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  • Arhivirano

Login problems at https://www.nsandi.com

Am I alone having difficulty logging in to (UK savings bank) https://www.nsandi.com, since they introduced two-factor authentication? 1. I go to the login screen https:/… (pročitajte više)

Am I alone having difficulty logging in to (UK savings bank) https://www.nsandi.com, since they introduced two-factor authentication?

1. I go to the login screen https://secure.nsandi.com/thc/policyenforcer/pages/loginB2C.jsf?chainingAction=true&MENU=true&forceLogin=true&q=54676c38-933e-46dd-90a7-7c8a5127a983&p=aa69b759-9e91-4f76-b9be-329d0f9685be&ts=1670588750&c=nsandi&e=nsisecure&rt=Safetynet&h=e4eb2ce3d2ca79deee6728fa3ba9fe55 which prompts me for my account details. 2. There's an "Accept cookies?" pop-up; I click reject all cookies. 3. I enter my login details. 4. There's an "Accept cookies?" pop-up; I click reject all cookies. 5. It takes me back to the login screen which prompts me for my account details. 6. I enter my login details. 7. I get a JSON error message {"error":"ERROR_DURING_DEVICE_REVOKE","errorDescription":"ERROR_DURING_DEVICE_REVOKE"} on what looks like a Firefox diagnostic screen; the "headers" tab shows this:

X-Firefox-Spdy: h2 cache-control: no-cache, no-store, max-age=0, must-revalidate content-encoding: gzip content-security-policy: frame-ancestors 'self' https://sbp-retail-prd-kyd-b2n-vip.nsi.local; content-type: application/json date: Fri, 09 Dec 2022 12:16:52 GMT expires: 0 pragma: no-cache referrer-policy: no-referrer-when-downgrade server: nginx strict-transport-security: max-age=31536000;preload x-cdn: Imperva x-content-type-options: nosniff, nosniff, nosniff x-frame-options: SAMEORIGIN, SAMEORIGIN x-iinfo: 5-7620738-7622339 PNYN RT(1670588150185 61257) q(0 0 0 -1) r(1 1) U6 x-xss-protection: 1; mode=block, 1; mode=block, 1; mode=block

Accept: text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,*/*;q=0.8 Accept-Encoding: gzip, deflate, br Accept-Language: en-GB,en;q=0.7,eo;q=0.3 Connection: keep-alive Content-Length: 1182 Content-Type: application/x-www-form-urlencoded DNT: 1 Host: auth.nsandi.com Origin: https://auth.nsandi.com Referer: https://auth.nsandi.com/api/ta/checkDevice Sec-Fetch-Dest: document Sec-Fetch-Mode: navigate Sec-Fetch-Site: same-origin Sec-GPC: 1 TE: trailers Upgrade-Insecure-Requests: 1 User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:107.0) Gecko/20100101 Firefox/107.0

8. I click the refresh/reload button 9. There's an "Accept cookies?" pop-up; I click reject all cookies. 10. The "Add trusted device" screen lets me choose a phone number to receive a one-time password. 11. There's an "Accept cookies?" pop-up; I click reject all cookies. 12. I receive the one-time password via text and enter it. 13. There's an "Accept cookies?" pop-up and (beneath it) a "Securing your browser ... please wait..." screen, which eventually is replaced by the "Your accounts screen". 14. I click reject all cookies and FINALLY I'm able to view my nsandi.com account details !

So there seems to be two issues i. The need to enter my login details twice, and then reload the page on receiving JSON "ERROR_DURING_DEVICE_REVOKE" ii. The fact that every step along the way, I get the same "Accept cookies?" pop up - surely having told it my cookie preferences it shouldn't be asking again and again and again...

Because the login dialogue takes me to three different URLs: https://auth.nsandi.com https://secure.nsandi.com https://www.nsandi.com ... I wondered if Firefox's "Enhanced Tracking Protection" was interfering with communication between them (via the browser, during the login process). So I added all three to "Exceptions for enhanced tracking protection". But that didn't make any difference.

My work-around is to login using the Microsoft Edge browser. But it's a pain to having to remember to use my non-preferred/non-default browser for this one account.

Asked by wgtwalker prije 1 godina

Last reply by wgtwalker prije 1 godina

  • Arhivirano

Firefox freezes

Why are there 8 instances of FF running in the task manager when I only have 1 browser window open? They're using enormous amount of memory and make the computer unusable… (pročitajte više)

Why are there 8 instances of FF running in the task manager when I only have 1 browser window open? They're using enormous amount of memory and make the computer unusable. Absolutely ridiculous. If there is no solution for this I will be dumping FF. Windows 7 64 bit 8 GB memory.

