Thunderbird Community Forum

I just installed Thunderbird 139.0.2 on Mac OS Ventura 13.7.6 and set up my Exchange account. When I get the messages I do get a list of the messages.BUT when I click on a message, the message does not come up in the message pane. When I double click on a message a new empty pane opens. I can't see my messages. What am I doing wrong?

Is there a way to hide all folders from Unified Folders except for the Inboxes? I have both, Unified Folders and All Folders visible in the sidebar. For drafts, sent, junk, trash, templates, etc. I prefer to use the respective folders under each email account shown All Folders. But I very much like the Unified Inbox. What I would like to achieve (see the little mock-up image I made):

• A Unified Inbox (expandable to show individual inboxes, as it is now).
• Then directly under that, I want the All Folders section to show.

From reading up on the Unified Folders I understand that they are just Saved Searches. So I thought of creating a new custom Saved Search and include all the Inboxes. But unfortunately that seems only possible as subfolders of specific accounts. So I tried and created a Saved Search with all inboxes and IMAP search on under Local Folders. But I can't move it to the top of the list. And it also is not expandable to show individual inboxes as under Unified Folders. Any ideas if something like on the image below is possible to achieve?

I have several email accounts. One of these has a calendar linked to Google. I use this for calendar invitations from any of my accounts. However, I need to be able to send calendar invitations from the non-linked account like you can in Outlook. There, each time you add contacts to an invitation, you get an option to send From: Does Thunderbird have this capability? BTW I am not talking about setting default account. I need to be able to select when I create an invitation.

I open Mozilla Tbird and there are no new messages since the 16th. today is the 22nd. I tied to test it by sending myself a message and got a message that the SMTP serverf had "timed out!".

I have two issues that are related to a buggy interaction between Thunderbird and Microsoft's email server.

Issue (1) When I send an email with my Outlook email address (from the Android app or from outlook.live.com, but not Thunderbird), my email address shows up as a jumbled mess in the sent folder on Thunderbird.

It appears to the effect of

IMCEAEX-_O=FIRST+20ORGANIZATION_OU=EXCHANGE+20ADMINISTRATIVE+20GROUP+XXXXXXXXXXXXXXXXX+29_CN=RECIPIENTS_CN=XXXXXXXXXXXXXXXX@sct-XX-XX-XXXX-X-msonline-outlook-6f06c.templateTenant

(I have masked some potentially sensitive information).

In the sent folder on my Outlook Android app, my email address looks normal. It also looks fine on a browser in outlook.live.com. However, it's in the sent folder on Thunderbird that my email address is a mess.

Issue (2) When my Outlook email address is involved, the sending and receiving email addresses in the "correspondent" field are swapped in Thunderbird.

There are a couple situations where this swap happens:

1. Sending an email with my Outlook email account (either through the Android app or outlook.live.com, but not Thunderbird). In my Outlook sent folder on Thunderbird, the "correspondent" field shows my jumbled email address and not the receiving address, such as bob@gmail.com. Likewise, In the inbox of the receiving email account (such as bob@gmail.com) on Thunderbird, the "correspondent" field shows bob@gmail.com and not my Outlook email address.
2. Sending an email with any other account in Thunderbird to my Outlook email address. In my Outlook inbox on Thunderbird, the "correspondent" field shows my Outlook email address (this time unjumbled) and not the sending email address. However, in the sent folder of the sending email account in Thunderbird, the "correspondent" field shows up correctly (i.e., my Outlook email address).

These two issues are perplexing and probably related. Thank you for any help!

I can't send out e-mails. Our e-mail is with time warner cable roadrunner through Spectrum. I spoke with a technician from Spectrum. He told me to ask you how to change my password. Please let me know how to change my password

I can only open my emails by right clicking it and opening in new window. Also keeps asking for password every time I go on Thunderbird. Have tried solutions on the help pages and online for both problems but not much use. Some things on account settings and security are not there to select. Is it correct that if I uninstall Thunderbird and then reinstall it the same problems will be present?

I have searched without luck.

Either every thread I can find is about a slightly different version of the question, or none of the answers have worked.

I use Outlook Express 6. I'd like to move over to Thunderbird.

I have several GB of dbx files that I would like to import/transfer/convert and be able to access in Thunderbird.

I tried to use the import tool in thunderbird, but choosing "Import from Outlook" gives me the error: "There is no email program associated to perform the requested action. Please install an email program or, if one is already installed, create an association in the Default Programs control panel." I don't see how this is relevant. Regardless, I have now selected outlook express as the default email action, but get the same error.

I have also tried the "Import from file" option, but the only options are "backed up profile", "calendars", "address books". It would seem to me that it would be common for people to move from Outlook Express to Thunderbird, so it seems bizarre to me that there isn't an option to import DBX files. I've opened DBX files in notepad before, I know they're just text, importing them should be a no-brainer. Do I have to write my own conversion program?

I have a couple of hundred filters and one of them occasionally kicks in and unexpectedly moves certain messages to a new folder but I can't figure out which filter it is. Rather than me going through every filter manually, can't Thunderbird tell me which filter affected a given message? I'd like to be able to right-click a message and be shown the exact filter(s) which affected it.

15.18.0 how to export to mobile from settings in the desktop thunderbird so i can use my android phone--if it will help, on my desktop there is no Export to mobile in settings!!!!!!!

Will Thunderbird Release make it any easier to migrate Thunderbird from Win10 to Linux (Ubuntu or Mint)... With 200 million PCs becoming obsolete in a few months, I would think Mozilla would have noted that many of us are going to migrate to Linux but moving Thunderbird has been a nightmare (still unsuccessful nightmare). I've followed all the directives and none seem to work... I've been using TBird since it started and have a LOT of emails I'd prefer not to lose so if I could just get my Windows profile to work on Linux it would be great... I know you're busy, but we are facing an Armageddon of sorts out here... Help! Thanks a million cheers pj

Updated from 138.xx to 139.02 today.

Archiving from either of my two feed (RSS) accounts doesn't work right. I click archive button, instead copies to the archive folder of first email account in list.

Used troubleshooting mode to disable addons, still happens. Saw nothing in changelog to explain this.

A bug?

Since 5.18.2025 I get a "no message found" in my sent folders and other folders. "Find" will still find the messages and they can be opened, but I can't get the email folders to display. I know they are still there. Version 128.10.2esr. How can I get them to display in the folders?

Can I use Thunderbird to build an incremental local backup/archive of all messages transiting (incoming/outgoing) a webmail account ?

Any idea how to achieve this ?

My problem is:

• A POP3 account will miss all folders except the Inbox. (It's a pity that POP4 has not gained traction yet.)
• An IMAP account creates a mirror, not a backup. Remote deletions in the webmail account must not delete messages from my backup and vice versa.

detailed requirements:

• one-way sync only, since a local backup/archive must be built, not a mirror (two-way synchronization):
• Remote deletions must not cause local deletions (otherwise it would be a mirror, not an archive/backup).
• Local move/delete operations must not be reflected back to the mail server.
• Read‐only access to the mail server: no moves, deletes or flags remotely.
• All messages in all folders must be included in the backup: Inbox, Sent, custom folders, etc. Since POP3 can only back up the Inbox, I will probably have to settle for IMAP to include all folders.
• No duplicates: Messages must not be stored locally more than once.
• Messages must be stored as full offline copies locally (not just headers).