Firefox Community Forum

Recover data from previous version of fire fox and help with the new version

I can be reached at [edited phone# and emails from public community support forum] or [edited] or [edited] I have used both emails in the past. In general I have not had a very good experience with this new version!! Can someone please help me!

Thanks James Webb

I've used Firefox for 20 years through the various iterations of Windows, and have been using it trouble free on Windows 11 since November 2024. Two days ago, however, When I tried to open the Guardian site (www.theguardian.com) it would open very slowly and not load and of the pictures. This gradually got worse, the site taking for ever to open at all, and always with the little dot in the tab at the top left going from side to side showing it was still loading. I have tried everything I can think of. Opened in troubleshoot mode, changed DNS settings, uninstalled and reinstalled Firefox twice (one time to see if it would work normally if I didn't actually sign in to my account). All to no avail. In fact now things are worse, in that the GOV.Uk website is now giving me similar problems - and a few other sites have become slightly slow and reluctant to open as well. My internet connection seems fine, and all these sites open without any trouble on Microsoft Edge. I am NOT very good at tech, and I am now tearing my heair out as to what I can try next.

Any help wopuld be gratefully received!

Jim Luetchford

Hello Team

The .NET 9 BLAZOR web applications are a bit clunky on Firefox. The Firefox browser always gives Rejoining server and this is not happening on Chrome and Edge browsers. Can you help here to resolve this?

Thank you CK

Hi, Since three or four months, whenever I log into Outlook live, either on Mac or Windows PC, I get a security warning saying that the information will not be secure (Please see attachment.) When I log into the same account, from Edge for example, I do not get the warning popup. I really enjoy using Firefox and would love to continue but this case is worrying me a bit. Any idea to help? Thank you very much, Mathieu B.

Trying to download 3.3 GB file. Around 500-600 MB download then fails and displays either, "pause" (permanent) or "failed - cachefly.net". Have tried several times over several days w/o success.

Every few Google searches, I get an unsual traffic message with a captcha to prove I'm human. This only happens with Google searches and I don't have the same issue on Chrome or Safari (I'm on a Mac). This only began about two months ago.

It's driving me nuts. I love so many things about Firefox, but this has been going on for months, and I'm about to give up. I found some "solutions" about privacy settings, but none of them have worked so far. I have changed IpV6 settings, privacy settings in about:config, and proxy settings in Firefox. Nothing has stopped it.

This only happens when I search on Google. It seems clear to me that Google and Firefox are not playing well together.

Is anybody else still experiencing this? Has anyone found a solution other than what I've noted above?

Tried to sign in two days ago and my formerly used password was rejected. Entered new password. Today, two days later the new password was rejected! What is the problem? How to fix it? I am really weary of not being able to contact a technical support person! If someone responds to this I don't know if I will be able to respond.

I have had Firefox using autofill for credit card payments for years--just replace my iMac with a new Mac Mini, and the credit card info still pops up when I am making a payment, but it will not autofill.

"Error code: SSL_ERROR_RX_RECORD_TOO_LONG"

   This message shows when a spam quarantine program updates in my Thunderbird mail (3 times daily)  Where do I adjust the record length to allow viewing ?

Windows 11 on laptop

I have noticed for quite a long time (>1 year) that even though I have this setting correctly enabled to delete cookies and cache when closing the browser, when I reopen the browser, even after a computer restart, the data is still there. I have to manually direct the browser to delete these items for it to ever get rid of them.

I have spent countless hours looking at the same settings, all correctly enabled, yet this feature just will not work. I am fully current with the latest updates for the browser and computer. I have checked, and double checked to make sure I don't have anything listed in the 'exceptions' list. It is, and always has been empty. Using Win11 Pro desktop, current version of FF is 146.0.1 (64-bit) as I write this.

Seriously, what is going on? I even switched to another browser for a while and that browser's settings worked just fine and deleted all cookies and cache when closing.

Well being an OAP I needed new laptop. Always used Firefox browser but finding it difficult to get restarted. Had to opt out of window s to even download. Apparently I can transmit(?) my existing passwords etc from one laptop to another is this correct? Only basic computer knowledge but trying hard !! Karen x

I'm just wondering when developers will get their heads out of their butts, and provide a "one-way sync" for firefox. I'm so fricking annoyed at the sync changing around my setups with bookmarks, passwords, etc when I sync between my primary computer and others that I don't use as often. Is this concept just to difficult too comprehend?