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  • Arhivirano

Lost passwords after refreshing firefox

I refreshed Firefox and all my passwords disapeared even though it stated they would be saved. I followed online instructions and copied and pasted the old data into the… (pročitajte više)

I refreshed Firefox and all my passwords disapeared even though it stated they would be saved. I followed online instructions and copied and pasted the old data into the new profile. Although I can see the old login data is there nothing shows up in the saved passwords section in settings. HELP! all my passwords are badly required as I have no other record.

Asked by rjwp2014 prije 1 godina

Last reply by Terry prije 1 godina

  • Arhivirano

Deleted permanently message still in search

Hello. I have deleted all messages from one email (sent and received). The problem is, when I type the email in search system, there is still one (sent) message but it's … (pročitajte više)

Hello. I have deleted all messages from one email (sent and received). The problem is, when I type the email in search system, there is still one (sent) message but it's invisible and I can't find it in any folder. How can I delete that one message? For further details, ask me here.

Asked by Dekrate prije 1 godina

Last reply by Matt prije 1 godina

  • Arhivirano

what is firefox monitor

I really like & trust Firefox ! Would like to know about all the privacy settings I should have & probably don't ! Doubt I have updated much as I should… (pročitajte više)

I really like & trust Firefox ! Would like to know about all the privacy settings I should have & probably don't ! Doubt I have updated much as I should have recently. Would appreciate any assistance. Thanks, Firefox !

Asked by Sunflower44 prije 1 godina

Last reply by James prije 1 godina

  • Arhivirano

connection using OTP failed

Greets to all After last update to 100.0.2 (64bit) connection to National Bank of Greece account is impossible due to an image error occurring, while entering OTP inform… (pročitajte više)

Greets to all After last update to 100.0.2 (64bit) connection to National Bank of Greece account is impossible due to an image error occurring, while entering OTP informing :


" error image " connection procedure with OTP failed. Please be sure that your browser allow you storing od cookies and try again.


This does not occur using chrome or edge ...

settings are checked ok, nothing changed recently

Asked by mpampIs prije 1 godina

Last reply by cor-el prije 1 godina

  • Riješeno
  • Arhivirano

Mozilla Thunderbird doesn't save passwords eventhough i check the box

I did a clean install for my PC, Installed Thunderbird, added my mail account, checked "save in manager" after entering my password. After restarting the prompt keeps app… (pročitajte više)

I did a clean install for my PC, Installed Thunderbird, added my mail account, checked "save in manager" after entering my password. After restarting the prompt keeps appearing after starting. The Password Manager has no saveds passwords.

I tried deleting cert9 and key4 and session.json, none of those helped.

Asked by Nils Wiwie prije 1 godina

Answered by Matt prije 1 godina

  • Arhivirano

"Clear data" problem

Per an article on yahoo news, I decided to clear data by going to: Settings->Privacy & Security->Cookies&Site Date->clear data In hindsight, this turned… (pročitajte više)

Per an article on yahoo news, I decided to clear data by going to: Settings->Privacy & Security->Cookies&Site Date->clear data

In hindsight, this turned out to be a mistake. Previously when using yahoo mail, it let me stay logged in for two weeks. Now I have to log in each time. There are also 2 or 3 other sites that logged me in automatically, but now have to log in every time.

How can I undo what I did?

Thank you for any help you can offer,

Carter

Asked by k8vt prije 1 godina

Last reply by jscher2000 - Support Volunteer prije 1 godina

  • Arhivirano

firefox for android is asking for a pin. what pin?

Firefox for android is asking for a pin but I am sure I have never created a pin for Firefox and it does not accept an empty. It also does not appear to have aplace for… (pročitajte više)

Firefox for android is asking for a pin but I am sure I have never created a pin for Firefox and it does not accept an empty. It also does not appear to have aplace for pin creation. I found a support notr that talked about windows credentials, but I am currently on android and my main computer is Linux. How do I find out what pin it wants?

Asked by elyse.grasso prije 2 godina

Last reply by Bill prije 1 godina

  • Arhivirano

Password outdated

Hello, I tried to sign in to my firefox account on a new computer and it appears the rules for password format have changed such that my existing password is too short to… (pročitajte više)

Hello, I tried to sign in to my firefox account on a new computer and it appears the rules for password format have changed such that my existing password is too short to be used. How should I proceed to either sign in or reset my password without affecting my existing firefox browsers and lockwise app? Thank you.

Asked by john.lee3 prije 1 godina

Last reply by cor-el prije 1 godina

  • Arhivirano

How to echo Password for the disabled...

I am nearly 73 years old, and well affected by Parkinson's Syndrome and vision AND am loosing my ability to walk, rtalk, and see. I don't recall fiddly details anywhere a… (pročitajte više)

I am nearly 73 years old, and well affected by Parkinson's Syndrome and vision AND am loosing my ability to walk, rtalk, and see. I don't recall fiddly details anywhere as well as in the past.

I think it would be an advantage to see what I am typing. The simplest error with a password can wreak havoc with one's time and sense of self. If there is something I can adjust, or if a brief bit of coding may well be a splendid help.

