This is what the message says. It got hung up after the DONATE message posted. i donated, but it didn't free it up. "Unable to open the folder Inbox on robert@perless.com because it is in use by some other operation. Please wait for that operation to finish and then select the folder again." Apple says it is a TB problem, not an Apple problem. Somebody please help. I am running this computer for my late husband who left us in September after he fell off a 25' ladder at the age of 85. It still has all the information from his art. He was a sculptor who made large kinetic pieces. Please help. Ellen Perless ellen@perless.com