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I notice this subject has been mentioned prior, but I cannot find a resolve. Been using Thunderbird for a long time without issues, but last week it stopped sending and receiving emails through the Skymesh internet provider. Still sends & receives Hotmail/Gmail/Yahoo, but will not connect to any Skymesh accounts. Have reinstalled/updated, but no change. SMTP timeout and if I change settings I get the 10060 error. Could not even connect to their Webmail page either. If I turn VPN on, then I can access their Webmail page. Rang Skymesh, they poked around and said it was all this end and with Thunderbird. Seems an IP number change via VPN with Opera resolved the Webmail page access, but I cannot do that thru Thunderbird. Running Win 7. Anyone ??

The same happens in troubleshoot mode. I also tried reinstalling an older version but the same thing happens. Help me figure out what's wrong so I can read emails. :(

Hi folks,

I've searched, but I haven't found anything to help with this particular situation ...

I love Firefox/Mozilla Sync and I use it a lot, but I've recently had a desire/need to set up a scenario that some may think perculiar - let me set the scene ...

• Work PC running Firefox - 1 profile
• Work VDI running Firefox - 1 profile
• Work laptop running Firefox - 2 profiles (work & personal)

Mainly for the sake of sending tabs to the appropriate Firefox profile on the laptop, I want/need to be able to config things in Sync to treat those 2 profiles as being different entities. Currently, it appears that all profiles on a device (or within the same user profile on a Windows computer) are treated as the same entity by Sync.

Any ideas on how to achieve what if trying to do? Is it possible with Firefox/Mozilla Sync?

Thanks for your time.

BTW., for clarity, if it matters, the devices listed above are all Windows. FWIW., I also use FF on Android and Linux ... and MacOS.

Hello, I administer a small fleet of Ubuntu desktops. For a variety of reasons we avoid using Canonical's Snap package version of Firefox.

Currently the fleet is using Firefox installed from the Mozilla Team PPA repo. However that repo can be incredibly slow and after reading about the new Firefox deb packages [1] from the Mozilla APT repository we would like to move to them. The problem is that these packages lack Apparmor profiles, so unfortunately my security team won't let me use them.

Would it be possible to add Apparmor profiles to these packages please? They would need to be applied only when an OS has Apparmor enabled, which may not be the default for Debian.

Thank you!

[1]: https://blog.mozilla.org/en/products/4-reasons-to-try-mozillas-new-firefox-linux-package-for-ubuntu-and-debian-derivatives/

When trying to configure my gmx.com email with Thunderbird I get this message when trying to create a new account.

Component returned failure code: 0x80004005 ▲ (NS_ERROR_FAILURE) [nsIMsgAccountManager.createIncomingServer]

I have set the email up many times before just never with Thunderbird on a Linux setup so I am not too sure what would be causing this, trying to find help for this I come across the same issue with varying differences. At first I thought it maybe my firewall but I disabled it and tried again and still same error. Any help much appreciated.

When I click on the scan feature next to the FireFox's search box, FireFox only shows a black screen. Same issue exists when I try to sign in to my FireFox account using the QR code scanner option. My camera outside FireFox works fine.

The webcam video image is being reversed or being flipped horizontally when using the latest version of Firefox. This is not happening in other browsers. I reset Firefox, but the issue still occurs. Can you advise/fix please?

Hi Firefox Support Community,

I've been exploring the reviews on SGEats and noticed some performance issues while browsing the site using Firefox. The site has numerous high-quality images and interactive elements which seem to cause slower load times and occasional lag.

Are there any specific Firefox settings or extensions that could help improve the performance for such media-heavy websites? Would enabling or adjusting hardware acceleration settings make a significant difference in this case? Are there known issues with Firefox handling similar content-rich websites, and if so, are there any recommended troubleshooting steps? I appreciate any insights or recommendations to enhance my browsing experience on SG Eats and similar sites.

