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No browser will start message c:\\windows\system32\dbghelp.dll is not designed to run on windows or it contains errors

  • 2 cavab
  • 1 has this problem
  • 4 views
  • Last reply by cor-el

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after recent update the above meesage appears - have un installed and tried to re-instal but same message after re-install - this was an IE issue and Firefox was installed worked when that arose - now also affect Chrome?

after recent update the above meesage appears - have un installed and tried to re-instal but same message after re-install - this was an IE issue and Firefox was installed worked when that arose - now also affect Chrome?

All Replies (2)

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Let’s do a full clean re-install;

Download Firefox For All languages And Systems {web link}

Save the file. Then Close Firefox.

Using your file browser, open the Programs Folder on your computer.

Windows: C:\Program Files C:\Program Files (x86)

Mac: Open the "Applications" folder. https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac

Linux: Check your user manual. If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it. See Install Firefox on Linux; https://support.mozilla.org/en-US/kb/install-firefox-linux

If you downloaded and installed the binary package from the Firefox download page, simply remove the folder Firefox in your home directory. http://www.mozilla.org/firefox#desktop ++++++++++++++++++++++++++++ Do Not remove the profiles folder.

Look for, and rename any Mozilla or Firefox program folders by adding .old to them. Do not rename the Mozilla Thunderbird folder if there is one.

After rebooting the computer, run a registry scanner if you have one. Then run the installer. If all goes well, remove the OLD folders when you are done. +++++++++++++++++++++++++++ If there is a problem, start your Computer in safe mode and try again.

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode This shows how to Start all Computers in Safe Mode; Free Online Encyclopedia

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Maybe run SFC.exe as administrator since it sounds that your Windows installationis corrupted (32-bit DLL install 64-bit DLL?)