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Wrong Scaling with HiDPI Screen on Linux

Dear Technical Support, I'd like to report a problem which affects the rendering of websites in Firefox with a HiDPI monitor. I'm having issues with the text and graphi… (আরও পড়ুন)

Dear Technical Support,

I'd like to report a problem which affects the rendering of websites in Firefox with a HiDPI monitor.

I'm having issues with the text and graphics of web pages, that are often mismatched or misaligned, with text being too large compared to graphical elements. See the enclosed pictures for an example; as you can see, this happens also on your website. Also, I've noted that pages (and plugins) appear to be "shrinked" as opposed to when viewed on Chrome, where they are shown to their true size.

Setting ui.textScaleFactor=100 and tweaking with layout.css.devPixelsPerPx did not change much. I must admit that I find this behavior quite strange, since HiDPI monitors have been around for more than a decade, and especially considering that this did not impact my experience with Firefox on Windows, using the same monitor and machine.

I hope to find an effective solution to this problem and look forward to your reply. Please let me know if I can be of any help in this matter.

Best regards, Federico

Asked by Federico 2 দিনসমূহ আগে

Answered by Federico 1 দিন আগে

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Problem in ThunderBird

Dear Madam / Sir its Mojtaba Dear i installed ThunderBird Email program , very good prgrma and i enjoy it but i have a problem when i want make new email it seem not w… (আরও পড়ুন)

Dear Madam / Sir

its Mojtaba Dear i installed ThunderBird Email program , very good prgrma and i enjoy it but i have a problem when i want make new email it seem not work good before i used "Windows Live Mail " for example when you want import a table from Excel shown with color but in ThunderBird don`t show correct please check attachment photos to clear please guide me , maybe need change in setting or is basic problem

my Gmail : mojtaba.kazemi.1981@gmail.com

Best Regards Mojtaba

Asked by Mojtaba Kazemi 1 সপ্তাহ আগে

Answered by david 1 সপ্তাহ আগে

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Repeating "Welcome back" popup when starting Firefox

I have just upgraded to Firefox version 123. Now whenever I start Firefox on any of my profiles, it will immediately or almost immediately display a "Welcome back" popup … (আরও পড়ুন)

I have just upgraded to Firefox version 123. Now whenever I start Firefox on any of my profiles, it will immediately or almost immediately display a "Welcome back" popup stating that "Here’s a quick reminder that you can keep your favorite indie browser just one click away." and provides a button to make the browser the default one. That's exceedingly annoying - I can understand that Firefox wants to notify my once in a while, but this happens at least once a day, probably more often than that. I looked over the source code and got that it is a "spotlight" feature, but I failed to find any settings that would turn it off. Any idea how can I disable this forever?

Asked by pepak 1 সপ্তাহ আগে

Answered by pepak 1 দিন আগে

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Missing server folder

My email provider is Comcast. I have several server folders there. When I installed TB, one is missing though. I've logged into Comcast directly to confirm it's there. … (আরও পড়ুন)

My email provider is Comcast. I have several server folders there.

When I installed TB, one is missing though. I've logged into Comcast directly to confirm it's there.

There's no .msf for the folder in ImapMail/imap.comcast.net/ under my Profile--the others are there.

How do I get TB to fetch this folder / re-fetch all folders? Thanks!

Asked by alecramsay 1 দিন আগে

Answered by david 1 দিন আগে

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Copying/Backing up Profile without email data

I see the lots of info about moving a Profile to another computer or backing it up. That seems fine. However, they all including backing up the email data along with the… (আরও পড়ুন)

I see the lots of info about moving a Profile to another computer or backing it up. That seems fine. However, they all including backing up the email data along with the Profile setup, which I don't want to do (due to email data being so large in many cases).

I see all my email data is in a folder called "ImapMail" within the Profile folder. Is it possible to backup the Profile and just exclude that folder? I mean, if the Profile is transferred to another system, won't the email just be downloaded again? Or will it not work that way?

Thanks.

Asked by Michael S 1 সপ্তাহ আগে

Answered by david 1 সপ্তাহ আগে

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Thunderbird 115.8.0 can't find GPGME from Gpg4win 4.3.0

Hi, My PGP subkeys are on a Smartcard (Yubikey). I'm running Thunderbird 115.8.0 (64-bit) on Windows 11 Enterprise (23H2; 22631.3235) with Gpg4win-4.3.0. I configured… (আরও পড়ুন)

Hi,

My PGP subkeys are on a Smartcard (Yubikey).

I'm running Thunderbird 115.8.0 (64-bit) on Windows 11 Enterprise (23H2; 22631.3235) with Gpg4win-4.3.0.

I configured an external key ID per Thunderbird:OpenPGP:Smartcards#Allow_the_use_of_external_GnuPG. I've imported my public key into Thunderbird's key manager.

However, when I try to send a digitally signed message, sending fails and the console in Browser Toolbox says "Error: invalid configuration, request to use external GnuPG key, but GPGME isn't working".

