Thunderbird Support Forum

Thunderbird doesn't consistently show messages for "digest" mailing-list emails. E.g. for a subscription to "users-digest@activemq.apache.org".

Looking at an individual mail, e.g. 57170, it also does not show the contents. Using Ctrl-U to show the source then reveals the contents.

Some mails always end in spam folder no matter which settings I have tried for example collected adresses or check/uncheck spam settings. For a test I have two hotmail accounts. When I from thunderbird send mail from one to the other, it ends in spamfolder. But if I from the same mail account from outlook.live website send mail to the same account, it doesn't end in Thunderbird spam folder. Besides this many other safe and regocnized mailaccounts recently starts to end in spamfolder. Can any thing be done?

Hi

     On my rpannan@bigpond.com I ,m not receiving all my emails it says 4 messages on the in box and only getting 1 message why .

               very tired of this thunderbird 

                            Ron

While I haven't encountered this problem enough to have sussed out what sequence of events causes it, Thunderbird will occasionally get into a mode where I can't switch windows focus. (See the attached screen shot of the Task Manager showing you can't "switch to" Thunderbird.)

When this happens nothing seems to work except killing the task via Task Manager. Not optimal.

This time - the most recent occurrence (today) - when this happened, there was an outstanding update. After killing the task and restarting I got the message "Thunderbird is installing your updates." Still not optimal, even if it is a critical update.

Thunderbird 115.11.1 (64-bit) - after update

Windows Info+++++++++ Edition Windows 10 Home Version 22H2 Installed on ‎2024-‎04-‎09 OS build 19045.4412 Experience Windows Feature Experience Pack 1000.19056.1000.0

Dear Thunderbird Support Team,

I hope this message finds you well.

We used Thunderbird for our email services. As part of our current operations, we need to access the past email history of Don, a former employee whose email address was don@polytechfibers.com.

Don has since left the company, but it is crucial for us to retrieve his past emails. Could you please assist us in accessing his email data?

If you need any further information or have any questions, please do not hesitate to reach out.

Thank you for your assistance and cooperation.

Please reply to josh@polytechfibers.com

Best regards,

Josh Heo Polytech Fibers

double line spacing forced every time you press enter - Also messages from same sender are sorted and combined into a single line in the INBOX list - how do you keep each message separate? Thanks

After years of operating satisfactorily now when try to get new messages I am frequently told that there are several new messages but nothing appears in my inbox. I have checked the emails on the server but they match what is in my inbox. Nothing has gone missing and I do not have a 'junk' folder. I have tried clearing the cache but it did not work. Could this be a fault with the latest update to Thunderbird? This is nothing more sinister than highly irritating

Hi Really need some help please.

Running TB latest version 115.11.0 on Win 10. Multiple gmail and other accounts, both POP and IMAP.

Following a catastrophic loss of accounts and messages, I made a fresh TB install then I restored from a previously saved profile from a month ago.

Accounts and folders with messages all now appear.

With one POP gmail account, the inbox and sent folders are stuck at last month's position. I expected the last month's messages to be downloaded as soon as I log into TB, but I'm not able to Get Messages.

My TB log in to collect gmail messages is rejected with this message - The STAT command did not succeed. Error getting message number and sizes. Mail server pop.gmail.com responded: [AUTH] Invalid credentials.

I have checked the account settings server address, and password is set to 0Auth2.

I have changed the gmail password on the gmail website (browser is Firefox) - which is accessed without problem, but only incoming mails are visible, my outgoing mails should be on my PC.

Every time I get the "enter new password" dialog I enter the password that gets me into gmail's on-line website - it is rejected with the STAT message.

I cannot send or receive gmail messages through TB - how can I force gmail to let TB access my emails?

Kia Ora, my Gmail account has stopped downloading to Thunderbird.

I hadn't changed any settings before this happened. Have looked for solutions online, the one I saw here suggested changing the saved password in Thunderbird, which I have done, changing three gmail listings to my current gmail password.

The fix here also suggested deleting the current account, but I can't find that either.

Please advise.

Thanks Mark

Hi I keep getting this error I know for a fact my password is correct, i can sign into hotmail.com just fine.

Why do I keep getting this popup?

I changed the columns to be shown in the tasks view and have it sorted by due date. But every time Thunderbird starts, it resets my view settings for the tasks and shows me the default columns and order. How can I fix it?

Quite often recently, Thunderbird just stops pulling in emails.

It seems that I need to upgrade but find out by chance by looking under About under Help. Should there not be some other prompt as it is very confusing and some may have no idea what is happening?

Thanks.

When you highlight an email and then delete it, the little check box at the far left then 'jumps' into the email either above or below the one you deleted. How can you stop that from happening? I've attached a screenshot to illustrate my problem. How do you stop the check box on a deleted email from jumping to an existing email you may not want to delete?

So running thunderbird 115.10.1 (64-bit) and more and more issues:

• the app keeps getting non-responsive for long period of time, to fix this I have to force quit the app.
• at times when composing an email the app freezes where no typing occurs for seconds or typing is very slow or after typing awhile the text suddenly appears.

Seems to be happening more and more trying to figure out how it can return back to it's rockstar state when it was <99 version.

any help would be appreciated.

Thunderbird 115.11.1 (64-bit) Windows

Hi,

Thunderbird is not threading messages properly. It only seem to go one level deep ...

This is what it shows: aaa ..bbb ..ccc ..ddd ..xxx ..yyy

Where it should be: aaa ..bbb ....ccc ......ddd ..xxx ....yyy

I cannot find a way to fix that.

Help please.