Asked by davesr300 prije 1 godina

Last reply by davesr300 prije 1 godina

  • Arhivirano

picture in picture won't stay maximized

I'm having an issue in which the picture-in-picture pop-out won't stay maximized. It's been happening for a while. I will maximize it on one monitor while I work on anoth… (pročitajte više)

I'm having an issue in which the picture-in-picture pop-out won't stay maximized. It's been happening for a while. I will maximize it on one monitor while I work on another, and it will restore itself to the last size I had it periodically. Usually, if I don't maximize it again, it will change sizes again, a few seconds later, shrinking down to about a 480p sized window.

There's no rhyme or reason for when it happens. I could be in a different FF tab or window, or in a different program, or just sitting there not doing anything, and it can happen. Sometimes, it happens multiple times in a short period of time (just now, it restored itself 7 times in a row, less than 30 seconds apart). It never happens when the video is not playing, however.

This only started a couple months ago, but it got noticeably worse in the past week or so. Does anyone know why this might be happening?

Computer specs are: Windows 10, 10.0.19043, Intel core i5-7500 CPU, ASRock B250 Gaming K4 motherboard, 16GB RAM @ 2133Mhz, NVidia GeForce GTX 1070 GPU, Samsung SSD 860 EVO 1TB.

Asked by bigdumbweirdo prije 1 godina

Last reply by bigdumbweirdo prije 1 godina

  • Arhivirano

Firefox keeps logging me out

Everytime I quit firefox it logs me out on all my accounts. I've tried this https://support.mozilla.org/bm/questions/1342460 solution but still no luck, other ways to sol… (pročitajte više)

Everytime I quit firefox it logs me out on all my accounts. I've tried this https://support.mozilla.org/bm/questions/1342460 solution but still no luck, other ways to solve this problem?

Asked by neoadz22 prije 1 godina

Last reply by Dropa prije 1 godina

  • Arhivirano

Under MacOs 13 / Ventura Firefox sometimes crashes / freezes

Does this ID help? Crash ID: 4989de10-405b-41ba-9b6f-d43080221118 Here is the whole report: https://crash-stats.mozilla.org/report/index/4989de10-405b-41ba-9b6f-d4308… (pročitajte više)

Does this ID help?

Crash ID: 4989de10-405b-41ba-9b6f-d43080221118

Here is the whole report: https://crash-stats.mozilla.org/report/index/4989de10-405b-41ba-9b6f-d43080221118

Any hints?

Thank you!!!

Asked by mcclaneonfire prije 1 godina

Last reply by Wayne Mery prije 1 godina

  • Arhivirano

Password Export and Login

I am unable to export password and logins to anywhere when I click the 3 dots its gives me the option and pop up warning but after that it goes away and does not give me … (pročitajte više)

I am unable to export password and logins to anywhere when I click the 3 dots its gives me the option and pop up warning but after that it goes away and does not give me the download screen to send them anywhere, running 107.0.1

Asked by Mark J Bush prije 1 godina

Last reply by jscher2000 - Support Volunteer prije 1 godina

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  • Arhivirano

How can I set a custom file as home page for new tabs in Firefox Desktop 107?

Hello, in past versions of Firefox, I was able to follow the steps on this page to set a custom HTML file on my PC as my home page for new tabs: https://peterries.net/blo… (pročitajte više)

Hello, in past versions of Firefox, I was able to follow the steps on this page to set a custom HTML file on my PC as my home page for new tabs: https://peterries.net/blog/firefox-ubuntu-local-file/

I have Firefox 107.0.1 now and it's not happening. When I open the browser from scratch, I see my custom home page file. But when I open a new tab, I just see a blank screen. If I then click the Home icon on the toolbar, I do see my custom HTML page, but I don't want to have to click that button for each new tab.

Right now, in my settings, I have the URL to the page set as the custom URL for the HTML fiile, like this:

file:///home/peter/Documents/homepage/peter-home-homepage.html

That works. And I also have followed the steps on that blog post to customize my /usr/lib/firefox/autoconfig.cfg and my ../firefox/defalults/pref/autoconfig.js files. That's no longer working.

Did something in a recent version change? Is this no longer supported? Thanks for any ideas!

