সহায়তা খুঁজুন

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

is it all the porn that's crashing my Mac 10.9 firefox44.0.2 ?

  • 3 উত্তরসমূহ
  • 1 এই সমস্যাটি আছে
  • 34 দেখুন
  • শেষ জবাব দ্বারা cor-el

more options

Mac (hackintosh) 10.9.5 firefox 44.0.2

Recent crash report ID's: 45A02DF7-A052-401E-B484-130E0BC50AB2 2/19/16 bp-255ebad1-2fe4-49d9-afff-3ce3c2160215 2/14/16 bp-ef83e61c-a76b-409b-b0dc-759a12160206 2/5/16 bp-599ab2f6-fcf8-4561-85a6-86c342160205 2/4/16 E32022D2-6C5A-4589-BB36-23994E0521CD 2/1/16

Last month 14 crashes/ 11 were bp- crashes

add-ons: DivX Web Player version 3.5.0.5 OpenH264 Video Codec provided by Cisco Systems, Inc. 1.5.3 Shockwave Flash 20.0 r0 Silverlight Plug-In 5.1.41212.0 Creative Cloud Desktop Plugin.v_3_0_0_0 Default Browser Helper 537 DivX VOD Helper Plug-in 1.1 Google Talk PluginVersion 5.41.3.0 Google Talk Plugin Video RendererVersion 5.41.3.0 JavaAppletPlugin.plugin 1.8.0_73 (Java Applet) SharePoint Browser Plug-in (Microsoft Office for Mac) 14.1.0

Extensions: Adblock Plus 2.7.1 Adblock Plus Pop-up Addon 0.9.2.1 - signed Troubleshooter 1.1a.1-signed

I do have a lot of tabs open often - variety of web pages frequently playing video content of this browser

Mac (hackintosh) 10.9.5 firefox 44.0.2 Recent crash report ID's: 45A02DF7-A052-401E-B484-130E0BC50AB2 2/19/16 bp-255ebad1-2fe4-49d9-afff-3ce3c2160215 2/14/16 bp-ef83e61c-a76b-409b-b0dc-759a12160206 2/5/16 bp-599ab2f6-fcf8-4561-85a6-86c342160205 2/4/16 E32022D2-6C5A-4589-BB36-23994E0521CD 2/1/16 Last month 14 crashes/ 11 were bp- crashes add-ons: DivX Web Player version 3.5.0.5 OpenH264 Video Codec provided by Cisco Systems, Inc. 1.5.3 Shockwave Flash 20.0 r0 Silverlight Plug-In 5.1.41212.0 Creative Cloud Desktop Plugin.v_3_0_0_0 Default Browser Helper 537 DivX VOD Helper Plug-in 1.1 Google Talk PluginVersion 5.41.3.0 Google Talk Plugin Video RendererVersion 5.41.3.0 JavaAppletPlugin.plugin 1.8.0_73 (Java Applet) SharePoint Browser Plug-in (Microsoft Office for Mac) 14.1.0 Extensions: Adblock Plus 2.7.1 Adblock Plus Pop-up Addon 0.9.2.1 - signed Troubleshooter 1.1a.1-signed I do have a lot of tabs open often - variety of web pages frequently playing video content of this browser

All Replies (3)

more options

I understand that these crashes are happening when various videos playing on many tabs are opened in Firefox. I am happy to help.

The first two crashes are crashing in the jit, javascript compiler and also have two bugs associated with them.

I might first try disabling the plugins one at a time to see which one might be causing a crash if the videos are the suspected cause of crash. I might second try reopening the session in Safe Mode: Diagnose Firefox issues using Troubleshoot Mode

If it does not crash in Safe Mode, it could be an add on or hardware acceleration causing the crash.

more options

Thank You Guigs, U say the 1st 2 crash reports are jit, javascript related - is that reference to report id's starting with bp-  ? over the last year about3/4 of the crashes were bp- reports.... ...& will do on the 'safe mode' to test add-ons Thanks again

more options

Note that only the first report is from Firefox 44, the other two are from Firefox 43. That first report is about memory cleanup (garbage collection) and such crashes are usually not easy to diagnose. Could related to drawing widgets or other elements.

You can try to disable hardware acceleration in Firefox.

  • Firefox > Preferences > Advanced > General > Browsing: "Use hardware acceleration when available"

You need to close and restart Firefox after toggling this setting.