Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Learn More

I cannot sign-on to Firefox. I keep getting an error message that my Firefox profile is either missing or inaccessable.

  • 2 отговора
  • 1 има този проблем
  • 3 изгледи
  • Последен отговор от Kevin

more options

Before this problem occured I was restoring Firefox to the default settings because it was slow. The clean-up step was interrupted and then the error message regarding my profile began appearing.

Before this problem occured I was restoring Firefox to the default settings because it was slow. The clean-up step was interrupted and then the error message regarding my profile began appearing.

Всички отговори (2)

more options

Hello there,

Have you tried reinstalling "Firefox for Android" and see if the problem still persists?

Keep us posted!

more options

You will need to uninstall and re-install Firefox to fix the issue.