address that has stopped working. This can take a couple of weeks. The only sure way that I've found to resolve this before the panel comes up is to clear the passwords for that account out of the password manager (Settings > Privacy and Security > Passwords > Saved Passwords). Then when I request Get Messages I am asked to allow Google to access the account, and once that has been done the account works again. This is obviously inconvenient and a fix that requires frequent implementation is not desirable. Even if I clear out all the passwords for both Gmail accounts and start fresh it is normally within a week that one of the accounts stops working as described above.

Some other facts about my setup:

   Cookies are enabled (Settings > Privacy & Security, Accept third-party cookies)
   I have it set up to store incoming emails from all accounts in a folder in Local Folders so I have a single inbox containing all incoming messages from all my accounts.
   I use POP not IMAP
   I leave the PC running overnight so Thunderbird is open continuously
   I have two other non-Gmail accounts as well as the two Gmail ones
   I have a Windows 11 PC and am currently using Thunderbird version 115.

Does anyone have any suggestions as to how I can prevent these problems and have both accounts running reliably?

Barry Williams

In a recent Firefox browser update, my ability to reference my home router by name via the Windows HOSTS file stopped. I can ping the router by name from a CMD window just fine but keying the name into Firefox now fails. Images show the two forms of failure - a 500 Error when DNS over HTTPS is enabled; a 'having problems' error with suggestion of www..com alternative when DNS over HTTPS is disabled. Neither is the least bit helpful.

I can't imagine what changed and I can't find a prior support response that gives any clear ideas.

I have been experiencing slowness in Thunderbird, specifically with the loading of messages. It does not seem to be associated with IMAP or POP accounts or whether the messages have already been downloaded to TBird. Single messages load relatively quickly. The problem is most evident when loading any message found in a thread. It can take 5-10 seconds to load an individual message and much longer when that message is in a thread. The longer the thread the longer it takes to load. Troubleshooting such as clearing the cache and turning off extensions have not resolved the issue either. What is odd is that if I use an extension to view the threads, such as Thunderbird Conversations, there is no lag. Any thoughts on how to correct this issue?

I haven't done anything new recently (no new add-ons, no changes of any kind...) but all of a sudden Thunderbird is extremely slow. Clicking from one folder to the next takes a few seconds, clicking from one email to the next takes a few seconds...

I've compacted all folders, repaired all folders, made sure I'm up to date (115.8.0 (64-bit)), so I'm not sure what else to do.

The folders I'm working in are all 1 GB or less.

I have 2 active extensions; remove duplicate messages and smart templates. Disabling them did not help.

What I did notice, and I assume this is part of the problem, but can't be certain, is that after doing a repair on my inbox, dozens of emails suddenly appeared in the inbox (that had previously been filtered and moved to other folders). Things did speed up for a little while, but then slowed down again. Repairing inbox again caused filtered messages to appear in the inbox.

In other words, I've been working as normal, messages have been filtering to the appropriate folders as they come in (never showing the inbox just going right to the subfolder), but suddenly these messages (after repairing my main inbox) are now appearing in my inbox, at the time they originally came in (they are still in the subfolders as well).

Any thoughts as to what's going on here?

Thank you.

When I start my computer I get the following error message: Firefox cannot access C\Program FilesFF\windowsapps\Microsoft windows.cross device_1.24012.0x64_cwsn1...

I'm having this insanely irritating bug where when I have my DAW software, specifically FL Studio, open at the same time as Firefox, and I try to pull up any sort of video or content, whether that be Youtube, Twitch, Dropbox or Google Drive files, or even videos just being queued up by Twitter or Reddit in the background, there'll be a chance that Firefox sort of "crashes," and goes all white (or grey with the default theme) for up to dozens of seconds, and forces the video to reload, or it just breaks the player.

​I need to be able to use my browser and my DAW at the same time to preview and drag files into it, and to work with video, so closing one or the other isn't an option. I've tried everything short of a drive wipe and OS reinstall; I've tried making a new profile, disabling extensions, disabling hardware acceleration, the troubleshoot mode, and even a complete wipe and reinstall of both Firefox and FL Studio. Nothing has worked.

​Has anyone else had that issue and hopefully been able to fix it? Or does anyone know any way to alleviate this? Thank you!

​I'm using Windows 11 Pro on a Framework 13 with an AMD 7840U with all the latest updates and drivers, and can provide specifics if needed.

Greetings,

I had stumbled on a list of your fixed bugs lists and noticed updates were made on my keyboard.

On 03/09/2024, my left shift key, z, X and C keys are not working.

I have to copy and paste those letters from other documents to type it here. Do you have any idea how those keys stopped working?

Thank you in advance for your input.

Linda

Hi, I hope some one can help.

Probably for over a year, once a week when I start Thunderbird in 2 of my inbox's, I get the message "building summary file for inbox". When this happens, a few emails will disappear that are new. Sometimes they will come back broken in to a number of sperate emails all containing text.

I can access the emails by logging into my hosts webmail portal, but they seem to be lost for ever on Thunderbird.

I use TB to access 4 different email accounts and this only happens on the 2 that have alot of emails in the inbox (approx 1800 and 4000).

Are there solutions to this, is this a known problem?

Thanks, Mike.

Hello! I have been having an issue of character encoding being off in Thunderbird version 115.8.1 (64 bit). Recently, my emails have been going out with extra characters in spacing. All the previous posts on this mention an option that I can no longer see in this version. Is there an update to this?

Thank you,

Komal

I have tried to download FireFox, but my computer doesn't have enough space. My email options do not let me delete emails, stating an error, that there is not enough disk space. Here is the message "There is not enough disk space to download new messages. Try deleting old mail, emptying the Trash folder, and compacting your mail folders, and then try again." I delete all emails from my trash folder, and with it empty, it still does not allow me to delete from the inbox.

I am constantly having to apply the old "Properties--Repair Folder" fix due to incoming mail not showing in my inbox. Is there a more permanent, comprehensive fix to that issue, or am I condemned to that "cure" every time I open Thunderbird?

Commbank commonwealth bank upcoming bills/ payments not opening or working. All other operations in the Commbank site work - just not the tabs to do with Bills/bpay/upcoming payments:

I've tried the clearing of all cache a number of times as previous suggestions and still doesn't work.

It spins the "Loading" symbol for about 20 seconds then puts the message in the image.

Not working: Bills and Upcoming payments Previous online bills Financial Toolkit

I have to go to Google Chrome to operate these tabs and they work fine...... Don't make me go back to Chrome... :D