Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Learn More

Lost profile after Linux upgrade from 20.04 LTS to 22.04 LTS.

  • 1 отговор
  • 0 имат този проблем
  • 10 изгледи
  • Последен отговор от cor-el

more options

Upgraded from Ubuntu 20.04 LTS to Ubuntu 22.04 LTS. This forcibly converted Firefox to a "Snap" version. The new version won't find or use any of the old profile information. So I've lost all my passwords.

about:profiles shows only the newly created default profile.

Old profiles still exist in '~/.mozilla/firefox/####.default-release' but about:config does not find them.

Read https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update Not helpful.

I can find old versions of login-backup.json and key4.db. , but they seem to be out of date.

Upgraded from Ubuntu 20.04 LTS to Ubuntu 22.04 LTS. This forcibly converted Firefox to a "Snap" version. The new version won't find or use any of the old profile information. So I've lost all my passwords. about:profiles shows only the newly created default profile. Old profiles still exist in ''''''~/.mozilla/firefox/####.default-release'''''' but about:config does not find them. Read '''https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update''' Not helpful. I can find old versions of '''login-backup.json''' and '''key4.db. ''', but they seem to be out of date.

Всички отговори (1)

more options

The snap version uses a different location path for the profile folder.

You can use the button on the "Help -> More Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page (Root directory).

You can find the full installer of the current Firefox release (103.0.2) in all languages and all operating systems here: