Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

i couldn't add the favorites from the internet explorer because the "importe data from another browser" is gray

  • 1 cavab
  • 14 have this problem
  • 11 views
  • Last reply by cor-el

more options

i tried to import the favorites from the internet explorer but i find that the tab of "import data from another browser" was gray (not active)

i tried to import the favorites from the internet explorer but i find that the tab of "import data from another browser" was gray (not active)

Chosen solution

Make sure that you do not run Firefox in permanent Private Browsing mode.

To see all History and Cookie settings, choose:

  • Tools > Options > Privacy, choose the setting Firefox will: Use custom settings for history
  • Deselect: [ ] "Always use private browsing mode"
Read this answer in context 👍 3

All Replies (1)

more options

Seçilmiş Həll

Make sure that you do not run Firefox in permanent Private Browsing mode.

To see all History and Cookie settings, choose:

  • Tools > Options > Privacy, choose the setting Firefox will: Use custom settings for history
  • Deselect: [ ] "Always use private browsing mode"