Thunderbird Community Forum

Hi,

I've searched this problem a number of times and not come up with a solution. I've been a Thunderbird user for decades and this is a new problem to me.

I have 3 email accounts in Thunderbird. One of the three is very old and has dozens of subfolders with old message storage. The other two have one or two subfolders at the most. All 3 accounts seem to have this same problem.

Ninety % of the time all messages download and appear in their inboxes just fine. But sometimes I'll get downloading X-number of messages in the bottom left corner of Thunderbird but nothing shows up in any of the inboxes. I check all TRASH and JUNK folders and they are all empty (I used EMPTY TRASH ON EXIT as a setting in all accounts to empty the TRASH folder).

If I go to the online servers for these three accounts no messages show up there that haven't already been downloaded to my inbox and seen by me. So it would appear there actually were no new messages to download even though Thunderbird indicated there were.

A few weeks ago I searched out and found instructions for using the REPAIR FOLDER feature and ran that on the inboxes. On one account 3 old messages I don't think I'd seen did indeed appear. But use of the REPAIR FOLDER feature since then has had no effect at all.

I use JUNK settings but rarely see anything show up in my JUNK boxes. Perhaps that's a clue?

Can anyone enlighten me on what is happening?

Thanks, BH

I am running Thunderbird 128 (any version) on a Surface Pro 9 running Windows 11. After sleep/hibernate or going into energy-saving mode, TB hangs for a period of minutes. Eventually it comes back, but it can take 5-10 minutes.

I do not have this problem with TB 115 on the same machine, or TB 128 on other machines (e.g. running Windows 10 or Ubuntu). TB 115 on the same machine can take a few seconds to come back (longer than on my other machines), but that s OK.

I have the same expereince whether or not I am troubleshoot mode. I have created a new profile with no add-ons (and less acounts) and I have the same problem. I was wondering if it is something to do with the fact that I have 8000 folders, and somehow TB is hanging while it checks all the folders. That account is a fastmail IMAP connection, but I have experienced similar on a backup Microsoft Exchange account (again an IMAP connection) with similar number of folders.

Any help would be appreciated.

Good afternoon.

There is an IMAP mailbox with a huge array of emails and folders, and a large number of configured filters. The emails that were sent did not open correctly, i.e. we see one header, but a completely different email opens, this is not the case with all emails, selectively. This also happens sometimes in previously received emails, and it also happens that the counter for new unread emails in some folders does not display until you enter this folder. The problem is only when working through the Thunderbird client, it has been going on for more than a year, the client has also been updated many times. This problem is reproduced on other PCs when we are log in this user account . There are no similar problems in the browser. Please help.

I would like to be able to have a custom software program create a text email in a subdirectory where Thunderbird would pick it up and email it out. Is this possible with Thunderbird?

I have been moving old emails into my local folders which are on an external hard drive.

I have successfully moved a few hundred emails but now get the following message when I try to copy or move any more emails to the local folders:

"The messages could not be moved or copied to folder 'discogs on Local Folders' because writing to folder failed. To gain disk space, from the File menu, first choose Empty Deleted, and then choose Compact Folders, and then try again."

I have plenty of space left on my external hard drive (650 GB, drive is only 25% used).

I have tried emptying all deleted folders (both from the account I am trying to move the emails from, and the local folders drive), and compacting folders, no effect.

I am wondering if there is some kind of maimum size limit on the local folders directory, either in Thunderbird or on my hard drive, that I need to reset ?

I am running Thunderbird 115.10.1 (64 bit) on Windows 7.

Any help appreciated.

