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For some reason, my Thunderbird recently "updated" to version 115.10.2, and the "About Thunderbird" dialog says that it is on the "esr update channel." I can find no information about the esr channel. However, when I start Thunderbird, it displays the "Welcome to Thunderbird DAILY" screen. Am I correct that this is an error? If I were really on the daily channel, I think that the version number should be higher.

We have been using Thunderbird with a Cox email account. Cox has just transferred all its customers to Yahoo. I want to use Thunderbird with Yahoo. How do I set that up?

Need to set up Thunderbird to receive emails from yahoo. Cox is transitioning emails to yahoo presently have two addresses : cliven@cox.net and daciaandclive@cox.net

Hi, I have upgraded my computer and Thunderbird, however only the INBOX folder is loading.

I have followed the instructions to migrate the folders from the 'Profile Folder' on the old computer, the data has transferred but is not organised as folders, as on the old computer and of course on the main server.

I don't mind if all the data is not on my computer so long as the Folders are there, empty or not but organised in as they are on the main server.

I'm wondering if I selected an incorrect setting while setting up the account within Thunderbird on the new computer.

Thank you and kind regards, Mark.

I had to replace my hard drive and now have Win 11. I still have my Thunderbird account, but I cannot access the 3000+ emails in my folders. My Thunderbird started from scratch, no history, no files. How do I access and download my saved emails and folders from before the hard drive replacement? The Geek Squad couldn't help. Keep it simple, I'm not a techie.

My computer updated with no warning one night, and i lost all personalization and even everything stored in my firefox, the sign ins, passwords, bookmarks, all. is there a way for me to find all that was erased?

Hi,

I cannot download & installed any add-ons or themes. After clicking the install button, I always get a red bar saying "Download failed. Please check your connection.". This happens on Firefox, Firefox beta and Firefox nightly.

I did some googling and found similar posts from a few years ago. These seem to suggest I don't have the correct certificate used to verify extension signatures:

• https://support.mozilla.org/en-US/questions/1257997
• https://support.mozilla.org/bm/questions/1258023

I checked my certificates and I don't have anything from "Mozilla Corporation - signingca1.addons.mozilla.org" (there's a screenshot of this cert in the first forum link above), so I think this is indeed the issue? I've attached a screenshot of my cert list where the Mozilla cert should be.

Please note I am on an M3 Pro macbook pro. It's a work laptop and I thought maybe our network settings were interfering with things, but my previous work laptop (Intel) could install add-ons just fine.

Would appreciate some help!

P.S. I found a workaround where I copied over all extension JSON and XPI files from my old laptop. So I am using my previous extensions just fine but still cannot download any new ones. Also I don't have access to my old laptop anymore so can't copy over any new ones.

Problem: Thunderbird hangs up on Macbook and iMac. It opens to the normal view, but if I try to do anything, I get the beachball of death. I used Mac migration assistant to install from Macbook to iMac. Before the installation, the Macbook Thunderbird worked fine, but after the installation, neither worked. My PC installation works fine, as does Apple Mail on my iOS devices, so it is not a provider problem.

Solutions tried: restarting in troubleshoot mode, restarting iMac, turning off access to Apple Contacts, turning off antivirus (Norton), creating new profile and copying existing mail data into the profile folder, and renaming various files in the profile folder.

Results: None of the solutions I tried provided access to my email. I can open the new profile, but that requires that I reenter all my email account information and copy the emails for each account into the new profile (I use POP). The problem may be with the prefs.js file, since if I rename it, Thunderbird doesn't hang, but would require me to reenter all my account info as if it were a new profile, and all preferences would be lost.

Question: What is the best solution for this problem? Is there anything that would work better than reentering the account info -- e.g., can I make any changes to prefs.js using a text editor or some other utility?

I am running Thunderbird 115.5.0 on a Win 7 Pro PC (yeah, I know). I recently retired and am trying to change from my work e-mail settings to my personal Gmail account. I have the incoming server set to pop3.gmail.com and the port to 995. Authentication is SSL/TLS and normal password. The outgoing server is set to smtp.gmail.com and authentication is No Authentication, with port 465. When I click on the Get Messages icon Thunderbird doesn't seem to do anything. Is there something else I need to do, or does one of the settings need changing?

Thanks!

David Ansley

When I looked at my profile I find that there are several folders created for each of my email addresses at different times. I had wondered about the possibility of clean install of each of the accounts (IMAP) so this would pickup everything from the individual servers. Then copying across the local folders and my address book. Is this possible/feasible? Would it just be easier to import everything? Where is the address book stored. I also have TB backed up on an external drive (insurance). Thanks

I am about to lose access to my work gmail account (new job). I used Google Takeout to download all my emails in .mbox format. I then used Mozilla Thunderbird (with the ImportExportTools NG add-on) to access the emails. They are currently available in a folder called WorkEmailBackup within my local folders section on Thunderbird.

I would like to add these emails to my pre-existing personal hotmail account. I have set this account up on Thunderbird. However, when I drag the WorkEmailBackup folder into my hotmail inbox (in Thunderbird), not all the emails are copied over. Thunderbird says there are 7730 emails in the WorkEmailBackup folder, but only 2212 will copy into my hotmail account. I have tried several times, but the transfer always stops at 2212 emails, and I can see that emails are missing. I have also tried highlighting the emails individually (rather than copying the whole folder), but have had the same problem.

Please help :(

MacbookPro needed service which wiped hard drive. Reinstalled back up (to Ventura), but Thunderbird app was trashed. Reinstalled Thunderbird, but I can not see received emails from 2019-2023 (now), but oddly, can see all sent emails from 2020. How do I get my missing emails and categories? The web instructions make no sense to me. As I understand, my profiles are separate from the app, but it is not clear at all how I can toggle from one to another while in Thunderbird. Thanks for your help

Hello and thanks in advance to anyone offering help, very much appreciated. My partner hates computers but has to deal with them for her home based work. After long struggle she has got to grips and enjoys the functionality of Thunderbird. Her old laptop is on the way out and we got her a new upgraded machine (Lenovo windows 11). a 'friend' tried to solve a problem in the past and created a second account locally on her laptop that mirrors the incoming emails to her main BTinternet mail account. however, sometning went wrong and she hasd over 15000 duplicated emails on the second back up account. We wish to istall Thunderbird on her new machine as she doesn't like to windows mail app and noy 'enjoys' (sic) the thunderbird, especially coulering emails for easy reference. we were told that if she deletes the second account, all of the mirrorede emails on the desired/to keep BT account will also be lost. we are now wondering if it is possible to download Thunderbird onto the new machine and somehow not import the unwanted account when she signs in etc. We are hoping also that when she downloads and installs and signs in.... (the above query accepted) that her folders will also import and be populated. But!... only for the account she wants. i hope this has been clear? The server is imap from BTinternet email thnaks to all who read this far

hey all

when i downloaded and installed Thunderbird beta it imported my account settings fine, but lost the list of automatically allowed image loading emails/urls so now i have to add everything again.

if i switch back to the stable release, how can i make sure this list is kept?

feedback - you may want to provide some way to automatically import that going between versions so its not lost (i couldn't find it after switching) and even export all settings for backup - i remember having to change region etc info (im in Australia).