Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox 11 will not update on Mac OS

  • 6 cavab
  • 2 have this problem
  • 3 views
  • Last reply by ideato

more options

Firefox asks to update on iMac OS Snow Leopard. If I click on the link it doesn't complete download. If I download 13.0.1 separately, it doesn't install.

Firefox asks to update on iMac OS Snow Leopard. If I click on the link it doesn't complete download. If I download 13.0.1 separately, it doesn't install.

Chosen solution

Drag the Firefox application to the Trash.

Read this answer in context 👍 0

All Replies (6)

more options

Try this:

1. Download a copy of the latest firefox from http://www.mozilla.org/en-US/firefox/all.html

2. Trash the current Firefox application to do a clean install.

3. Install the version that you have downloaded.

Do not select to remove your personal data, your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks or other personal data.

see also: Installing Firefox on Mac


thank you

more options

How do I trash Firefox?

more options

Seçilmiş Həll

Drag the Firefox application to the Trash.

more options
more options

Thanks, ideato. 13.0.1 now installed.

Modified by Grahamheathlands

more options

you are welcome Grahamheathlands