Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

I can no longer open pdfs in Firefox. I don't get an error message. Nothing happens when I click on the link. Same problem with downloads.

  • 1 cavab
  • 3 have this problem
  • 6 views
  • Last reply by Matt_G

lornetz
lornetz
more options

Never had a problem like this before, I was always able to open a pdf or download a file from any site. I used Firefox exclusively to download my credit card statements, bills, etc. but I can no longer do this.

Never had a problem like this before, I was always able to open a pdf or download a file from any site. I used Firefox exclusively to download my credit card statements, bills, etc. but I can no longer do this.

All Replies (1)

Matt_G
Matt_G
more options

Hi lornetz,

Have you looked at the View PDF files in Firefox or choose another viewer Knowledge Base article? There is some good troubleshooting information in there. They also list 2 different PDF plugins. I'd try both just to be safe.

Hopefully this helps!