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Why does my BTINternet Yahoomail web-access to my email account only partially replicate the folder stuctures set up within my Thunderbird?

  • 3 cavab
  • 2 have this problem
  • 15 views
  • Last reply by christ1

david.shillibier2
david.shillibier2
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I have Thunderbird to access my BTInternet mail provider on my Windows 10 PC. I access my emails via the internet using BT Yahoo. My BT Yahoo mail app only partially replicates the folder structure which I have successfully set up under Thunderbird.

How do I ensure that emails in folders in Thunderbird are fully replicated in Yahoo and therefore are able toact as relaible backups?

Dealings wiht BT this morning has proved that the BT web mail service is operating properly.

Do I need to modify my Thunderbird settings t ensure all folders and their contents are visible through BT Yahoo?

I have Thunderbird to access my BTInternet mail provider on my Windows 10 PC. I access my emails via the internet using BT Yahoo. My BT Yahoo mail app only partially replicates the folder structure which I have successfully set up under Thunderbird. How do I ensure that emails in folders in Thunderbird are fully replicated in Yahoo and therefore are able toact as relaible backups? Dealings wiht BT this morning has proved that the BT web mail service is operating properly. Do I need to modify my Thunderbird settings t ensure all folders and their contents are visible through BT Yahoo?

All Replies (3)

christ1
christ1
  • Top 25 Contributor
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What is your account type - POP or IMAP?

david.shillibier2
david.shillibier2 Question owner
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Hi

Thanks for your note.

My BTINternet email account is an IMAP account

I still only have partially replicated folder structures from Thunderbird on it

christ1
christ1
  • Top 25 Contributor
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Please post your Troubleshooting Information. At the top right of the Thunderbird window, click the menu button , then select Help > Troubleshooting Information. Press the "Copy text to clipboard button" and paste the information into your reply.