Firefox not loading pages from external links
When I get an email with a link, and ask Android to open it, the browser opens and appears to be loading. But only a blank page is there. If I then close the browser and reopen it, I see the page.
Help appreciated.
Избрано решение
Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache.
The Firefox cache temporarily stores images, scripts, and other parts of websites while you are browsing.
Note: This will temporarily log you out of all sites you're logged in to.
To clear cache and cookies, do the following:
- Tap the menu icon located at the top right corner. This is the icon with 3 bars. On older Android devices you'll have to press the hardware menu key and then tap More.
- Tap Settings.
- After that, you will be taken to the settings screen. In the settings screen, look under the section Privacy & Security and select Clear private data.
- You will then be taken to a list of what can be cleared. Select the following 2 for deletion:
- Cookies & active logins
- Cache
- After those have been selected, tap the Clear data button to actually clear the cache and cookies.
Did this help you with your problems? Please let us know!
Прочетете този отговор в контекста 👍 1Всички отговори (3)
Избрано решение
Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache.
The Firefox cache temporarily stores images, scripts, and other parts of websites while you are browsing.
Note: This will temporarily log you out of all sites you're logged in to.
To clear cache and cookies, do the following:
- Tap the menu icon located at the top right corner. This is the icon with 3 bars. On older Android devices you'll have to press the hardware menu key and then tap More.
- Tap Settings.
- After that, you will be taken to the settings screen. In the settings screen, look under the section Privacy & Security and select Clear private data.
- You will then be taken to a list of what can be cleared. Select the following 2 for deletion:
- Cookies & active logins
- Cache
- After those have been selected, tap the Clear data button to actually clear the cache and cookies.
Did this help you with your problems? Please let us know!
If still you have the problem
- Remove your firefox from your mobile.
- Restart your Mobile
- Install from the Google Play
This seems to work upon quick checking. Should the problem persist, I will reinstall.
Thanks. Firefox is my favorite browser just for Request Desktop Site. Great to have it working right again!
Променено на от chroma601