Thunderbird Community Forum

Avoid Scams, How do I know if it is a SCAM??? Got a new phone and change my Gmail account PW. Now Thunderbird will not work. Tried everything Very long time user of TB. Never had PW or Account???. Someone please help! Got a call from Maryland and said $100 to fix it maybe? CHECK images. Get this about 400 times. Just poor programming I Guess? Pops up at random, everywhere. 'HELP' May need to uninstall and reinstall???

For a couple of months now I have not been able to keep the email client logged into my email account. Every so often I have needed to re-enter my email password in download my emails. However, this does not happen with my email on my Apple iphone, it functions normally. Last year, I added a laptop email using Thunderbird and it also is now having this issue starting about the same time as my desktop. I did not have any issues with my email until several weeks ago and it happens on both computers. I asked here what to check, and followed the instructions given here, still no change. In fact, on my desktop, it no longer will download any emails, no matter how many times I enter my password.

I use the desktop for my regular email use, with the laptop used for when I travel. The iPhone is mostly as notification of emails so I can answer on my desktop.

Let me repeat, everything has worked well and without issues until a few weeks ago. I made no changes in my settings prior to that, no changes to my internet provider, no other changes than normal software updates to Thunderbird.

Thank you for your past guidance and for future help.

Hi every one, hope someone can help me.

I have a special mail account: contact@c-serp.fr

The incoming server is managed by my Synology NAS server (MailPlus server), the identifiers are Incoming server : - protocol: imap - hostname: c-serp.fr - Port: 993 - Connection security: SSL - authentication method: normal password - username: contact@c-serp.fr - Pwd: -------------------

Outgoing server : - protocol: smtp - host name: smtp-relay.brevo.com - Port: 587 - Connection security: STARTSSL - authentication method: normal password - username: XXXXXXXXXXXXXXXX@smtp-brevo.com - Pwd: --------------------

All these settings work perfectly on outlook 2021. But on Thunderbird, nothing works.

Why is this? Any suggestions are welcome

Ucan.

Translated with DeepL.com (free version)I have an email account

Sort of continuing from https://support.mozilla.org/en-US/questions/1423702

Now trying 139.0.2 on a old laptop the subfolders are not mixed in the root anymore, but when opening TB, the subfolders are only partially listed. The listing changes every time.

TB then creates/downloads the missing ones/the subfolder structure but then leaves them all displayed as open/uncollapsed, which is a massive folder tree to navigate down. Takes ages and is a total pita.

We could even live with being able to collapse all the folders in one action, but there is no command for that.

I read elsewhere it may be a problem with OAuth so changed to app password, no difference.

Maybe it's the very large quantity of subfolders...

I note that the profile folder is the same size when TB is opened or closed....indicates that TB has the folders downloaded but needs to sync to display them?? No idea really.

But, we've been avoiding updating for a year and a half, need a solution or another client.

Thanks for any help.

The email system was working perfect;y for my 2 Comcast.net email accounts. I needed to change one of the passwords. Now for this account, all I get is the message "Login to Server Imap.Comcast.Net with username [my email address] Failed".

Sometimes, when I enter the password, Thunderbird accepts it and loads any new emails...but within a few seconds, I get the failure message again.

I have rebooted my Dell desktop several times with no luck. I have also discussed this with Comcast support who tell me that the Thunderbird system needs to be optimized...whatever that is.

Any assistance would be appreciated.

I love Thunderbird, I think it is an excellent product all round, but one thing that really, really niggles me is that it continually marks certain senders as junk.

I receive Emails from these senders all the time, and often miss Emails because Thunderbird has marked them as junk, and moved them to the Junk folder, which means I don't see them on my mobile devices (IMAP).

I've marked this sender as "Not Junk" at least a thousand times. Each time it accepts my tag, and moves the Email back to the Inbox. However, that doesn't last, as the next Email, or the one after, or the one after that, ends up in Junk again.

I've seen a few posts that protest - this is not Thunderbird's fault, it's your Email provider, but I've already crossed that one off the list as I have white listed the entire domain at the Email provider. So nothing is getting flagged from the Email provider, to hint that it might be junk.

I'm always on the latest version of Thunderbird, and I have adaptive junk filter logging enabled, but it is completely empty of any logs. I also have "Do not automatically mark mail as junk if the sender is in "collected addresses" & "personal address book". I have a number of entries from this domain in the personal address book, as well as *.@domain-name.com, though I'm not sure if that format is correct to capture the entire domain.

Any help on this matter, gratefully received.

M

I can get to the "stored passwords" box, but the email I need to change the password for isn't listed there. I have tried to send and receive messages but nothing makes a "enter your password" box pop up. All I get when it tries to retrieve messages from Gmail is a box to give my email, (just that, not a password) and then an error message that it won't work and there is no more information. I'm using Linux. I've had both this particular email address (as well as others) and Thunderbird for years, perhaps two decades, and I can't figure out what to do now. I was going to change all my email passwords for security reasons, but there's no way I can do that until I can get Thunderbird working with POP access again. Thank you.

I sent an email to myself and got: Sending of the message failed. An error occurred while sending mail. The mail server responded: RCPT TO:<[email removed]@bell.net> User unknown. Please check the message recipient "[email removed]@bell.net" and try again.

How can I fix this?

I am a long-time user of Thunderbird and have relied on the calendar application extensively. I recently had to purchase a new computer and had to install updated software for everything including Thunderbird. The calendar is giving me fits... When the computer is turned off, I lose all records of previous meetings as well as all scheduled meetings in the future (as well as any scheduled recurring meetings) along with the links to the online meetings. I assume that I have a problem in my settings but I don't know where to begin... I have looked for other similar problems on line and most seem to be associated with sync-ing with other calendar applications - but I don' use other calendar applications and don't sync with any other applications.

Any help would be greatly appreciated.

Tried all suggestions on re connecting thunderbird to gmail with no success. The new authorisation used by google is not working. I have thunderbird installed on Linux mint. Since i cannot use thunderbird i have moved to Evolution email client which has no problem at all connecting to gmail.

My gmail account has two Sent folders.

1) A folder Sent in TB. Its location in properties is (host)@imap.gmail.com/Sent. But its contents correspond to the gmail account's label [imap]/Sent.

2) Another folder Sent Mail in TB. Its location in properties is (host)@imap.gmail.com/[Gmail]/Sent Mail. But its contents correspond to the gmail account's System label Sent.

So gmail's sent mail appears in #2 - TB's Sent Mail folder - and TB's filters that run after sending mail don't run on it.

How can I straighten this out? Just swap the locations in the two folders' properties? That will make them incorrect but maybe make it sync correctly.