Thanks in advance, Rick-Ashley Read [email removed from public forum] Rip City, Ory-gun 73

Asked by Rick-kw7b prije 1 godina

Last reply by Matt prije 1 godina

  • Arhivirano

Thunderbird Security Exception

Thunderbird will not accept a security exception. The location in the security exception box is incorrect. I can correct it and it says that the certificate is valid bu… (pročitajte više)

Thunderbird will not accept a security exception. The location in the security exception box is incorrect. I can correct it and it says that the certificate is valid but it will not store it. When I "Get Messages" the security exception box always comes up with the incorrect "Location" How do I correct this?

Asked by m.jaroska prije 1 godina

Last reply by m.jaroska prije 1 godina

  • Arhivirano

Muhammad Farooq

I need help with you please because I am disabled men and lots of health issues that why no understanding how to setup this account I want to add my phone … (pročitajte više)

I need help with you please because I am disabled men and lots of health issues that why no understanding how to setup this account I want to add my phone number [phone# removed from public] for verification code second verification by email address code and Samsung account add to linked with my this account and need security protect my account just simple bowser account I need there I can please game in app and if I need I can search what I need example shopping please help me you can check my age on my Samsung account and one picture I already download it please help

Asked by Muhammad Farooq prije 1 godina

Last reply by Tomatoshadow2 prije 1 godina

  • Riješeno
  • Arhivirano

AOL generated app for Thunderbird

I followed instructions posted on a TB fourm on how to generate an app password in order for my TB to work with AOL. I'm receiving mail in Thunderbird but can't send. I … (pročitajte više)

I followed instructions posted on a TB fourm on how to generate an app password in order for my TB to work with AOL. I'm receiving mail in Thunderbird but can't send. I suspect that I may not have followed the instructions completely and would like to start over. Do I need to delete the AOL generated password on AOL and create a new one or just create a new one for the outgoing server? Would appreciate any help! JD

Asked by saints15 prije 2 godina

Answered by Matt prije 2 godina

  • Arhivirano

Message Filter Options

I have email filters set-up to delete any emails from senders who are not in my address book. However, if the email is missing the sender ("From:" tag missing) the email… (pročitajte više)

I have email filters set-up to delete any emails from senders who are not in my address book. However, if the email is missing the sender ("From:" tag missing) the email is retained. I would like an option to create a filter based on missing "From:" tag. This would help protect users from scams and junk emails.

Asked by djrfree prije 1 godina

Last reply by david prije 1 godina

  • Arhivirano

Java Script

Trying to create a new account with CRA for tax purposes, after 20 questions got a message that I need to adjust my setting regarding Java Script Function. Don't have a … (pročitajte više)

Trying to create a new account with CRA for tax purposes, after 20 questions got a message that I need to adjust my setting regarding Java Script Function. Don't have a clue what that means

Asked by monicly prije 2 godina

Last reply by cor-el prije 2 godina

  • Arhivirano

My Logins and Passwords have disappeared

I recently bought a new computer and had my data transferred from the old one, but the vast majority of my passwords have disappeared. Even after copying the logins.json … (pročitajte više)

I recently bought a new computer and had my data transferred from the old one, but the vast majority of my passwords have disappeared. Even after copying the logins.json and key4.db files from the "Old Firefox Data" folder, I was only able to recover 8 of my 50+ passwords. I can’t even manually change my passwords one-by-one because I don’t even remember all of my accounts, let alone my passwords.

Please help me.

Asked by autobotsinferior prije 1 godina

Last reply by jonzn4SUSE prije 1 godina

  • Arhivirano

In Firefox ONLY - Shopify shows a user that is not me!

I have a problem on Firefox ONLY with my Shopify website login. I was having a weird problem with captcha cycling over and over and with Shopify's help I've changed all m… (pročitajte više)

I have a problem on Firefox ONLY with my Shopify website login. I was having a weird problem with captcha cycling over and over and with Shopify's help I've changed all my passwords, added various authentication steps, including adding Norton and their VPN on top of the Firefox VPN. During all this I noticed a user that is NOT ME on my Shopify login page. Shopify can't figure it out and asked me to uninstall and reinstall Firefox which I did today. Mind you, everything is completely fine and normal on Chrome. After the reinstall, that user was still there! I logged them out, reset my password, checked it in Chrome and logged back in on Firefox. The user is STILL THERE!

What triggered all this was a random email about my products where the to: was blank. I replied to see which address it went to, which turned out to be a personal address that IS NOT associated to my websites. I actually have 3 on Shopify but only 1 has been weird. That got me worried. So I contacted Shopify and then this user (not me) showed up as I was doing screenshots to send to Shopify via chat.

Also all the Norton scans say everything is clean.

I have spent over a week working with Shopify in various capacities and now they have asked for an insane amount of information to ensure I am who I say I am. In fact I got a second round today! I've supplied both sets of information.

Is there anyone on the Firefox side that could help me troubleshoot this....live...not in chat hopefully! Could it be a Firefox issue?

Asked by Casey prije 1 godina

Last reply by Casey prije 1 godina

  • Arhivirano

Secure Connection Failed

Hi, I get this message fairly frequently: Secure Connection Failed An error occurred during a connection to www.osfashland.org. PR_END_OF_FILE_ERROR The page you ar… (pročitajte više)

Hi, I get this message fairly frequently:

Secure Connection Failed

An error occurred during a connection to www.osfashland.org. PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

When I use another browser (Edge) there seems to be no problem. Any help would be appreciated.

Asked by jameskleinrath prije 1 godina

Last reply by Terry prije 1 godina