Showing questions tagged: اعرض كل الأسئلة
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truncated text with firefox 115.0.1 android 9

Having web pages with missing, truncated text or blank rendering similar to error reported to Mozilla support by - pnystrom 7/22/21, 9:44 PM and moderated by Paul. Duc… (read more)

Having web pages with missing, truncated text or blank rendering similar to error reported to Mozilla support by -

pnystrom 7/22/21, 9:44 PM

and moderated by Paul.

Duck Duck Go list of search results has missing text and blank space, for example. Same missing text happened with earlier version of Firefox but is worse with this version update. Have Motorola moto 6g play phone.

Asked by berg.eedward 10 months ago

Last reply by Garrett24 9 months ago

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Firefox doesn't display text correctly

Firefox is failing to display text properly on pages. Paragraphs are getting whited out at seemingly random. If I zoom or highlight the missing part I can usually get it … (read more)

Firefox is failing to display text properly on pages. Paragraphs are getting whited out at seemingly random. If I zoom or highlight the missing part I can usually get it to show up.

I'm using the android mobile version.

I've tried: Clearing the cache Uninstalling/reinstalling Firefox Deleting all add ons Restarting my device Changing font display sizes in Firefox and on my device

It's only Firefox, pages display properly when I try using a different browser. This has been an ongoing problem but its suddenly effecting huge chunks of text on all websites where previously it would only block a word or two on some websites.

(It was even effecting text while trying to type this ticket which is super annoying. )

Asked by thespicydiamond 10 months ago

Last reply by orange_cat 10 months ago

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Google search page freezing.

While searching for something in Google, and when I'm tapping on the suggested images with the search results, the page is freezing. That's happening everytime when searc… (read more)

While searching for something in Google, and when I'm tapping on the suggested images with the search results, the page is freezing. That's happening everytime when searching something in Google. Note: I'm using the Google search fixer add-on.

Asked by Ratnodip Saha 10 months ago

Last reply by Catalin 10 months ago

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watching video fullscreen first time

Dear Mozilla support, For a while I have the problem that when I want to watch a video fullscreen on a website e.g. youtube, inline video etc. Firefox stops and complete… (read more)

Dear Mozilla support,

For a while I have the problem that when I want to watch a video fullscreen on a website e.g. youtube, inline video etc. Firefox stops and completely closes. This is only the first time when I play the video. When I re-open the browser I can continue watching the video fullscreen without any problem. I don't receive any error messages.

Attached the specs of my phone and Firefox browser.

Kind regards, Rick

Asked by rickhekman 6 months ago

Last reply by Paul 5 months ago

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Full Screen Video Issue

Although New Build Claims -- Fixed the problem that caused full screen YouTube videos to exit and switch to portrait mode when changing quality or speed. But issue still … (read more)

Although New Build Claims -- Fixed the problem that caused full screen YouTube videos to exit and switch to portrait mode when changing quality or speed. But issue still persist screen doesn't rotate to Landscape mode in full screen mode. It stays in portrait mode with caption below entering in Full Screen. Works Flawlessly in Firefox Nightly

Asked by Wolfhound 1 year ago

Last reply by Paul 1 year ago

Mozilla Support website

"Can you provide guidance on how to optimize my search experience in Mozilla Firefox? I'm looking for tips and settings adjustments to enhance my search efficiency and ac… (read more)

"Can you provide guidance on how to optimize my search experience in Mozilla Firefox? I'm looking for tips and settings adjustments to enhance my search efficiency and accuracy. Thank you!"

Asked by Alban Osmani 5 months ago

Last reply by Paul 5 months ago

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Firefox rejects all service requests. Left on address line is a "human being symbol" with red backslash bar over it. How to recover?

Android Mobile phone Firefox rejects ALL service requests. Left on address line is a "human being symbol" with red backslash bar over it. How to recover? (When proble… (read more)

Android Mobile phone

Firefox rejects ALL service requests. Left on address line is a "human being symbol" with red backslash bar over it. How to recover?

(When problem appeared I have not touched any settings. Phone power off/on does not help.)

