Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Learn More

Thunderbird

  • 2 отговора
  • 0 имат този проблем
  • 1 изглед
  • Последен отговор от neildp27

more options

Hi, I have Thunderbird running on old pc (Windows 10) with a few years of emails I need to be able to access.

I have a new Windows 11 and want to download these emails from the server onto my pc.

I follow article https://support.mozilla.org/en-US/questions/1282954, but my new PC doesn't have the option "Account Settings > Synchronization & Storage" (it does on the old) instead it has 'Disk Space' in the same place in the option list.

Waht am I missing?

If not, how do I transfer the mail file from the old pc to the new pc (maintaing the folder structure etc...

Regards

Hi, I have Thunderbird running on old pc (Windows 10) with a few years of emails I need to be able to access. I have a new Windows 11 and want to download these emails from the server onto my pc. I follow article https://support.mozilla.org/en-US/questions/1282954, but my new PC doesn't have the option "Account Settings > Synchronization & Storage" (it does on the old) instead it has 'Disk Space' in the same place in the option list. Waht am I missing? If not, how do I transfer the mail file from the old pc to the new pc (maintaing the folder structure etc... Regards

Избрано решение

That is because you set up the account on new PC as POP. if you delete the POP account and reinstall as IMAP, you will be able to do as that link indicates. BUT, if your desire is to download permanently to PC to keep, then you would need to then create Local Folders folders and copy the messages to the local folders folder to keep. My inference is that you may not want to keep the old account and you emphasized downloading to your PC.

Прочетете този отговор в контекста 👍 0

Всички отговори (2)

more options

Избрано решение

That is because you set up the account on new PC as POP. if you delete the POP account and reinstall as IMAP, you will be able to do as that link indicates. BUT, if your desire is to download permanently to PC to keep, then you would need to then create Local Folders folders and copy the messages to the local folders folder to keep. My inference is that you may not want to keep the old account and you emphasized downloading to your PC.

Променено на от david

Полезно?

more options

Hi David, thanks for your reply.

I deleted everything and re-installed with a new IMAP profile: it appears to have downloaded my email database as required (I have put the pc offline and can still see the emails).

I mistakenly thought I needed to use POP3 to dowload to my pc rather than keep them on the server (which is about to close).

Rgds, Neil

Полезно?

Задаване на въпрос

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.