সহায়তা খুঁজুন

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Unable to open folders beyond initial choice

  • 4 উত্তরসমূহ
  • 4 এই সমস্যাটি আছে
  • 1 দেখুন
  • শেষ জবাব দ্বারা BLFields

more options

This behavior started today. Thunderbird opens on the Home tab. I can choose an initial folder such as Inbox and messages are displayed. Tapping on any other folder does not change the emails display from the Inbox. Tapping on an Inbox subfolder leaves the emails shown unchanged. The only way to inspect another folder is to quit Thunderbird, restart, and the select a different folder first. No changes thereafter will be allowed.

This behavior started today. Thunderbird opens on the Home tab. I can choose an initial folder such as Inbox and messages are displayed. Tapping on any other folder does not change the emails display from the Inbox. Tapping on an Inbox subfolder leaves the emails shown unchanged. The only way to inspect another folder is to quit Thunderbird, restart, and the select a different folder first. No changes thereafter will be allowed.

সমাধান চয়ন করুন

If it works in safe mode, there are several possibilities: incompatible add-ons, including Lightning calendar (check that you have Lightning 5.4 on TB 52), broken layout or hardware acceleration.

Launch in safe mode and select 'Disable all add-ons' and click 'Make Changes and Restart'. If TB runs OK, you have an incompatible extension or theme, and it's a matter of re-enabling them one-at-a-time until the problem returns and the source is found.

If the problem remains when all add-ons are disabled, it is probably a broken layout or hardware acceleration. Disable the latter under Tools/Options/Advanced/General. To fix the layout, launch in safe mode again and select 'Reset toolbars and controls' and click 'Make Changes and Restart'.

প্রেক্ষাপটে এই উত্তরটি পড়ুন। 👍 1

All Replies (4)

more options

Does this still happen in safe mode (Help/Restart with Add-ons Disabled)?

more options

In Safe Mode the program runs OK.

This may be related to the Calendar. When not in Safe Mode, choosing of the calendar states creates a calendar tab but the calendar itself is not displayed and the headers in the columns are flickering. The side panel of appointments cannot be activated.

BLFields দ্বারা পরিমিত

more options

চয়ন করা সমাধান

If it works in safe mode, there are several possibilities: incompatible add-ons, including Lightning calendar (check that you have Lightning 5.4 on TB 52), broken layout or hardware acceleration.

Launch in safe mode and select 'Disable all add-ons' and click 'Make Changes and Restart'. If TB runs OK, you have an incompatible extension or theme, and it's a matter of re-enabling them one-at-a-time until the problem returns and the source is found.

If the problem remains when all add-ons are disabled, it is probably a broken layout or hardware acceleration. Disable the latter under Tools/Options/Advanced/General. To fix the layout, launch in safe mode again and select 'Reset toolbars and controls' and click 'Make Changes and Restart'.

more options

Something happened to Lightening. It was the correct version just broken somehow. Deleted and reinstalled and now all is working.