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Hi, I have upgraded my computer and Thunderbird, however only the INBOX folder is loading.

I have followed the instructions to migrate the folders from the 'Profile Folder' on the old computer, the data has transferred but is not organised as folders, as on the old computer and of course on the main server.

I don't mind if all the data is not on my computer so long as the Folders are there, empty or not but organised in as they are on the main server.

I'm wondering if I selected an incorrect setting while setting up the account within Thunderbird on the new computer.

Thank you and kind regards, Mark.

Hi, am getting this error and am unable to use our new PC as this Thunderbird mail app is failing to migrate the profile from the other windows PC. Need your help asap on how to fix this. Not very technical, so need help. I updated Thunderbird to the latest version (115.11.0 32 bit) on my old PC before copying the profile over and loading Thunderbird on this new PC which has 115.11.0 64 bit version.

Uncaught (in promise) NS_ERROR_FILE_NOT_FOUND: Component returned failure code: 0x80520012 (NS_ERROR_FILE_NOT_FOUND) [nsIFile.copyTo]

   _recursivelyCopyMsgFolder resource:///modules/ThunderbirdProfileImporter.jsm:659
   _recursivelyCopyMsgFolder resource:///modules/ThunderbirdProfileImporter.jsm:668
   _mergeLocalFolders resource:///modules/ThunderbirdProfileImporter.jsm:641
   _importServersAndAccounts resource:///modules/ThunderbirdProfileImporter.jsm:250

Hi, I have had Thunderbird on my Windows 10 laptop successfully for many years. Today I added a new email account, but then Thunderbird kept losing connection. I thought I'd try uninstalling and re-installing it, but now I get the message that it can't be installed on my laptop. Anyone know how I can get round this?

I can't get on with Thunderbird 115 so want to install an earlier version. I have installed 102, but it asks for my school or work account log in, which I don't have. How do I achieve what I want, and stop thunderbird updating to 115. I need a quick answer as I have just made a donation to you, and if I can't have what I want I will ask for my donation back.

Watson.

I just purchased a Google Pixel 8a, and needed to install the reader for my Yahoo Mail account. When I searched for Thunderbird for Android, I found Edison Mail+. How does that fit, or is this something I don't want?

Is there - yet - a Thunderbird for Android? If not what do you recommend? I had been using K-9 mail on my Pixel 6a (which, I had understood, was the forerunner of Thunderbird for Android), but it just doesn't want to install on the 8a.

With the latest update 115.11.0 the existing profile was not identified and loaded. All existing configurations, mail and address book are not accessible. The likely problem is the installer program that uses IP address as a factor in finding the correct Thunderbird account. I use VPN and do not have a static IP address. I have been shut down for several days now and any attempt on my part to resolve the issue has failed. The old email is very significant. Unannounced updates can cause serious trauma for Thunderbird users.

I'm moving from win 10 to 11 in new PC. I downloaded Thunderbird. I have hidden files showing in new PC so I found where it should be. When I look for the Thunderbird I downloaded it's not there in roaming...so I can't move my profile into the new computer. I have it on a drive read to install, but it's not showing up.

i have 2 computers running the latest thunderbird 115.10.1 (64-bit) one is in perfect layout exactly the way i want it the other has more layout issues than i have time to fix to make it back the way i want ( a fresh install ) i just want to copy the lay out not the accounts , not anything else is there a file or 2 i can just copy and put on the new computer ? and make thunderbird look normal

I am replacing a ten yr. old Dell Desktop with a new HP Laptop. Can you please let me know how to get the new laptop working with my existing Firefox (v125.0.3) with current add-ons, extensions and settings? Thank you for your time !! Rick Perry