Asked by peterr2 prije 1 godina

Answered by cor-el prije 1 godina

  • Arhivirano

No Video with Supported format and MIME type found

No Video with Supported format and MIME type found is not allowing me to play videos on website. No idea what's the cause of it, I've tried everything from internet tips… (pročitajte više)

No Video with Supported format and MIME type found is not allowing me to play videos on website.

No idea what's the cause of it, I've tried everything from internet tips how to solve this.

Asked by Dawid Dettlaff prije 1 godina

Last reply by Bluejay Young prije 1 godina

  • Arhivirano

Javascript corruption

When using investing.com charts (which use javascript) sometimes we get a broken chart. It displays "invalid symbol" in the right hand corner of chart. It looks like ch… (pročitajte više)

When using investing.com charts (which use javascript) sometimes we get a broken chart. It displays "invalid symbol" in the right hand corner of chart. It looks like chart is served within

<meta charset="utf-8"><meta http-equiv="X-UA-Compatible" content="IE=Edge"><link type="text/css" href="bundles/vendors.a94ef44ed5c201cefcf6ad7460788c1a.css" rel="stylesheet"><link type="text/css" href="bundles/library.52e38673a3ae3d2e5f987488bd06a8b2.css" rel="stylesheet"><style type="text/css"></style><link type="text/css" rel="stylesheet" href="https://tvc-invdn-com.investing.com/web/1.12.34/custom.css"><style type="text/css"></style><script -="" the="" error="" is="" replicable="" using="" a="" fresh="" install="" replacing="" installed="" to="" same="" profiles.ini="" link.="" (could="" it="" be="" persistent="" storage="" firefox="" settings="" that="" seem="" remain="" after="" deleted)="" -the="" does="" not="" occur="" in="" chrome="" replicate="" different="" installs="" were="" created="" before="" occurred="" and="" use="" link="" for="" startup="" <="" p=""></script>

Asked by x0digi prije 1 godina

Last reply by x0digi prije 1 godina

  • Arhivirano

Pointer disappears in Firefox when using Wayland.

I run Fedora 37 with KDE Plasma desktop on my Asus laptop. I have been doing so for a few years now on various computers I have owned. I have never had a problem. About… (pročitajte više)

I run Fedora 37 with KDE Plasma desktop on my Asus laptop. I have been doing so for a few years now on various computers I have owned. I have never had a problem.

About a month ago, I noticed that playing a youtube video in Firefox made my mouse pointer disappear. It is not limited to the page.tab, but all of Firefox, menus, tabs and window controls. When I move my mouse outside of Firefox, the pointer becomes visible. Move it back, and it disappears again.

The mouse functionality still exists inside Firefox, i.e. the on hover highlights all work as does clicking, but the pointer stays invisible.

If I switch from Wayland to X11, this does not happen.

Please put Wayland support back again or tell me how I might fix this. Thanks

Asked by peterthecoder prije 1 godina

Last reply by jonzn4SUSE prije 1 godina

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  • Arhivirano

Unexpected padding around HTML document on all pages

Running FF 107.0.1 on Mac 10.15.7 and there is unexpected padding around each website I visit. I've disabled all browser extensions. I'm using the default theme. I've tri… (pročitajte više)

Running FF 107.0.1 on Mac 10.15.7 and there is unexpected padding around each website I visit. I've disabled all browser extensions. I'm using the default theme. I've tried restarting Firefox. I've tried restarting the computer but the issues seems to persist. I do not see the same rendering behavior when loading these websites on Google Chrome. I'm including screenshots of what I'm seeing.

Asked by Mike Grace prije 1 godina

Answered by jscher2000 - Support Volunteer prije 1 godina

  • Arhivirano

getting access denied message when signing into groupon

This only happens on the Firefox Browser, Chrome and Edge are fine. Whenever I go to sign into my Groupon Merchant page, I get an "Access Denied" message. All the info on… (pročitajte više)

This only happens on the Firefox Browser, Chrome and Edge are fine. Whenever I go to sign into my Groupon Merchant page, I get an "Access Denied" message. All the info on your support page shows there are solutions, but access to those solutions are not possible. Solutions online are years old and of no help. I am running the latest version of firefox.

