সকল প্রোডাক্ট Community Forum

Thunderbird Mail Accounts Not Imported from 5 GB Backup

Hi everyone,

I’m trying to restore my Thunderbird setup from a 5 GB backup/export file.

Thunderbird already recommended that I manually extract the backup file and then import the extracted folder. I followed these instructions, but after importing the folder, none of my mail accounts are restored.

The backup file is about 5 GB in size, so I assume the data is there, but Thunderbird does not recognize or restore the email accounts.

Has anyone experienced this issue? How can I properly restore the mail accounts and their emails from this backup?

Any help would be greatly appreciated. Thanks!

I am requesting that the update team consider providing an option for larger and permanent scroll bars. The current small, disappearing scroll bars require more accurate placement of the cursor than is easy and sometimes results in false signals to Thunderbird to scroll as you try to center the cursor. I know I spend several seconds messing with it each time I want to scroll up or down or just go to the next line as I'm reading. This may be a request to accommodate the elder community, who often has less fine motor control in their hands.

For the pas 2 mouths i am getting random: "Server Not Found.Firefox can’t connect to the server at" It is happening on random sites that i know for sure they are not down... Waiting , closing fire fox and open it again, refresh but after waiting... helps.

Hello,

I hope you're doing well.

I have noticed that Thunderbird forces me to click a drop arrow to view my messages in every single folder, as shown in the screenshot. I do not want this.

How can I set Thunderbird to automatically show all emails in my folders?

Thank you in advance!

MacOS Tahoe 26.7.1 Firefox Ver 157.0 My download preferences are ignored and downloads go directly to download folder without asking. All downloads have a .part extension even after download is complete. I tried trouble shooting mode and then added a new profile but the problem happens in all instances.

After a recent update my bookmarks toolbar appears blank. It is shown, but empty. When I go to the bookmarks menu I find all of the bookmarks shown as being on my bookmarks toolbar. How do I get them back where they belong?

I have a filter setup to forward certain emails to another account. It has been working fine for years. Suddenly today I am getting an error message about not being able to contact the smtp server. If I manually forward the email to that same address it goes fine.

Firefox 157.0 (aarch64) macOS Tahoe 26.7.1

When I click on the link to a PDF to open it in Firefox and click on the Save icon in the file viewing UI (see attached image pdf-save-icon.png) to save it to my local device, no File Save dialog box opens and nothing happens.

If I right click on the link to the file instead of opening the file, the file is saved silently to the Downloads folder with a name that ends in .pdf.part (see attached image filename.png). That typically indicates a partial, failed download, but in this case, if I remove the .part from the filename, the result is a viable PDF.

Thunderbird flatpak -1.0 I recently lost the ability to attach files of any kind to messages. when I click the button to attach, no option to choose messages from files are available. I cannot go to the file and share with Thunderbird. I cannot copy a file and attach it. I have tried restarting Thunderbird, and my system (Po_OS Linux) with no result. thanks for the assistance!

Every time there is an update, Firefox creates a new profile and hides all passwords etc. It is therefore impossible to work with it now. With 157 I now have a worthless Firefox, because all links, passwords, settings etc have been cleared and a new profile has been created.

Greetings,

I perform a daily thumb drive backup of Thunderbird in the event that my PC crashes (which it has) so I don't loose emails and contacts. I'm aware of two methods to do this. I've tried both, and one method saves more file folders than the other. My question is: Which is correct to use?

One method is described here: https://support.mozilla.org/en-US/kb/thunderbird-export The other method is accessed from the main page of Thunderbird: Import/Export > Backup, select OK and then the location and folder where you want the data to be transferred.

The first method captures four main folders and other files listed below them. The second method captures ten folders and all of the same files as in the first method.

Because they are different, I'm unsure of which to use and, additionally, why would two methods be offered?

Thank you in advance for your comments and advice.

