How do I fix this error message, The address wasn't understood Firefox doesn't know how to open this address

How do I fix this error message? The address wasn't understood Firefox doesn't know how to open this address An error occurred during a connection to www.wsj.com. You… (pročitajte više)

How do I fix this error message? The address wasn't understood Firefox doesn't know how to open this address An error occurred during a connection to www.wsj.com.

   You might need to install other software to open this address.

www.wsj.com isn't the only website where this happens. It seems random on sites. www.youtube.com, www.wellsfargo.com. It all started after the last windows update this week. my other browsers weren't affected. Firefox is my preferred browser. Help me fix this.

Asked by tbenedict prije 1 dan

Last reply by cor-el prije 1 dan

HTML files' extension changed during download

I'm using Firefox 126.0.1 (64-bit) in Windows 11. I needed to download two files named index.html (in different source directories) from my company's content management s… (pročitajte više)

I'm using Firefox 126.0.1 (64-bit) in Windows 11. I needed to download two files named index.html (in different source directories) from my company's content management system. Both got downloaded as index.htm. They were the right files... only the extension was changed.

I spoke to the person who maintains the content management system. They tested it and said it's not doing that, must be the browser.

That sounds fantastic to me, but I looked through the support messages here and found several about files whose extensions were changed on download; for example from .loa to .mp3. No explanations or workarounds, though.

Can anyone shed light on this?

Asked by JHSACHS prije 1 dan

Last reply by cor-el prije 1 dan

Account disconnected

Recently installed a "cleaner" app called PrivaZer. Ran the app and rebooted as part of the process which also included creating a restore point. Once system rebooted an… (pročitajte više)

Recently installed a "cleaner" app called PrivaZer. Ran the app and rebooted as part of the process which also included creating a restore point. Once system rebooted and logged in, pinned tabs were gone?! Using the created restore point did NOT restore the pinned tabs. Is there a way to recover the pinned tabs? Thanks in advance. FRANK

Asked by WhiteBimmer prije 1 dan

Last reply by jscher2000 - Support Volunteer prije 1 dan

Full Mail box

I have deleted 4 years of emails and yet you now say my mail box is 85% full. How can that be. What do I do to change this ? I need to maintain a system of emails an… (pročitajte više)

I have deleted 4 years of emails and yet you now say my mail box is 85% full. How can that be. What do I do to change this ? I need to maintain a system of emails and contacts for years at a time

Asked by Ken Allison prije 1 dan

Last reply by david prije 1 dan

Information regarding release schedule for month of July.

For the last few months Firefox has released a stable version and a matching ESR version for OS's that are no longer supported. Firefox stable version had a major monthl… (pročitajte više)

For the last few months Firefox has released a stable version and a matching ESR version for OS's that are no longer supported. Firefox stable version had a major monthly release and a minor update as needed. For the next release scheduled in July I see a stable version of 128.0 with two matching ESR versions. I'm trying to understand the difference between the two ESR versions. The two versions advertised as ESRs are 128.0 + 115.13.

https://whattrainisitnow.com/calendar/

Thanks.

Asked by FfoxUser prije 1 dan

Last reply by jscher2000 - Support Volunteer prije 1 dan

How to sort and view history by date?

How to sort and view history by date in firefox? if we go to the history tab it automatically sorts by creating sections of , "today","yesterday" and then directly for "l… (pročitajte više)

How to sort and view history by date in firefox? if we go to the history tab it automatically sorts by creating sections of , "today","yesterday" and then directly for "last 7 days" that too doesnt have the exact date. how can i exactly view the data of a particular date past yesterday?

Asked by varadraut19 prije 2 dana

Last reply by cor-el prije 1 dan

IMAP profile maximum memory size 1 GB

I added a second IMAP profile on thunderbird and i keep getting the message 93% memory used. I understand he maximum capacity should be 4 GB, but when i checked, the firs… (pročitajte više)

I added a second IMAP profile on thunderbird and i keep getting the message 93% memory used. I understand he maximum capacity should be 4 GB, but when i checked, the first profile had 3.5 GB full, and the second only 1 GB. Is it because i added the second one and thunderbird split the memory capacity? I removed the first acount and stil the second one has only 1 GB memory. i need the emails received and cannot delete anymore messages, I am afraid it reaches full memory capacity and will not be able to receive emails. Please advise

Asked by Catrinel Popescu prije 2 dana

Last reply by christ1 prije 1 dan

notification in macos show to show first few words of email (helpful for verification code)

Hi is there an add-on or can the settings of Thunderbird be changed so that when an email notification on macos comes through, it shows the first few words of an email. T… (pročitajte više)

Hi is there an add-on or can the settings of Thunderbird be changed so that when an email notification on macos comes through, it shows the first few words of an email. This is helpful for receiving verification codes. You can know it just by a glance at the notification rather than open the email.

At the moment it shows the email from and subject but not the first few words of the email body (unlike iOS).

Asked by lookintolearn prije 3 dana

Last reply by sfhowes prije 1 dan

Possible to install TB on an external SSD?

Is it possible to install TB (or at least the profiles) onto an external SSD (i.e., not the C: drive)? If so, how? Note: this is not about migration/backup/recovery of p… (pročitajte više)

Is it possible to install TB (or at least the profiles) onto an external SSD (i.e., not the C: drive)? If so, how?

Note: this is not about migration/backup/recovery of profiles.

Windows 11 is consuming nearly all of the C: drive. I badly need to get TB (and Firerfox) onto my E: drive. I further note that the installer gives no options whatsoever as to the destination drive.

I've read everything I could find here and all of that is about using an external drive as a backup. Most of the other help I've found on the web is clearly outdated.