Thanks!

potential resources for addressing performance issues in Firefox:

Troubleshooting and tips to make Firefox faster How to adjust performance settings in Firefox Looking forward to the community's feedback!

When I create a task in Thunderbird I can use the formatting options, like a changing the font to bold or add a bullet or numbered list. After saving the task all this formatting somehow completely disappears. How to solve this?

Hello. Some time ago, empty folders appeared in the side panel of my account, I cannot delete them - how to delete them. Attached is an image with selected folders.

Hi, starting with Thunderbird 126.b02 (al least) there are very heavy perfoming issues. Beyond crashes it takes approximatly 10 seconds to open a specific email. Moving to another account is much more difficult: taking itself a much of time it takes supplemental time to open the INBOX.

Despite an Raphael on-dice-graphics I'm running a discrete Radeon RX 6700XT. HDD is far away from being over-lastet or running out of memory

Any ideas? Appreciated. Thx. B.

I experienced problems with Firefox on different Windows 10 clients. The problems are only with Firefox, other browser like Chrome or Edge have no issues. The occasional issues are that Firefox loads the websites either very slow (~ 30 to 60 seconds) or sometimes not at all. At the same time, other browsers like Chrome or Edge load the same websites fast and reliably.

All affected clients have a fully patched Windows 10 with the latest build, up-to-date Firefox versions, recent processors and plenty of RAM and I periodically clean cookies/website-data/cache/history.

What could be the problem and the solution?

Hello, in TB there is the option of displaying certain appointments or all appointments, e.g. in the next seven days (above the calendar). This also works perfectly on my Windows computer, but unfortunately not on my Linux computer (Ubuntu 22.04.4 LTS, TB 115.10.1 (64-bit)). In TB on Linux, no appointment is displayed as a list at all. What could be the reason for this? Thank you! Niels

Translated with DeepL.com (free version)

There is an email app provided by xiaomi on my phone.What in the email sent by this app contains a special format of `Date` fields.It looks like that: `Date: Thu, 2 May 2024 05:55:12 UTC` It doesn't look like others' `Date: Thu, 2 May 2024 06:05:15 +0000` or `Date: Thu, 2 May 2024 10:35:14 +0800 (CST)`

but it is still conforming to standards (or is it only parsable by the JavaScript Date method?)

After I modified windows time zone and restarted thunderbird. all emails changed time so this is not a time zone problem.

But this email shown two different times in the preview and detailed pages at this moment.

So can anyone tell me if this is a bug? Thank you.

I've had no issues with Firefox Sync on desktop but frequent issues on Android.

I've reported issues previously here: https://bugzilla.mozilla.org/show_bug.cgi?id=1879003

Yesterday, it failed in a different way, announcing that I needed to sign into Sync. I've tried a dozen times yesterday and today using both QR scan and email confirmation. All fail in various ways. For example:

• After scanning QR code: "500 Error Oh dear, something went wrong there"
• After scanning QR code: "Pairing not successful. Error while creating the pairing channel"
• After scanning QR code and approving on mobile device and desktop, desktop says success, but phone stays on "Approval now required from your other device" Interestingly this page isn't open in the normal browser. If I click the three dot menu, it says "POWERED BY FIREFOX, Open in Firefox"
• After going through all the steps and it saying "You're signed into Firefox," yet when I go to share a tab, it asked me to sign in.

Any tips on getting Firefox Sync to work? I don't see any troubleshooting sections in the online help articles.

I have installed Firefox on both my tablet and Phone (Android 13 and 14). I cannot get a QR code on my desktop when I follow the link but I did get a QR code from another source but I was required to give a code on my Microsoft Authenticator but none appeared. I have set up two-stage authentication but am not receiving the required codes. Can you help ?

Thank you

Keith Macdonald

I run message filters to file messages from Inbox in specific folders. However for some of my filters that copy or move a message to a folder in Local Folders the body of the message disappears, leaving only the message header. Other filters set up in the same way work fine. The filters are usually on the sender's e-mail address. Any ideas for a fix?