The GPGME shared library is installed at path "C:\Program Files (x86)\Gpg4win\bin_64\libgpgme-11.dll" and "C:\Program Files (x86)\GnuPG\bin\libgpgme-11.dll". PATH contains "C:\Program Files (x86)\Gpg4win\..\GnuPG\bin".

Is there something I'm doing wrong?

Asked by Luke Faraone 1 দিন আগে

Answered by Luke Faraone 1 দিন আগে

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Inquiry on Password Security for website in Firefox

Dear Firefox Support Team, I hope this message finds you well. I'm Dr. Sobya owner of the sobya's skincare website. I'm seeking clarification on Firefox's password manag… (আরও পড়ুন)

Dear Firefox Support Team,

I hope this message finds you well. I'm Dr. Sobya owner of the sobya's skincare website. I'm seeking clarification on Firefox's password management security, considering the prevalent practice of users saving passwords for convenience. I'm keen to know if Firefox has robust measures in place to safeguard sensitive information, addressing potential risks similar to those raised about other browsers like Chrome. Given our skincare focus and the trust our users place in us, assuring the safety of their credentials is paramount. A detailed response on Firefox's security protocols would not only alleviate user concerns but also enhance trust and credibility for our platform. I appreciate your prompt attention to this matter and look forward to your insights.

Best regards, Dr. Sobya

Asked by Umar alyani 4 দিনসমূহ আগে

Answered by Umar alyani 2 দিনসমূহ আগে

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I cannot log in to websites using Firefox

Firefox is my default browser, but it does not allow me to log in to specific websites. For example, ihg.com, when I click the sign in button nothing happens, I just have… (আরও পড়ুন)

Firefox is my default browser, but it does not allow me to log in to specific websites. For example, ihg.com, when I click the sign in button nothing happens, I just have a little note at the bottom left "javascript:void(0);" Another example, dutchcrafters.com , when I click Log in with Gmail, nothing happens.

I have tried removing all the content blocking extensions (privacy badgers, ublock origin, etc.), did not fix it. I have tried a firefox refresh, did not fix it. I have tried uninstalling and reinstalling firefox with several device restarts, did not fix it.

I know this must be a firefox specific problem because microsoft edge work perfectly for both of these examples. Any other suggestions to fix this firefox issue?

Asked by James Lin 1 মাস আগে

Answered by cor-el 1 মাস আগে

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Can't pin extensions to the toolbar using the extension button

Hello folks According to Firefox help pages, pinning an extension to the toolbar should work as follows: "Click the extensions button (jigsaw puzzle Fx109ExtensionsButt… (আরও পড়ুন)

Hello folks

According to Firefox help pages, pinning an extension to the toolbar should work as follows:

"Click the extensions button (jigsaw puzzle Fx109ExtensionsButton icon) in the toolbar to open the extensions panel. Each extension in the panel has a menu button with a gear Fx91GearIcon icon. You can use this menu button to manage those extensions."

The extensions button doesn't seem to work like that for me. When I click the Extensions button I get several buttons (Recommendations, Extensions etc) on the left side of the page as in the first image attached (Firefox1).

If I then click the Extensions button I get to the Manage Extensions page, and if I then click the 3 dots (...) button on (say) Proton Pass I don't get a Pin to Toolbar option and clicking the Manage option opens the Proton Pass Details page (see image Firefox2) - none of the buttons on the any of the pages offers a Pin to Toolbar option.

Those extensions that are pinned to the toolbar, such as Adblock Plus ( see Firefox2 image), got pinned during installation and not by using the extensions button. Currently I seem to have no way of interacting with any extension via the extensions button.

Could be I'm doing something silly but any suggestions would be appreciated.

Regards Ken

Asked by kenliz 1 দিন আগে

Answered by jscher2000 - Support Volunteer 1 দিন আগে

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Secure Connection Failed, Error Code: PR_END_OF_FILE_ERROR

I have been trying to solve this problem on and off for about a year now, but 99.99% of the time I try to access https://en.wiktionary.org/ , I get the following error: S… (আরও পড়ুন)

I have been trying to solve this problem on and off for about a year now, but 99.99% of the time I try to access https://en.wiktionary.org/ , I get the following error: Secure Connection Failed An error occured during a connection to en.wikitionary.org PR_END_OF_FILE ERROR Error code: PR_END_OF_FILE_ERROR

  • The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
  • Please contact the website owners to inform them of this problem.

Learn more... Try Again

I have NEVER gotten this error message for any other website. And the strangest thing? Sometimes I CAN access Wikitionary with zero problems, but this phenomena tends to only happen when I attempt to access the website very late at night or really early in the morning. I cannot think of a single thing I have done differently when this happens.

By the way, I am able to access Wikitionary from Microsoft Edge just fine, it is ONLY Firefox where I have this problem.

Asked by lucasp1337 1 মাস আগে

Answered by lucasp1337 1 দিন আগে

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Can't copy text - It works in any other browser

Hello! I often log in to a service ticketing website to help my customers. Before emailing them I must reference the service ticket number somewhere in the email, but t… (আরও পড়ুন)

Hello!