Thanks. jt

Asked by jonathan67 prije 2 dana

Last reply by david prije 1 dan

Can't get an old profile loading on a fresh install

Trying to use my old profile on a fresh install. After trying a few things I ended up with an error that the profile couldn't be loaded or was inaccessible. So I did th… (pročitajte više)

Trying to use my old profile on a fresh install.

After trying a few things I ended up with an error that the profile couldn't be loaded or was inaccessible.

So I did the following:

1) started the profile manager 2) removed all profiles 3) created a new profile 4) changed the name of the folder in the file system 5) copied my old profile folder to the same spot with the same name that the profile manager gave it

When I started thunderbird, I was just expecting it to load with my old profile.

Instead, I got the Account Setup screen.

I don't want to setup my email account, as I'm worried it will start downloading all my emails, and store them in who knows what profile. I could not see a way to start Thunderbird without it successfully connecting to an email server in this setup process.

Any suggestions for just getting mozilla to start and load my old profile please?

Asked by sportspunterau prije 1 dan

Last reply by david prije 1 dan

Firefox notes

Android app of firefox notes was online and data were shown until yesterday. But mistakenly logged out and now can't log in to recover. Is there any option to recover my … (pročitajte više)

Android app of firefox notes was online and data were shown until yesterday. But mistakenly logged out and now can't log in to recover. Is there any option to recover my notes.

Asked by sushanenosh prije 2 dana

Last reply by Paul prije 1 dan

Firefox opens "off screen"

Greetings support team. The problem is a bit complicated and I could't find anything similar to it on the net, so I'll try to explain in details what happened. One day af… (pročitajte više)

Greetings support team. The problem is a bit complicated and I could't find anything similar to it on the net, so I'll try to explain in details what happened. One day after opening the browser I noticed that it didn't launch(there was no window). After opening it again I saw that all of my previously opened tabs were gone. After that I closed Firefox and went to check the task manager. I found that Firefox was still running after closing it. I couldn't wrap my head around it and killed the programm. Then I opened it again and got the same results: first launch: no Firefox window(nothing on the taskbar either), secound launch: one empty tab. After that I opened a new tab in Firefox through task manager and my screen "swiped right", I got access to Firefox window with all of my previous tabs, but all the other programms I had opened on the taskbar were gone. Somehow Firefox opens outside my screen on a "separate one" every first time I launch the app, and the only way to switch between "screens" is to open a new tab through task manager or launch a program that was previously active to switch back to previous "screen". It is also impossible to switch between opened windows on different "screens" using gestures on the touchpad or "Alt" + "Tab". I use a laptop and never even tried to attach/connect a second monitor. I don't have another monitor attached via bluetooth or any other means in device manager. I have the latest verion of windows 10 installed and updated. I have another PC, where I use the same Firefox with the same addons on the same Mozilla account, which has no such issues. I have tried renaming the file called "xulstore.json" to "xulstore.old" or deleting it entirely, this didn't resolve the issue.

Asked by nab.layk prije 2 dana

Last reply by jscher2000 - Support Volunteer prije 1 dan

Auto-Update Setting Not Honoured

I have chosen to not auto-update the browser because it interferes with my work. The precise setting is called "Allow Firefox to" "Check for updates but let you choose to… (pročitajte više)

I have chosen to not auto-update the browser because it interferes with my work. The precise setting is called "Allow Firefox to" "Check for updates but let you choose to install them" (screenshot attached). However, this setting is not honoured. Every month, the browser auto-updates and forces a browser restart for me to continue working (screenshot attached). For 126->127, there was in fact no notification to update and the update happened automatically in the background with a restart forced upon me. What's the point of having this setting if it's not going to be honoured?

Asked by ø prije 2 dana

Last reply by jscher2000 - Support Volunteer prije 1 dan

firefox updated to 127.0 some stuff broke

this site sucks by the way keeps eating what i type Firefox version 127.0 Ubuntu 22.04.4 bookmarks toolbar under address bar broken setting set correctly for it to be t… (pročitajte više)

this site sucks by the way keeps eating what i type

Firefox version 127.0 Ubuntu 22.04.4

bookmarks toolbar under address bar broken setting set correctly for it to be there and there is a blank space for it to be there but none of my bookmarks that are in that folder show up changing the settings make the blank bar disappear and come back see screenshot.

Firefox home page is missing even though it is set to display just get blank screen on both new tabs and at start up of browser even though it is set to show Firefox start screen.

now every time i start Firefox it demands my master password for my passwords? just hitting cancel makes it go away though.

right click copy only works like 1/4 the time allot of the time the even though the text is highlighted copy is greyed out but using control+c usually works. that one has been happening a wile though.

Asked by kurt none prije 2 dana

Last reply by TyDraniu prije 1 dan

Session Lost, Session Restore not working

Windows restarted to update and all my 100s of tabs are lost (setting me back days of work!)... Firefox is set to always reopen previous tabs, but it didn't work. Recen… (pročitajte više)

Windows restarted to update and all my 100s of tabs are lost (setting me back days of work!)... Firefox is set to always reopen previous tabs, but it didn't work. Recently closed tabs/windows are blank. The Restore Session page - about:sessionrestore - doesn't restore and lists no previous windows/tabs. I went into my sessionstore-backups folder and grabbed a previous.jsonlz4 that has some data but am not sure what to do with it.

Please help! This is a devastating loss of information, as I use my tabs as a to-do list and had many in-progress projects with resources that I cannot all recover just through history.

Asked by David prije 2 dana

Last reply by jscher2000 - Support Volunteer prije 2 dana