Firefox Community Forum

Hello Firefox Support Team,

I’m writing to report an ongoing issue I’ve been experiencing with Firefox over the past few months.

Within the last four months, Firefox has logged me out of every account I was signed into on three separate occasions. Each time this happens, all saved sessions are cleared and I have to sign back into every service again manually.

I haven’t intentionally cleared cookies, site data, or browsing history, and I’m not using private browsing when this occurs. This behavior is disruptive and I’m concerned there may be a settings issue, bug, or conflict causing Firefox to remove my sign-in data unexpectedly.

Could you please advise what might be causing this and what steps I can take to prevent it from happening again? I’m happy to provide additional details such as my operating system, Firefox version, or troubleshooting steps already attempted if needed.

Thank you for your time and support.

Best regards, Luka

Firefox installed a new version and my stuff has disappeared. I don't recognize the window at all. I have tried the "restore sessions" but I'm told it can't happen. I need my stuff back.

My main Email Got Hacked how can I change my email or add a Account recovery key to my mozilla account or even add Two-step authentication ? I am very frustrated, please advise urgently.

My default search engine in Firefox settings is Google. I deleted Yahoo search from the list of browsers in my settings. Nevertheless, all of my searches recently began going through and using Yahoo search. This is the search path that comes up in the search box: https://search.yahoo.com/yhs/ . . . How can I stop this?

Hello,

I can't save and download a modified PDF file.

To put it simple: I open a PDF file on Firefox; Rotate it clockwise; Open the Tools menu (»); Click Save; The saving window opens; I save the file; When I open it, the file is as at start, before rotating.

Windows 11 25H2 26200.7623, Firefox 147.0 Thank you for helping.

I restarted my computer, Windows 11, and everything was gone, no passwords nothing. I'm not a computer person but can follow instructions. I'm lost without this,please help. Can I retrieve yesterday's Firefox?

Hello. I'm having trouble using a password manager or auto script function within that password manager. It says please enable JavaScript within your browser. I use Firefox as my default browser. This is not the only time I've been asked to enable JavaScript. When I go to do so, Java is already enabled. So I can't figure this out without your help. Thank you

I use macbook and newest Firefox 147.0.1 and it thinks im in Washington DC not West Palm Beach. I get DC maps, DC weather and DC info for generic searches. I did use a vpn a few months ago, but its off and also its toggled off in Location Services. I tried 100 different suggestions made by google gemini but nothing works. Chrome shows the right location. I use wifi and an ISP search says West Palm Beach as well. Help! Dont make me swtich to Chrome.

Here is the current situation.

Firefox is consistently crashing in Windows 11, either a tab crash or the application itself. I'm not sure how to resolve it at this point. It was sufficiently bad that at first I assumed this was a problem with my Windows 11 installation, and did a complete reinstall of the OS followed by a fresh install of Firefox.

That did not resolve the problem. Firefox is still crashing.

I completely replaced the SSD assuming there was some kind of read/write problem between it and Firefox, did a clean install of Win11 and Firefox, and instead of porting my profile ported only my bookmarks and passwords into a new profile.

It's still happening. I don't know what to do at this point.

No matter what I can not get this site from my favorite author to load. https://maxallancollins.com/ It use to work just fine. I have tried all the tricks when searching for "The page isn’t redirecting properly Firefox has detected that the server is redirecting the request for this address in a way that will never complete.This problem can sometimes be caused by disabling or refusing to accept cookies."

I have deleted cookies, done a refresh, and done a new firefox still nothing. The page opens in Chrome. Any ideas? Thanks in advance.

For clarity, I am based in the UK trying to shop from the co-op supermarket which is based in the UK.

I am getting an access denied message with shop.coop.co.uk, but not with any other UK online shopping site.

I have tried all the usual suggestions like reboot, clear cache, remove proxy, and I do not have VPN.

I have downloaded the html of the message, and taken a screenshot of it as shown below. Looking into the html, there are references to Incapsula, which may suggest where the problem lies?

This problem started when I had to change my Virgin Media hub from Super Hub 2 to Hub 4 around July last year.

One suggestion that is often made is to delete cookies. However it is not clear which cookies may be relevant.

Any ideas on how to identify the source of this issue will be most welcome.

Geoff

Hi,

I have a personal bar with folders. When I click on a link in a folder, the folder automatically closes and if I want to open another link in the same folder, I have to reopen the folder. Is there a way to leave the folder open like Edge and Opera do?

Thanks Franky

I am trying to access certain HTTPS website and some of them show PR_CONNECT_RESET_ERROR in Firefox. This error is not present in Edge or Chrome. Any ideas on what could be the problem?

An error occurred during a connection to delta-executorr.com. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem.

Here's what I've tried (none of these works):

   DNS over HTTPS turned off
   Uninstall all add-ons
   Reinstall Firefox
   Create new profile and set it as default
   Delete/rename certs.db in the Firefox profiles folder. 

I'm tired fixing errors which become more complex and solutions are written for people who have the time an knowledge to waste fixing these constant issues in FIREFOX, Time to change browser.

I don't know if this is relevant but one of the website that does not work is https://delta-executorr.com/

Whenever a Firefox extension connects to a particular native application for the first time, a dialog opens that looks like the attached.

I've pressed "cancel" on this prompt.

Where are the "privacy settings" I can use to revert this ? Nothing in the "Privacy & Security" section looks like it, and there's nothing in the "about:extensions" sections either.

Lorsque j'essaie d'enregistrer une page dans un onglet, cliquer sur l'icône en forme d'étoile crée bien le lien, mais il s'affiche dans je ne sais quel onglet !!!. Il faut pourvoir le retrouver pour le mettre à la bonne place !!! Je souhaiterais pouvoir enregistrer la page où je le souhaite et créer un nouvel onglet au besoin.

When I try to save a page to a tab, clicking the star icon creates the link, but it opens in some unknown tab! I have to find it to put it in the right place! I would like to be able to save the page wherever I want and create a new tab if needed.