I often log in to a service ticketing website to help my customers. Before emailing them I must reference the service ticket number somewhere in the email, but this is very difficult to do in Firefox. If I inspect the element this is what I see:

<em unselectable="on" style="width: 2161px;">Service Ticket #55474079</em>

I understand the unselectable attribute is on but even if I try setting it to off or deleting it all together the problem remains. Moreover, I've tried it in several browsers (Chrome, Edge, DuckDuckGo) and it works fine without any extensions or tricks.

In other words: only Firefox keeps me from selecting this very important piece of info.

Any help would be very much appreciated! I looked up help articles but nothing similar to my case. I did find an extension for the browser but I am afraid to try it due to security reasons.

Thank you!

BMET1.

Asked by BMET1 3 মাসসমূহ আগে

Answered by cor-el 3 মাসসমূহ আগে

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"Thunderbird.app is damaged..."

Hi, I was reasonably up to date on Thunderbird, but just today (March 1) I've started getting this: "Thunderbird.app is damaged and can’t be opened. You should move it t… (আরও পড়ুন)

Hi,

I was reasonably up to date on Thunderbird, but just today (March 1) I've started getting this: "Thunderbird.app is damaged and can’t be opened. You should move it to the Trash. This file was downloaded on an unknown date." I'm attaching a screen capture. If I keep hitting "Cancel" about half a dozen times, the little panel stops. But it soon starts up again.

So I updated to 115.8.0 (Mac), but it didn't help. Will I lose my email files if I delete Thunderbird.app and re-install? (I'll make a copy of my Profile in any case.)

Do let me know, as that "?" item in the upper right corner of the panel is less than enlightening.

Thanks!

Peter

Asked by Kukisvoomchor 2 দিনসমূহ আগে

Answered by Toad-Hall 2 দিনসমূহ আগে

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Labels

Hello everyone, I have more than 30 labels and I also want to use them on my other computer. My question is how can I export/import my labels ?

Asked by one2mick 2 দিনসমূহ আগে

Answered by Toad-Hall 2 দিনসমূহ আগে

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Folders don't seem to be re-indexed properly after updates, causing [apparent?] duplication of mails. Caused by Microsoft Defender Antivirus?

On 12/12/23 I posted a query 'How do I stop mails being duplicated in a folder?'. I recently discovered by chance that in most cases repairing the folder fixes this. Go… (আরও পড়ুন)

On 12/12/23 I posted a query 'How do I stop mails being duplicated in a folder?'. I recently discovered by chance that in most cases repairing the folder fixes this. Good news! But it's still happening many times a day, sometimes on 'busy' folders that I regularly move to/delete from, sometimes on infrequently used folders.

What might be causing this please? As I said previously, what was an occasional problem became much worse after Supernova.

Thank you.

Asked by MrsF 4 সপ্তাহসমূহ আগে

Answered by christ1 4 সপ্তাহসমূহ আগে

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How do I delete one of my many email adresses in Thunderbird?

Hi, I have four email adresses in my Thunderbird and now I would have to delete one of them, but it wasn't as easy as I thought it would be. I tried right-clicking on t… (আরও পড়ুন)

Hi,

I have four email adresses in my Thunderbird and now I would have to delete one of them, but it wasn't as easy as I thought it would be.

I tried right-clicking on the email address I wanted to delete, but it didn't work.

Then I went into settings but found nowhere where it said "delete email adress".

But on the other hand, under "Account actions" on the left side under all email addresses it said "Delete account". The problem here is that there weren't three dots after so I was afraid I would delete my entire Thunderbird if I clicked on this.

Where can I delete just ONE of my four email adresses?

Kind regards Carina

Asked by kontakt395 2 দিনসমূহ আগে

Answered by Toad-Hall 2 দিনসমূহ আগে

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Ask in dutch

How do I post a question when i'm on the dutch site?

Asked by johannes 2 দিনসমূহ আগে

Last reply by Matt 2 দিনসমূহ আগে

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Disconnection from my mozilla account everytime I load utube

Today I went to utube and couldn't watch anything. I noticed a new item in the bar at top of screen, it stated account has disconnected. I changed my password and went ba… (আরও পড়ুন)

Today I went to utube and couldn't watch anything. I noticed a new item in the bar at top of screen, it stated account has disconnected. I changed my password and went back to utube and locked out again. I am running a full system scan just in case.

Image of account button.

Asked by ardy01 2 দিনসমূহ আগে

Answered by cor-el 2 দিনসমূহ আগে

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I want to wipe thunderbird clean and start over

I have an account I added that doesn't work. I want to remove it, but thunderbird won't let me delete the outgoing server, not even as administrator. I tried to uninstall… (আরও পড়ুন)

I have an account I added that doesn't work. I want to remove it, but thunderbird won't let me delete the outgoing server, not even as administrator. I tried to uninstall and reinstall thunderbird, and the account is still there.

Please help!

Asked by HLeo 2 দিনসমূহ আগে

Answered by HLeo 2 দিনসমূহ আগে