Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Just downloaded firefox but it constantly says it needs to update but can't AND PEarl Crescent doesn't work - saved JPEG and PNG files apear as gibberish

more options

I have installed / de-installed and re-installed firefox on my mac and have had a lot of problems. When I used my PC I always used firefox but it isn't working on my macbook. Firefox is constnantly looking for upgrades but then doesn't actually upgrade and just gets stuck. I downloaded peal crescent (which worked prior to my de-installing and re-installing) and now all PNG and JPG files don't save properly and seem to come out as gibberish (they do hve .jpg and .png at the end)

I have installed / de-installed and re-installed firefox on my mac and have had a lot of problems. When I used my PC I always used firefox but it isn't working on my macbook. Firefox is constnantly looking for upgrades but then doesn't actually upgrade and just gets stuck. I downloaded peal crescent (which worked prior to my de-installing and re-installing) and now all PNG and JPG files don't save properly and seem to come out as gibberish (they do hve .jpg and .png at the end)

All Replies (1)

more options

You can download Firefox 15.0.1 directly from http://mozilla.com/ and install that directly. Please see this article (and the links in there) for more info: How to fix the Update Failed error message when updating Firefox.

Are you trying to use Pearl Crescent Page Saver? Which feature is not working as designed?