Prikaz označenih pitanja: Prikaži sva pitanja
  • Arhivirano

Constant crashes on iPhone 12 on iOS 16

I am regularly getting crashes on Firefox When browsing using my iPhone 12 mini running on iOS 16. As soon as there is any sort of ‘heavier’ task, such as loading a PDF o… (pročitajte više)

I am regularly getting crashes on Firefox When browsing using my iPhone 12 mini running on iOS 16. As soon as there is any sort of ‘heavier’ task, such as loading a PDF or browsing an online news site with loads of ads, the whole browser just freezes up and I can’t do anything unless I force close the browser via the multitasker.

It is happening multiple times per day.

What information can I provide to you to help troubleshoot this issue?

Asked by Bex prije 1 godina

Last reply by Paul prije 1 godina

  • Arhivirano

firefox lags/freezes/crashes on ipad

this happened only on my m1 iPad. firefox on my iPhone doesn't have this problem. 1.suddenly freezes up. need to relaunch the app. 2.sometimes lags and stutters when scro… (pročitajte više)

this happened only on my m1 iPad. firefox on my iPhone doesn't have this problem. 1.suddenly freezes up. need to relaunch the app. 2.sometimes lags and stutters when scrolling, switch tabs, and open settings. 3.sometimes it outright crashes after a very bad stuttering. this happened even when i only have couple of tabs opening.

i had tried everything i can think of with no success. 1.clear all browsing data. 2.delete and redownload the app(+delete firefox's folder in files app). 3.update iOS(both security patches and to next version).

the only thing i haven't tried is too factory reset the iPad. which i hope to avoid.

Asked by NANI DIRECTION prije 1 godina

Last reply by Paul prije 1 godina

  • Arhivirano

When I try to add a search engine on my iPad or iPhone, the app crashes.

Every time I try to add a search engine (the one I’m trying now is “wiki.pokemoncentral.it”) Firefox on my 6th generation iPad with iPadOS 15.6 (latest version) crashes, … (pročitajte više)

Every time I try to add a search engine (the one I’m trying now is “wiki.pokemoncentral.it”) Firefox on my 6th generation iPad with iPadOS 15.6 (latest version) crashes, and it does that even with my iPhone Xr. I don’t know what to do, I think it’s a bug or something like that. Please Mozilla, if there isn’t any solution I can do, fix it.

Asked by The Riddler prije 1 godina

Last reply by Paul prije 1 godina

  • Arhivirano

Firefox IOS not working properly

For a while I kept getting that Firefox crashed after I opened the browser. I deleted it and uploaded the latest version added Adblock plus but I can’t see Adblock plus … (pročitajte više)

For a while I kept getting that Firefox crashed after I opened the browser. I deleted it and uploaded the latest version added Adblock plus but I can’t see Adblock plus in my extensions for Firefox iOS.

Asked by PAH prije 1 godina

Last reply by Paul prije 1 godina

  • Arhivirano

Browser crashing nonstop on iOS

The browser started continuously crashing a few days ago. When I reopen the app, a message pops up that says it crashed and wants to know if I want to reopen all of my ta… (pročitajte više)

The browser started continuously crashing a few days ago. When I reopen the app, a message pops up that says it crashed and wants to know if I want to reopen all of my tabs or not. The app will almost immediately crash again. Sometimes there’s enough time to hit yes or no on request to reopen the tabs. Regardless of what one is pressed, the app almost immediately crashes once more. I checked the app, and realized I was using 107.0 instead of the most current 107.2 app. I updated the app, and I made sure I was using the most current iOS as well. I’ve restarted my phone. I’ve deleted and reinstalled the app, but to no avail. Is anyone else experiencing these issues? Please help?

Asked by IndicaPrincess prije 1 godina

Last reply by Paul prije 1 godina

  • Arhivirano

Firefox app locks up and restarts Pixel 6a phone

Firefox locks up on various websites on the Pixel 6a and will cause the phone is restart, although not always immediately. I've seen a post on Reddit with others having t… (pročitajte više)

Firefox locks up on various websites on the Pixel 6a and will cause the phone is restart, although not always immediately. I've seen a post on Reddit with others having the same issue on the Pixel 6a.

Asked by joshua.rohrich prije 1 godina

Last reply by Paul prije 1 godina

  • Arhivirano

Version 106.0.2 Keeps crashing when I try to upload an attachment

Since the latest version of FF was installed. I can rarely make attachments to emails or upload to websites. I'm having to use another browser for this purpose. I neve… (pročitajte više)

Since the latest version of FF was installed. I can rarely make attachments to emails or upload to websites. I'm having to use another browser for this purpose. I never had this issue until this version. Nothing else on my PC has changed.

Asked by cowboyclinto prije 1 godina

Last reply by Paul prije 1 godina

  • Arhivirano

Firefox App crashing ios 15.7.1

Every time I open the current Firefox app it immediately opens and crashes. This starting happening a few days ago randomly but now happens all the time. I’ve deleted the… (pročitajte više)

Every time I open the current Firefox app it immediately opens and crashes. This starting happening a few days ago randomly but now happens all the time. I’ve deleted the app and reinstalled it but it didn’t help. Also restarted the iPhone 13 too. Suggestions? Thanks.

Asked by dpjasany prije 1 godina

Last reply by Paul prije 1 godina

  • Arhivirano

Crashes

I’d like to start off by saying that I’ve been a Firefox user for you know probably a couple decades anyway. Today Mar7 whenever I clicked on the link in Apple Mail Firef… (pročitajte više)

I’d like to start off by saying that I’ve been a Firefox user for you know probably a couple decades anyway. Today Mar7 whenever I clicked on the link in Apple Mail Firefox tried to launch the site and it crashed. I tried it multiple times, different emails, same result. I tried restarting, this is also on my iPad so it’s iOS only. (No problem on my desktop) and it just keeps crashing when I have tried turning my VPN off and turn it on and restarting in pretty much everything I know to do so like I deleted it which I really don’t wanna didn’t want to do but I didn’t see any other solution. so HELP

Asked by Holeinthehead prije 1 godina

Last reply by Paul prije 1 godina

  • Arhivirano

Crashes regularly

Hi, Team! I've been experiencing FFF crashes for a while. It happens occasionally when I'm watching YouTube videos in FFF while using AppSwitcher (or checking Notificatio… (pročitajte više)

Hi, Team! I've been experiencing FFF crashes for a while. It happens occasionally when I'm watching YouTube videos in FFF while using AppSwitcher (or checking Notification Center). Iphone X, FFF 108.0.

I've just turned on both SendUsageData and Studies switchers to help you to dig in (if that helps).

Cheers,

Asked by staply prije 1 godina

Last reply by Paul prije 1 godina