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Unexpected error when trying to sync accounts

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Firefox accounts will not sync on any of my iOS devices. Never had a problem until recently. Devices running iOS 15.2.1, Firefox version 96.0.3 (Windows 64 Bit) Tried syncing via QR Code & email. I go through the process to sign in and sync and get a verification message on the browser that the device is syncing, but on the device I get a message for an "unexpected error" and it will not sync. I have turned off all add-ons with the exceptions of the Facebook container and browser privacy is set to "Standard". Would prefer not to have to reset Firefox.

Firefox accounts will not sync on any of my iOS devices. Never had a problem until recently. Devices running iOS 15.2.1, Firefox version 96.0.3 (Windows 64 Bit) Tried syncing via QR Code & email. I go through the process to sign in and sync and get a verification message on the browser that the device is syncing, but on the device I get a message for an "unexpected error" and it will not sync. I have turned off all add-ons with the exceptions of the Facebook container and browser privacy is set to "Standard". Would prefer not to have to reset Firefox.
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