Asked by Massoman prije 1 godina

Last reply by Dropa prije 1 godina

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  • Arhivirano

Garbled font in Firefox on macOS Monterey

Hi. I have experienced some font encoding problem occurring in the latest version of Firefox, not in previous versions. My system is Mac OS Monterey 12.3.1 and Firefox ve… (pročitajte više)

Hi. I have experienced some font encoding problem occurring in the latest version of Firefox, not in previous versions. My system is Mac OS Monterey 12.3.1 and Firefox version 107.0

On some sites the fonts looks totally garbled (see provided screenshots). Disabling "Allow pages to choose their own fonts, instead of my selections above" in Firefox settings fixes the problem, but then all websites I visit displays with default fonts and not as intended. Moreover, I'm a web designer working with the built in web developer tools, and I need to see the correct fonts when developing.

Hoping to get some help with this issue.

Br, Magnus

Asked by kaffepanna prije 1 godina

Answered by cor-el prije 1 godina

  • Arhivirano

Firefox freezing Windows 10 (64) Apps on desktop computer.

Using FIREFOX V. 107 on a Windows 10 desktop computer with 32 GB memory. Dec 18, 2022 With Firefox running in the background while using other apps, they suddenly become… (pročitajte više)

Using FIREFOX V. 107 on a Windows 10 desktop computer with 32 GB memory.

Dec 18, 2022 With Firefox running in the background while using other apps, they suddenly become unresponsive. I found I can fix this by going to Task Manager, clicking on Firefox then a dozen or more processe open. Clicking on and deleting the smallest one, about 3MB, gets me back up and running. This happens even with no add-ons.

THIS WAS NEVER A PROBLEM WITH OLDER VERSIONS (V100 or before)

If you can't fix this, please make go back to a version which worked. The memory leaks/bloat are a disaster.

DON'T IGNORE THIS ISSUE. IT IS A DAMN NUISANCE !!!

Thanks.

Asked by Marc Stager prije 1 godina

Last reply by Marc Stager prije 1 godina

  • Arhivirano

Using Firefox pocket. I do not understand the benefit of Pocket. Even though the Pocket symbol is on my screen, I have to do a full sign-in everytime I want to save a page. Too cumbersaome.

How can avois signing-in to pocket when I am already using Firefox browser? How can I stop pocket putting hundreds of articles in my Pocket that I do not want?

Asked by jimbo prije 1 godina

Last reply by Terry prije 1 godina

  • Arhivirano

How to disable Warning: Potential Security Risk Ahead warning?

This annoying warning pops up everytime I remote into the webui of a ubiquity wireless antenna for my consulting job. How do I make this stop so I don't have to be bomba… (pročitajte više)

This annoying warning pops up everytime I remote into the webui of a ubiquity wireless antenna for my consulting job. How do I make this stop so I don't have to be bombarded by this nonsense at my already difficult job?

Asked by gsrgtrdg4565653 prije 1 godina

Last reply by gsrgtrdg4565653 prije 1 godina

  • Arhivirano

how to save a window

I looked for info on "how to save a window". Googling got me to : https://support.mozilla.org/bm/questions/941808 a. That article is out of date. And, like so… (pročitajte više)

I looked for info on "how to save a window". Googling got me to : https://support.mozilla.org/bm/questions/941808

a. That article is out of date. And, like so many, IT DOES NOT STATE TO WHAT VERSIONS OF FIREFOX IT APPLIES. That is nuissance, considering how often Firefox changes.

b. That article also states to right click and tab and use "Bookmark All Tabs". There is no such right click option. (ff v107.1)

Useless, out-of-date articles should not be archived when they become obsolete. Or, they should be archived with an indication that they no longer apply.

c. How do I save a window?

Asked by Joe P prije 1 godina

Last reply by jscher2000 - Support Volunteer prije 1 godina

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My Firefox brower is crashing alot recently.

Hello, My Firefox browser is crashing a lot after the recent updates. Not really sure what is causing the crashes but anytime I open any websites or try to do some work… (pročitajte više)

Hello,

My Firefox browser is crashing a lot after the recent updates. Not really sure what is causing the crashes but anytime I open any websites or try to do some work on the browser is resulting into unexpected crash. I have submitted several crash reports, but haven't had any solutions to the problem.

here the is one crash report: bp-921f5f10-a9ed-48d3-a1b4-f85680221122, bp-0abebf94-c5df-4a41-b9e3-9af8f0221122.

Can you please help us troubleshoot the issue and provide us with a solution if any?

Thanks Nishil

Asked by Nishil Vachhani prije 1 godina

Answered by TyDraniu prije 1 godina