Thunderbird Community Forum

I asked for help a few weeks ago, but all the suggestions failed to help. I still get the "Unable to connect' message as soon as I open up the Thunderbird mail app. I have tried to delete and reinstall my outlook email accounts, but no luck. It seems the problem is with Thunderbird inability to make the connection to any of my email accounts? On other platforms they work fine??? I don't know if Thunderbird updates are the problem. I even tried to delete and re-install Thunderbird, but nothing changed. I am about to abandon Thunderbird completely, unless someone knows how to get me connected to my outlook email! Thanks

I had TB on my desktop for years and finally got it also synced to my phone. Then with a failure with Windows 11 had to wipe clean the desktop and start over. Cannot reinstall TB. I obviously have the correct e-mail and password as I was able to log into Mozilla and submit this question. I believe it is a problem with my user name and what is on my phone setup does not work with my desktop reinstallation.

I have 2 accounts one is thru Outlook.com and one is from my cable provider. When a message comes in from my cable provider if the subject meets one of the filter entries it should mov it to the folder in Outlook via the account I have setup in thunderbird. Sometimes this takes place and it worked like it was supposed to and others it doesn't I find all of the message that should have been forwarded still in the inox of the other account. When I look at the filter log it shows that the move was completed. Its kind of funny because the folder in theoutlook account turns blue like it is holding a new message but when you click on it the message is not there.

Thanks Rick

This might sound like a daft question but my excuse is that I didn't set up TB on my PC!

How can I find out from which of my two email providers that I use is feeding my messages to TB as the client? Presumably, incoming and outgoing servers would have to be added at set-up? Is this true for Gmail as well?

Thanks, in advance.

I have filled in an un-correct password a number of times due to incorrect language setting of my keyboard. Then the popup window for this disappeared, and I cannot find a place to enter password. What can I do? It is the password for outgoing email.

i want to add the multiple addresses in a special address book to the distribution of an email

how do i do that?

(i tried putting in the name of the address book... that didn't work)

thanks

Hi - I can't seem to delete from my Yahoo Mail via Thunderbird.

With Yahoo's new mailbox limits I wanted to clean up my Yahoo mail box and Yahoo obviously does not provide any decent tools to support search and delete.

I downloaded Thunderbird and despite several deletion attempts my Yahoo mailbox still shows 160,000 emails whilst my Thunderbird client only 9,000 - so when I delete it is not syncing.

Most emails are deleted from Thunderbird however some are now reappearing (in Thunderbird). No deletions from Thunderbird are reachign my Yahoo mail inbox, however I can send emails from Thunderbird and see the sent and received email in Yahoo and I can add folders in Thunderbird and see those folders in Yahoo.

I tried several things

- immeadiate delete in Thunderbird - moving the emails to a folder in Thunderbird and then deleting from that and then deleting the the folder - I check this article https://support.mozilla.org/en-US/kb/thunderbird-and-yahoo and everything appears correct

I've had to pay for extra storage to get the code to make this post.

Mike

Earlier this week I replaced my router and modem with Spectrum's latest equipment offering higher speeds and a back up battery. Sometimes the outgoing emails come back unsent with the same message as others I see have noted. Error occurred while sending and I am using the same outgoing - mail.twc.com, for the outgoing server. I found that if I try to resend 2 or 3 more times the email does finally get sent. And yes my incoming emails come through without an issue. Also, for 2-3 days after making the equipment switch, when Thunderbird would check for emails and there were none to download, I would receive a message to check settings and that it was unable to connect. However by day 3 and 4 after the new installation I no longer receive that extra pop-up message that only started occurring after the equipment change. Any thoughts? Or is it Spectrum? Terri

Hi,

I have been using Thunderbird as my preferred email client since around 2004 on Linux, macOS and Windows.

I am current running Thunderbird 150.0.2 64-bit on macOS Tahoe 26.5 ( Intel ).

