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cannot configure btconnect email on thunderbird

  • 1 cavab
  • 1 has this problem
  • 17 views
  • Last reply by sfhowes

robert.sneyd
robert.sneyd
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I have had btconnect working on thunderbird/w10 before but had to do a clean reinstall of w10 to appease sage accounting software (another story). Wish I had noted down the settings... Now unable to configure TB for btconnect email I'd much appreciate some help with: IMAP vs POP (has to be POP for btconnect I think?) server host names (incoming and outgoing) Port numbers or auto SSL/TLS or STARTTLS authentication choice

thanks RS

I have had btconnect working on thunderbird/w10 before but had to do a clean reinstall of w10 to appease sage accounting software (another story). Wish I had noted down the settings... Now unable to configure TB for btconnect email I'd much appreciate some help with: IMAP vs POP (has to be POP for btconnect I think?) server host names (incoming and outgoing) Port numbers or auto SSL/TLS or STARTTLS authentication choice thanks RS

All Replies (1)

sfhowes
sfhowes
  • Top 10 Contributor
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I think btconnect accounts are POP only, which may be a serious limitation if you access the account from multiple devices:

https://business.forums.bt.com/t5/Email-computing-hosting-domains/IMAP-settings-for-btconnect-com-email-addresses/m-p/82695/highlight/true#M10371

For POP, the setup is the same as for Office365 or outlook.com/hotmail:

incoming POP server: outlook.office365.com on port 995, SSL/TLS security, authentication = normal password, User Name = email address.

outgoing SMTP server: smtp.office365.com on port 587, STARTTLS security, authentication = normal password, User Name = email address.

You might have to enable POP in the account's webmail settings.