Thunderbird Problem: For many years I have been using the Thunderbird mail client currently in ver. 128.7.0esr (32 bit) on S.O. Windows 10 Home Update 22H2 (OS Build 19045.5487), 64-bit operating system, x64-based processor. I have a couple of mail accounts, one of mine and one of my wife. My problem is that for a few days now (about 5 or 6 days) on the InBox folder of my account, only mine, I have not been able to compact the folder. When I try to compact it, the response message is always the following: <The Inbox folder on "my_account_name@gmail.com" cannot be compacted because it is not possible to write to it. Verify that you have enough disk space and have write privileges, then try again> On my disk the available space is 121 Gb on C: where the program with the InBox folders resides and 266 Gb where the data stored in custom folders resides. The write privileges are always the same, never changed, of Administrator. I have already tried the path of "repairing the folder" and re-indexing the folder, but without success. Can someone suggest a remedy, please? Thanks Riccardo ITALIANO Da molti anni uso il client di posta Thunderbird attualmente in ver. 128.7.0esr (32 bit) su S.O. Windows 10 Home Agg. 22H2 (Build sistema operativo 19045.5487), Sistema operativo a 64 bit, processore basato su x64. Ho un paio di account di posta, uno mio e uno di mia moglie. Il mio problema è che da qualche giorno in qua (circa 5 o 6 giorni) sulla cartella InBox del mio account, solo del mio, non riesco ad eseguire la compattazione della cartella. Al tentativo di compattarla il messaggio di risposta è sempre il seguente: <La cartella Posta in arrivo su "nome_mio_account@gmail,com" non può essere compattata in quanto non è possibile scriverci. Verificare di avere spazio su disco sufficiente e avere privilegi di scrittura, quindi riprovare> Sul mio disco lo spazio disponibile è di 121 Gb su C: dove risiede il programma con le cartelle InBox e di 266 Gb dove risiedono i dati archiviati in cartelle personalizzate. I privilegi di scrittura sono sempre quelli, mai cambiati, di Amministratore. Ho già tentato la strada della "riparazione della cartella" e della re-indicizzazione della cartella, ma senza successo. Qualcuno può suggerirmi un rimedio, per favore? Grazie Riccardo

Can you tell me if it is possible to set up communication in Thunderbird “Chat” using a local network, for example, in an office?

Could you please give me some brief instructions on how to do this?

Hello, I would like to know how the retention policy effects sub-folders. Does the Retention Policy (RP) propagate down to sub-folders?

Example: I create a folder in my EM account, call it folder1. I go into the RP tab and un-check the use global settings and choose never delete EM's. I then create folder2 as a sub-folder of folder1 and create a RP, un-check use global settings and select delete EM's older than "x" days.

Will folder1's RP take president over folder2's RP and never delete EM's or will folder2's RP override folder1's RP and delete EM's older than "x" days according to folder2's RP?

My OS is Linux Mint 22.1 Cinnamon, Cinnamon Ver. 6.4.6 Thunderbird-Nebula 128.7, 64Bit for Linux Mint-001 - 1.0

Thank you, MA

"Nothing happens here" after the Microsoft OS install Thunderbird stopped working. I had no menu bar but it did download messages. I reinstalled Thunderbird and it installed Outlook then Thunderbird. I have a menu bar but none of the tasks is accessible. It downloads messages but I cannot open, delete or move them. I need to go to task manger to close the app. When I go there, there are multiple tasks for Thunderbird. Tried a shift start but I could not even see the inbox after deselecting addons. Just the menu bar and the rest is a blank page.

Tried a screen shot but this does not work.

I have two profiles in my Thunderbird account. I want to create desktop shortcut for each profile. That way I can use the shortcut to get my email. On on profile I just want it to go straight to that account without asking for a password. On the other one I want it to ask me for a password. Is that possible and if so how can I do that?

Thunderbird stopped working on my old Mac Mini (2014). I bought another used Mac Mini (2018), running on Sequoia 15.3, and hoped to install Thunderbird on it, but so far I can't. When I try to set it up, it says my account is recognized, but when I click done, I get the message "Unable to log in at server. Probably wrong configuration, username or password." I suspect it's the configuration. I tried my old Mozilla password, when that didn't work, I created a new one, but that didn't work for Thunderbird either.

