Firefox Community Forum

When having restarted my computer and Firefox Nightly after a sudden power outage, all my tabs were gone. I need to restore them.

I went into the profile folder, but there was no session store file. Inside the backup sub folder i saw two large files, "previous.jsonlz4" and "restore.jsonlz4", and made a copy of both and placed them inside a new sub folder that I made, inside that profile folder.

An expert from the "Tech Support Guy" website ("Nader") told me, to open "about:support" and there to use the "Refresh" feature. I did this, but no tabs were restored. So I went into the profile folder again, just to see that it had disappeared and been replaced by a new profile folder! And therefore my two copies of the PREVIOS and RESTORE json files were gone, too, as they were inside a sub folder within that disappeared profile folder!

Now I need to know, URGENTLY, how to restore that folder and the files and sub folders within that profile folder. Thanks!

So I had to reset my pc, and i didnt think to export my password and bookmarks since I'm logged in and sync is on. Now its only syncing to what I had 5 years ago rather than just earlier today. Can't seem to figure out how to fix it.

Hello I need to solve the following problem: My daughter can no longer access her Windows 11 PC -> profile issue. Can I save C:\...\profiles for her Firefox bookmarks, reset Windows, install FF, and copy back the profiles folder. Or import the bookmarks from profiles into the new FF?

Hello. I have used Firefox for a while, and i recently made a mistake and added a whole load of bookmarks. I have removed these bookmarks, and while on the page I'm able to re-bookmark it, and remove it once more. However, they still show up as "suggestions" in the url-bar while typing something close to the websites name. I've cleared my whole search history as well. These do not show up while logged out of my firefox account. They also show up on several different(logged in) devices. What can i do?

Hey

I have searched these forums for a solution, but to no avail, so I am now asking for help.

I do not know what upgrade it was for Firefox, but it was the very first one that switched Bookmarks to this new system on the Sidebar access panel system. Can someone tell me or help me with what number that was, and when that disaster happened to me? I lost a lot of critical bookmarks and have been trying since then myself to restore what was lost. I know I should have backed up, but who knew this was going to happen? Almost none of my bookmarks migrated over. I know it's been a while, but if anyone can help, please drop me a line.

Randy

Frequently, when I open Mozilla after the computer shuts down for the night, all of my tabs are gone, including my pinned tabs, which I would really like to be there. How do I fix this?

I have most passwords stored in Firefox, and sync them between computers and my phone, and it works great. Recently I decided to move a certain few passwords elsewhere, and deleted them from Firefox on one computer. Days later, they still appear on most if not all of my other devices, even though sync doesn't report any errors. This is a bigger problem than it might appear at first glance: since I might have updated a password on another computer I can't choose just one that has the correct data and reinitialize syncing there.

My Mac shut down unexpectedly. Upon rebooting the newest version of Firefox - 138.0.1 was installed. All of my bookmarks have disappeared. I tried to restore from a backup but when I hit restore in the manage bookmarks window it says "choose file" but it lists no files to choose from. I found multiple backup files by accessing my Firefox profile via finder. However when I try to open them with Firefox it displays a blank page and nothing in the bookmarks tab. Is it possible that the bookmark files have also been deleted from the backups as well? If not, how do I transfer these files to the active bookmark tab in the menu bar other than using the restore function which offers no files to choose from?

I have lost all my Firefox bookmarks, apparently because I inadvertently updated to a new version of Firefox. Of course, the online directions instruct me to click on links that do not come up when I follow the directions to access them. How do I get back my old Firefox bookmarks. Thanks for your help. Joe C

I keep getting a message saying can't sync. I also got an email saying my account is about to be deleted for non-use you mush sign in to save your account. Firefox is already signed in to i took that as a scam and deleted the email. but when i click on manage my account within Firefox it loads a page that says:

"Session Expired Sorry, something went wrong. Please sign out from the browser menu and try again."

Is this also a scam? I do not trust much of anything on the internet anymore, it seems that everything is a scam these days.

Also how do i change my primary email address? My current email address has been getting attacked a lot lately.

Thank You.

I have moved to a new laptop and followed the advice in how to back up and restore to transfer history and bookmarks. However only a small part of the history and bookmarks have come across