When I attempt to create a new 'Folder' or 'Sub Folder' on either an iMAP account or, more importantly, my 'Local Folder' the displayed dialogue box is sized incorrectly and I am unable to complete the action.

Specifically I can type into the 'Name' text box and see the 'Create as a subfolder of" drop down dialogue but the two buttons below are barely visible and I cannot select either with my mouse. Nor can I resize the dialogue box itself [ make larger ] to enable to be select either button.

I can use the <TAB> key to cycle thorough the various items and the <RETURN> key to select an option.

I have attached a sample image of the issue.

Thanks.

I had to reinstall windows 11 on my laptop so I also had to reinstall Thunderbird, but the latter will not accept my email & password (same as on my desktop). (I do not use hotmail or outlook, just Thunderbird.) Is there something I'm missing?

I just replaced my WiFi router and was able to get 5 messages after new network set up, but now it can't connect to outgoing or incoming mail server.. I double checked all my setting with Spectrum and all looks good, but won't connect.

With help from Chatgpt I have tried all possible combinations of server settings, but even if everything seems OK it ends with the message that it is not approved. Chatgpt thinks that it the problem is OAuth not working, maybe because the mail addresses are too old, they are @dbmail.com, and webmail says that the server is outlook.live.com.

Hi,

TB recently prints unwanted text/information, this also happens while forwarding certain e-mails. As shown in the attachment TB wants to print seven pages although the original mail has only one.

What can we do?

Thank you in advance.

Regards

Jens Hollenberg

Trying to setup Thunderbird for wife’s new laptop… Her 4 separate email accounts with auto setup for the IMAP server info without issues. One account however will not – VERY frustrating as this works fine on her old laptop. Thunderbird setup now appears to have an extra (4th) field required when setting up the account: Usually, its just name, email address and password. I see there’s now an extra box titled ‘Your Login’ being required for auto login. I have no idea what this field should be set to. Also, when I attempt to do a manual setup for the account, the port numbers and server names shown on the internet are completely different to those used on auto, and still get rejected. Doesn’t help that MS trying (and succeeding) to confuse us with all this “Outlook vs Outlook Classic vs Outlook.com”. My wife is unable to continue her work until I get this sorted:-( PLEEEAAASE can someone help me setup this xxxxxxx@outlook.com email account in Thunderbird as an IMAP account?

Just moved to a new computer and am having trouble importing my previuos TBird calendar. From my prior computer backup (created with Macrium Reflect) I have tried moving the local.sqlite backup file to the calendar-data folder in my new TBird profile. However none of my prior calendar events have loaded into my new calendar. Is there another process or file/files I should be using? Thanks in advance. Rob W.

Hi, I've been using Thunderbird latest version for a few days. Too much I have a problem that is bothering me. I have 20 accounts and if I choose Unified Folders, on the six of Tunderbird I see only a part of the Accounts and precisely 14. To solve my problem I also used the "Unified Folder Debugging" add-on but it didn't solve the problem. Why do I have this problem? I would like to use Unified Folders but I can't do it because I don't have any Accounts. Thanks for some info.

I have remote content blocked as a default. If I choose to view remote content **for an individual message**, there seems to be no way to reblock it, because the yellow bar with "options" disappears after you allow the remote content for that message. (Whoopsy! Changed my mind! Let's say I don't want the remote content to transmit that I opened the message a second time when I do so.)

Mail Content > Exceptions does not help in this case, since I allowed the remote content from a specific message, rather than allowing a wider permission, such as allowing remote content from a particular email address or website. Copying the message link into Mail Content > Exceptions (as suggested in an old post) doesn't work, either.

So it seems I am now stuck having remote content active each time I need to open that message?

Windows 11 Thunderbird = current at the time of this writing. (150.0.2 64bit)

I want to use thunderbird on a Windows 11 laptop. Tell me how to connect Thunderbird to send and receive emails from email account, jds@sefcik.net, hosted at smartmail.buz.net.