Firefox Community Forum

I have used Firefox since version 1.5 and have loved it and the community since. However, since finally scrapping Windows and switching completely to linux, Firefox has been frequently troublesome with random crashes. The crashes occur on any website I may be on and for seemingly no reason. It happens when I'm in the middle of browsing a page, just opened a new tab, or even when Firefox is simply open and I'm active on another open application.

Environment is as follows:

OS: Zorin OS 18 (Latest patches) (Based on Ubuntu) Mobo: Asus Crosshair VI Hero (Latest available BIOS) CPU: Ryzen 9 5900XT GPU: EVGA GeForce RTX 3080 XC Gaming (10GB) Ram: 8GBx4 G.Skill TridentZ RGB DDR4 (3200) Sys Drive: Samsung 970Evo M.2 Nvme 500GB

Firefox is installed via Flatpack through the built in app store in Zorin OS.

The crashes will sometimes be constant as well. Such as when it crashes, crash reporter comes up, then I click "Restart Firefox" and the second I see the window, it crashes again. This has been a constant problem though at random times ever since I switched back to Linux about 5 months ago.

Any help would be greatly appreciated. I don't want to have to change my primary browser from one that I am generally so happy with, and is also the browser that I recommend to everyone.

When I try to manually delete all my browsing history from the browsing history icon, firefox locks up and nothing happens until I click my mouse button and I get the message box stating that Firefox is not responding and it gives me two choices, close the program or wait for firefox to respond-

Immediately after I downloaded the latest update 153.0.1 for Firefox on the Mac, I noticed an issue with the Clear Recent History request. Whenever I select Clear Recent History (under History in the top bar menu), the popup box that opens always shows it is "calculating" the data, even if I only visited one website and closed it (or left it open). If the Clear button is active, I will click it and the box closes, but I never know if the history was cleared.

However, many times, the Clear button is grayed out while the "calculating" is in progress, and it freezes up the popup box. I cannot close it or click on any other part of the screen. It appears to freeze (crash) Firefox. My only option then is to quit Firefox and reopen it. When I do, the popup box is gone. But I still have no confirmation that the history has been deleted. But after visiting one or more websites that I want cleared of history (news sites, etc) the issue reappears again as soon as I select Clear Recent History.

I have a whitelist of many sites that I allow to store cookies and site data. But for all other sites, I routinely clear my history when I am done viewing them. This issue has never happened before, so I'm wondering if it is a bug in the latest 153.0.1 update. Before I downloaded the latest Firefox update, I checked to make sure it was compatible with my current version of Ventura 13.7.8 on a MBP 2022. And the clear history issue never appeared when I was on Firefox 152.0.6.

Attached is a screenshot of what the Clear Recent History popup looks like when "calculating"...

Hello all, I have FF 152.0.6 in use on Fedora 43 xfce Qubes OS VMs. The only issue I have encountered is when I try to load the web UI for Proxmox Datacenter Manager. As soon as I log in to the web UI Firefox vanishes. I have tried this in troubleshooting mode with the same results. I can open the same web UI in a Debian 13 Qube and it works perfectly. The FF version there is v.140.13.0esr. These are simply the default versions that come with Qubes 4.3 templates. I can also access the web UI in the original Fedora Qube with Chromium browser with no crash. I have also tried a different Fedora qube with the same failure result as the original.

I can use Chromium but would prefer a streamlined experience with just one browser. I thank all of you in advance any thoughts or suggestions. I am a long time Firefox and Mozilla user.

Have a great day. SS

I finally found the solution! With help from my friends at Dell Computers, that is. The crash was due to the C: drive becoming overloaded with data. On advice, I purchased an USB portable hard drive and moved all the data not needed to be on the C:\ drive. It would be nice to have more than "common sense" to decide which files and folders are needed to run the computer nicely. If there is a book or manual that can list this for me, I'd buy it and check regularly. The computer now runs nearly like a new one and I'll be looking for a while before upgrading. Note that USB hard drives are relatively inexpensive, but need to be treated similar to the way most USB drives are (Don't just plug or unplug while the data is flowing). Storing unused files will pay off so that you don't get caught having to clean house at a very busy time. Enjoy...

