Firefox Community Forum

Recover data from previous version of fire fox and help with the new version

I can be reached at [edited phone# and emails from public community support forum] or [edited] or [edited] I have used both emails in the past. In general I have not had a very good experience with this new version!! Can someone please help me!

Thanks James Webb

I've used Firefox for 20 years through the various iterations of Windows, and have been using it trouble free on Windows 11 since November 2024. Two days ago, however, When I tried to open the Guardian site (www.theguardian.com) it would open very slowly and not load and of the pictures. This gradually got worse, the site taking for ever to open at all, and always with the little dot in the tab at the top left going from side to side showing it was still loading. I have tried everything I can think of. Opened in troubleshoot mode, changed DNS settings, uninstalled and reinstalled Firefox twice (one time to see if it would work normally if I didn't actually sign in to my account). All to no avail. In fact now things are worse, in that the GOV.Uk website is now giving me similar problems - and a few other sites have become slightly slow and reluctant to open as well. My internet connection seems fine, and all these sites open without any trouble on Microsoft Edge. I am NOT very good at tech, and I am now tearing my heair out as to what I can try next.

Any help wopuld be gratefully received!

Jim Luetchford

Hello Team

The .NET 9 BLAZOR web applications are a bit clunky on Firefox. The Firefox browser always gives Rejoining server and this is not happening on Chrome and Edge browsers. Can you help here to resolve this?

Thank you CK

Hi, Since three or four months, whenever I log into Outlook live, either on Mac or Windows PC, I get a security warning saying that the information will not be secure (Please see attachment.) When I log into the same account, from Edge for example, I do not get the warning popup. I really enjoy using Firefox and would love to continue but this case is worrying me a bit. Any idea to help? Thank you very much, Mathieu B.

Every few Google searches, I get an unsual traffic message with a captcha to prove I'm human. This only happens with Google searches and I don't have the same issue on Chrome or Safari (I'm on a Mac). This only began about two months ago.

It's driving me nuts. I love so many things about Firefox, but this has been going on for months, and I'm about to give up. I found some "solutions" about privacy settings, but none of them have worked so far. I have changed IpV6 settings, privacy settings in about:config, and proxy settings in Firefox. Nothing has stopped it.

This only happens when I search on Google. It seems clear to me that Google and Firefox are not playing well together.

Is anybody else still experiencing this? Has anyone found a solution other than what I've noted above?

I have had Firefox using autofill for credit card payments for years--just replace my iMac with a new Mac Mini, and the credit card info still pops up when I am making a payment, but it will not autofill.

"Error code: SSL_ERROR_RX_RECORD_TOO_LONG"

   This message shows when a spam quarantine program updates in my Thunderbird mail (3 times daily)  Where do I adjust the record length to allow viewing ?

Windows 11 on laptop

I have noticed for quite a long time (>1 year) that even though I have this setting correctly enabled to delete cookies and cache when closing the browser, when I reopen the browser, even after a computer restart, the data is still there. I have to manually direct the browser to delete these items for it to ever get rid of them.

I have spent countless hours looking at the same settings, all correctly enabled, yet this feature just will not work. I am fully current with the latest updates for the browser and computer. I have checked, and double checked to make sure I don't have anything listed in the 'exceptions' list. It is, and always has been empty. Using Win11 Pro desktop, current version of FF is 146.0.1 (64-bit) as I write this.

Seriously, what is going on? I even switched to another browser for a while and that browser's settings worked just fine and deleted all cookies and cache when closing.

Well being an OAP I needed new laptop. Always used Firefox browser but finding it difficult to get restarted. Had to opt out of window s to even download. Apparently I can transmit(?) my existing passwords etc from one laptop to another is this correct? Only basic computer knowledge but trying hard !! Karen x

I'm just wondering when developers will get their heads out of their butts, and provide a "one-way sync" for firefox. I'm so fricking annoyed at the sync changing around my setups with bookmarks, passwords, etc when I sync between my primary computer and others that I don't use as often. Is this concept just to difficult too comprehend?

Hi, I have over a hundred tabs that persist in reloading automatically even after I closed (deleted?) them one-by-one. My pc is low on memory, and this situation (the automatic reloading of my many unwanted tabs) is not helping matters any! I have already bookmarked most of them, and do not need them hanging around in my tabs window. How can I get rid of my unwanted tabs? I have already tried to clear all cookies and everything else I can clear, and that did not seem to help either. Anyone, please advise. Thanks.

Bookmarks keep changing to globe ocon and nothing happens when I cilck on them. I have tried suggested solutions but without success. Can I get technician to access my laptop and sort out like with other Apps support etc?

How do I delete Government Gateway user ID number stored in my computer. When i go on the website and enter the first digit, several numbers appear starting with that digit. I would like only one number to appear.

Hi I use VoiceOver on my Mac to type quickly and it is integral for my day-to-day tasks. However, I encounter an issue when using certain commands to make selections and subsequent corrections to things I type in a text field.

A brief explanation of VoiceOver I am having issue with I speak "select previous word/sentence/paragraph" etc. (anything that isn't x letters) the command is not executed properly.

To be completely honest the commands are unpredicatble and more often than not select commands do not work.

So if I am searching something on google and VoiceOver mistypes or mishears something I need to manually go back and correct it, this is a big accesibility issue and it's a shame because I love firefox, however this is a major accesibility issue for me.

Is there a way to set a default webcam so website gets access to the not-first-camera by default?

Firefox will ask me if I want to allow a website to access my webcam - I do want the website to access my webcam. But when I choose the correct camera (3rd on the drop-down) and click allow, it just prompts me repeatedly (usually 2-3 times per session, every time I visit the page) if I want to use the camera & have to repeatedly select the 3rd camera on the list. If I check the box to "always allow" then firefox defaults to the first camera on the list, which is a view of my desktop, not actually my webcam (because that's what the first camera in the list is used for - displaying my desktop).

What I want is to set a specific camera to always be allowed on a website, but NEVER let the website have access to the other 4 cameras in the drop-down list. I'd even be okay permanently disabling those 4 cameras from Firefox because I only use them with other applications. I only want firefox to ever use the 3rd camera in the list exclusively, but there doesn't seem to be a way to do that.

The Safari browser on my iPad has a handy feature where you can get it to make a list of all tabs in an open window. I've already searched through the help pages but I don't see this particular thing discussed. I absolutely love feature and hope that Firefox offers it. Or is it only available on a third party extension?

I'm using the latest version of Firefox. Thanks in advance for any help provided.