My email comes from my ISP — AT&T — whose email service is powered by Yahoo. When Thunderbird stopped working on my old computer. I started using MyYahoo email (same email address), but I'd prefer going back to Thunderbird, which is much better for archiving and directing incoming email to folders I create.

Please help.

Hi, I have an issue that is very annoying. I recently upgraded from brother HLL5200 to HLL5210 printer. Since that upgrade, all emails printed via logmein/thunderbird/brother printer are printing in 1/4 of the normal size (tiny print in top left hand side of page). This applies to emails I try to print, as well as attachments. I have no other printer, so I cant test elsewhere. Thunderbird troubleshooting mode does not help. Brother studied it and said its not a printer issue. Logmein studied it and said its not a logmein issue. My tech support guy thinks it may be a driver incompatibility between logmein and thunderbird. Can anyone help? Please contact me at nathan@nrosencanada.com thanks!

Greetings, For some reason entire inbox contents are gone... repair folder does nothing, settings show nothing is to be deleted without approval. Logged into my email on a different computer so the inbox would load in from the server cloud... loaded the entire sent msgs box... and nothing for the inbox....

I definitely didnt delete anything... this is a work email... need my inbox back asap

-Will

I am locked out of my account because I get the message "Your computer must be restarted to complete a previous upgrade of Thunderbird. Do you want to reboot?" I then reboot and get the same message when I try accessing Thunderbird. I tried uninstalling but I get that same message. I installed the latest version anyways and it works until I close it and then try to reopen it and I get the same message. Any ideas?

I have two email accounts. One is about 2% of my email sending and one is 98% of my email sending. One of them is the default choice when I create a new message to send. Guess which one is the default?

How the absolute F do I get TB to re-order these so that I am not sending so many messages from the wrong address?

Do I need to set up a completely different profile for TB and only launch into that when I am going to send from the lesser-used account? What the heck do I have to do?

- ray

Hello, I am lost, which is why I am turning to this forum for help. I have a professional Gmail Workspace account (in this format: pierre.richard@aile.association.fr). I recently changed my laptop, and I can't log in on the new freshly installed thunderbird ( 128.7.0esr (64 bits) ). On my old computer, which ran on Windows 11 with the same settings, I had no issues, but since switching to the new one, it’s impossible. I put my settings automatically detected by Thunderbird in added images. The system fails every time because, supposedly, the password is incorrect. However, I am certain that I entered the correct password. Here’s what I’ve already tried to do: - I activated the IMAP access on my gmail settings - I tried whith my personal gmail account : It's working !

Does someone know what else I could try to solve this issue ?

Thanks for helping !

Hi

Long-term Thunderbird user and in the past couple of months Thunderbird on my PC on connecting to my mail server goes to a time out (about a minute?) before then downloading new messages. Connecting from my laptop is instant.

The PC - which is relatively new - performs well otherwise.

Checked settings on both and they are identical, save for the laptop.being 64-bit and the PC 32-bit versions.

Any ideas for me to try?

Many thanks

Rick

Bonjour, Quand on m'envoie une invitation par mail et que je l'accepte il est créé un rendez-vous dans le calendrier "Mon agenda" de thunderbird. Pour que je puisse voir ces invitation dans google agenda il faudrait que google soit synchronisé avec "Mon agenda" de thunderbird. Je n'arrive pas à le faire. Par avance Merci. Fabrice Jalinier

New Computer--4 days old Have downloaded Thunderbird (twice, the latest version from Moz website) Thunderbird crashes whenever I leave the computer long enough for it to go into sleep mode Crash reason: EXCEPTION_ACCESS_VIOLATION_READ Troubleshooting gives no answers Now running in Troubleshoot Mode having disabled add ons (none, I believe) Not much running on new computer yet--Avast, DuckDuckGo [I had a browser crash & needed to reload it on day 2 of machine's life (DuckDuck)...which might mean it is a machine issue rather than Thunderbird?...] Help! bp-4f000aa4-9396-4686-9338-49b190250203