Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Fennec will not load on samsung epic 4g, just get a white screen

  • 3 cavab
  • 5 have this problem
  • 9 views
  • Last reply by zob

more options

I downloaded Firefox Mobile to my Samsung Epic Galaxy 4G phone and followed the installation instructions. When I try to launch the browser I briefly get a white screen and then the application closes. I tried uninstalling and then re-installing Fennec and had the exact same results. I have 15+ GB available on my SD card and 257 MB available internal memory on the phone. I'm stumped.

I downloaded Firefox Mobile to my Samsung Epic Galaxy 4G phone and followed the installation instructions. When I try to launch the browser I briefly get a white screen and then the application closes. I tried uninstalling and then re-installing Fennec and had the exact same results. I have 15+ GB available on my SD card and 257 MB available internal memory on the phone. I'm stumped.

All Replies (3)

more options

Did you download a nightly build? Today's nightly build was broken and crashes on startup; we will have a new nightly build available in a couple hours from https://wiki.mozilla.org/Mobile/Platforms/Android

Or you can download the official Firefox 4 beta release from http://www.mozilla.com/en-US/mobile/download/

Please let us know whether this solves your problem.

more options

This is now fixed in the latest nightly build at https://wiki.mozilla.org/Mobile/Platforms/Android

more options

Thanks, that was exactly my problem. For my initial download of the app I had inadvertently scanned the nightly build instead of the Beta 4. I uninstalled the former and then downloaded and installed the correct version and it works great! Thanks. Will now update to the new nightly build.