Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

The site Play.com is not displayed the same on Firefox as it was before I upgraded to Firefox 4

  • 4 cavab
  • 4 have this problem
  • 1 view
  • Last reply by emlm22

more options

After update to FF4 my home page - Play.com is not displayed as it was before, I can see it as before on IE

After update to FF4 my home page - Play.com is not displayed as it was before, I can see it as before on IE

All Replies (4)

more options

I just tried it in 3.6.16 and 4.0, it looks identical in both versions.

Try clearing the cache and deleting cookies for the site, this can sometimes help with accessing a site that previously worked. For details see https://support.mozilla.com/kb/How+to+clear+the+cache and https://support.mozilla.com/kb/Deleting+cookies

For other things to try see https://support.mozilla.com/kb/Websites+look+wrong

more options

Thanks but before it displayed the same on IE & FF but after I just get it in list display

more options

Did you go through the options in this link - https://support.mozilla.com/kb/Websites+look+wrong

more options

Again thanks for your reply - I did the clearing the cache solution & that has cured the problem - again thanks for your help