I have three separate Yahoo email accounts. I set up Thunderbird to link to each Yahoo email account separately. It worked fine for a year or more. On 5/25/26 one of the three Thunderbird email accounts stopped downloading emails from Yahoo. I could see at the bottom bar Thunderbird indicating that is was downloading 1 of XX emails, but never actually downloads them. There is no error message. I checked the Yahoo email account to verify the number of emails I am missing from Thunderbird and the number is correct. I can see the emails in Yahoo. I'm the only person using Thunderbird, so no changes have been made to previous settings for retrieval. I confirmed Security and server settings for Thunderbird in and out going emails, and Yahoo are correct. I tested the connection in Thunderbird, and the connection is successful. I tried to send an email from the Thunderbird account having issues, and the email was sent and received by the recipient. The recipient replied, and Yahoo received the email, but failed to download it to Thunderbird...along with all the other emails since 5/25/26. I unlinked the account and reestablished the link between Yahoo and Thunderbird, and still not fixed. I tried restarting the computer, with no change. I tried to send an email from Thunderbird to one of the other Thunderbird emails and it was sent and received. I made changes to Thunderbird to force the download of emails, and it still wouldn't do it. I turned off my antivirus, closed Thunderbird, and restarted it, and that didn't change anything. The capacity of emails on the email in question only has 739 emails, so it's not over the limit and I have plenty of storage capacity. Thunderbird is set to save emails, Cookies and cache were cleared, no change. I ran the folder repair feature in Thunderbird, but there was no change. I compared all the settings between the other Thunderbird emails that are working against the one that isn't, and they are all the same. There was a suggestion to close out of Thunderbird and delete the "Global-message-db.sqite" file from the Thunderbird profile in case it was corrupted, and it would recreate this file when Thunderbird was restarted. The file was recreated, but it didn't fix the problem. There was mention that a suspicious email in Yahoo might be blocked by Thunderbird, so I placed various emails in the spam folder, and it didn't work. I did find one email in the Yahoo spam folder that was dated before 5/25/26 and moved it to the Yahoo inbox. Lo and behold, that one email downloaded to Thunderbird. So there is something within Thunderbird preventing emails from downloading after 5/25/26. I've read many people complain about similar download failures with no solid fix. Someone mentioned it fixed itself on a day, but then stopped again days later. Someone else mentioned Yahoo changed its password protocol to transfer emails, but that doesn't make sense since the other two are still downloading based on the "old" password protocol. I'm at wits' end. Thanks for reading all of this. I hope someone has a solution.

I installed portable Version 156.0.1 (64-bit). Since then, the search bar is displayed in the middle of each page instead of the menu bar. Is this a known bug? see image thanks

Hi,

I'm autistic and I find the new design updates really, really disturbing and I need to change it back to the old design.

I read on the help article for reverting to older versions that it'd be better to ask if there's a workaround instead of downgrading because of the security issues, so yeah does anyone know how to revert to the previous Firefox design and maintain the current version of the browser?

By the new design, I mean the roundness of everything and the teardrop shapes for whatever's left.

I'm still gonna revert back for now but hopefully there's a fix I can use.

I just upgraded Firefox to version 156.0.2.

It no longer plays mp4 content from a website. It says "No video with supported format and mime type found".

This used to be OK.

I just updated to Firefox Version 157.0 and set up vertical tabs on the left side and love it. I also have "Hide tabs and sidebar" clicked which I assumed would hike the sidebar until I moved my cursor to the left. That doesn't happen. The icons for the various tabs remain displayed. Am I wrong to assume that this setting means the sidebar will be hidden until the cursor is moved to this area?

Thanks for your input.

I cannot seem to revert the changes done to the Firefox User Interface completely. I have set browser.nova.enabled to false, which reverted some changes, but the address bar and the bar of which the websites are (which I do not know the technical name of) are still "squished". Is there a way to fix this? Thank you for your time, -Sargent Venipede