I've been using Mozilla Firefox browser for the better part of the last two decades, having always found it to be the most functional and useful over all competitors, who generally seem more interested in raising revenue or spewing puerile and slanted politics. I've been accustomed to the occasional "crashes" and always provided input when they occurred, convinced that the interruptions would be brief and with any issues resolved. Today was different.

Lately, my processor was experiencing some "aging" issues: slowdowns, freezing forcing me to re-start, and random re-starts on its own. Over the weekend I conducted a comprehensive series of diagnostic tests of all features of the operating system. To my relief, the system went back to normal and efficient, including the browser -- for about 2 days.

Early today the browser became slow, eventually inactive, and ultimately crashing 7 times. But all these time were different: my input into the "crash warning box" was not permitted and closing the box only resulted with the next crash. All crashes had the same reason posted on their reports: "Crash Reason EXCEPTION_ACCESS_VIOLATION."

When the crashes finally ended, my browser looked totally unlike it did before:

(1) ALL of the shortcuts I entered on the home page and relied upon for years VANISHED. (2) ALL of the browser windows and the open tabs I was working through at the time EVAPORATED. (3) ALL extensions I saved and used routinely GONE.

By the end of the day, one spent trying to resurrect "my" Mozilla browser with minimal damage, something else disconcerting occurred: the processor's operating system randomly shut and re-started. I don't want to point fingers just yet and allege this was connected with my browser failing, but the coincidence is troubling, one I would recommend looking into. My assistance is, of course, automatic.

--Thanks, Steve Saucedo

So, similar to this post but I haven't downgraded, only upgraded.

OS: Windows 11 (26100.8893) Browser: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:153.0) Gecko/20100101 Firefox/153.0

I can load it up in the morning, load all my standard tabs, then not too long into it a tab will 'crash' and require a reload. The reload then says its a dramatic crash and the whole browser needs to restart. Soft or Hard (i.e. "Exit") restarts always then ask to create a new profile on startup. This means I lose so much configuration (settings, etc) that is not in the Account Sync, meaning huge amounts of time have been wasted setting Firefox back up again every day.

When I go to about:profiles I can see all the old and new profiles (recently cleaned up all the old ones).

I do use my FF Account across various versions of Firefox (run a linux OS that still has a 14x version - need to upgrade OS to get more recent, but its a significant upgrade that had previously failed so not high on my 'want to resolve' list) - all the Windows OS's have the latest FF.

Dozens of reboots every day due to video seizures only with Firefox. Tab crashes causes those I am ordered to support to LOSE WORK. After a tab crash and restore the FF interface is frozen -- no type of input from peripherals possible. This is all supposed to be solved by Monday. If I am out of luck with FF -- just tell me. That's very simple. New machines, new OS and it's worse than under the legacy systems we support after moving up from Win 7 Pro.

URL at time of crash. https://mail.yahoo.com/d/folders/1

Can get very little done in my eMail for www.att.net. Yahoo.com does also crash occasionally.

I've tried reloading my software for ATT.net, Norton.com, Dell.com and others as I went. Reload went okay, Tried several reboots. Still no luck.

- However I think it may be to do with a recent bookmark entry stored in the bookmarks bar?? The website is a national UK hardware store and it seems to open OK. I cannot be sure but I think the problem started after I added this bookmark. It is a real nuisance and I have had to switch to Edge. Please advise how I might fix the problem.

bookmark https://www.radiatoroutlet.co.uk/?gad_source=1&gad_campaignid=1488717521&gclid=EAIaIQobChMIlO36_NLelQMVopdQBh0cygqfEAAYASAAEgL9EPD_BwE

Question is all there is, why does Firefox 153.0 x64 CRASH COMPLETELY and Windows 11 x64 "App Crash Reporting" is automatically invoked, 3 out of 4 times a simple "History - Clear History - Clear Everything" function is implemented??

Thanks,

OH1943

Legacy Win 7 Pro machines were just upgraded (had no choice but to run them) and FF performance was fine with legacy laptops eight years old. The FF version was much older. With much faster machines and Win 10 running 152.x, now 153.0, there are chronic chokes with FF. Tab crashes. Videos NEVER loading, chronic rebooting etc. -- it just doesn't seem to ever end. But it's not my decision. However -- the shitte rolls downhill right into my lap because nobody else has the patience. Please do not suggest paid 'support' again, because I would get laughed at, given the chronic problems to date over a number of years.