Asked by FIREFOX 10 months ago

Last reply by TyDraniu 10 months ago

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update will preserve the original review and show the new updated review above it, which will help consumers understand why the review was updated. Editing a review will overwrite the original review and should be used primarily for correcting mistakes.

How can I update or edit my reviews? Users may update or edit their reviews by visiting their profile page and clicking on the "Write update" or "Edit review" link under… (read more)

How can I update or edit my reviews?

Users may update or edit their reviews by visiting their profile page and clicking on the "Write update" or "Edit review" link underneath their review. Writing an update will preserve the original review and show the new updated review above it, which will help consumers understand why the review was updated. Editing a review will overwrite the original review and should be used primarily for correcting mistakes.

Asked by shahariya 10 months ago

Last reply by Paul 10 months ago

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connecting to onion sites

Every time I try to go to a .onion site I get a message saying "you are trying to reach an onion/hidden service. To access (site) via web you will have to use the tor bro… (read more)

Every time I try to go to a .onion site I get a message saying "you are trying to reach an onion/hidden service. To access (site) via web you will have to use the tor browser" but I am on tor browser.

Asked by robbieboi198637 1 year ago

Last reply by Paul 1 year ago

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Add to home screen, Add to shortcuts

I frequently attempt to add shortcuts to web pages to my home screen, but I find that the "Add to home screen" option is not always available. I'd appreciated to insight… (read more)

I frequently attempt to add shortcuts to web pages to my home screen, but I find that the "Add to home screen" option is not always available. I'd appreciated to insight into that.

If that is the case, I attempt to choose "Add to shortcuts" if it is a present, but I have no idea where to go from there to access the shortcut, since it does not appear on my home page. My only clue Is that I notice it has a "pinned" icon associated with it, so maybe there is a repository containing theses shortcuts? I looked for something related to that but no luck.

Asked by noel_envode 1 year ago

Last reply by Jonathan 1 year ago

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Full Screen to Landscape Mode Not Working

Lately Full Screen to Landscape mode for YouTube and other websites is not working (Screen doesn't rotate to Landscape Mode screen stays at Portrait Mode at Full Screen) … (read more)

Lately Full Screen to Landscape mode for YouTube and other websites is not working (Screen doesn't rotate to Landscape Mode screen stays at Portrait Mode at Full Screen) Please fix this issue.

Asked by Wolfhound 1 year ago

Last reply by Paul 1 year ago

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Youtube videos don't load

Firefox doesn't play Youtube videos. When opening Youtube website, the loading progress bar stops at around 80% and the video keeps showing the loading circle when pressi… (read more)

Firefox doesn't play Youtube videos. When opening Youtube website, the loading progress bar stops at around 80% and the video keeps showing the loading circle when pressing 'play' button.

Seems like only the tabs that have been opened for a while are affected. When opening the same video in the new tab, the issue is gone.

When the app is force stopped and started again, the issue disappears and then appears again after some time.

Installed add-ons: uBlock Origin Privacy Badger Video Background Play Fix

The issue persists when all add-ons are disabled. Can be reproduced when using a mobile network without a VPN connection.

I haven't tried to reproduce the issue with all the add-ons initially disabled.

I've found similar issues, that are however not limited to Youtube: https://support.mozilla.org/en-US/questions/1411513 https://support.mozilla.org/en-US/questions/1419131 https://support.mozilla.org/en-US/questions/1374967

This issue is focused on Youtube, so that hopefully it will be easier to debug.

Thank you for developing and contributing to Firefox for Android. It's a modern and competitive mobile browser. I appreciate your effort!

Asked by Rocking Cat 8 months ago

Last reply by Paul 8 months ago

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Firefox Android place website shortcut on home screen, not "Install" web app?

I want to add a shortcut to my Android device's home screen for a specific location within a popular website (github). However Firefox doesn't allow me to do that, as the… (read more)

I want to add a shortcut to my Android device's home screen for a specific location within a popular website (github). However Firefox doesn't allow me to do that, as the option to "Add to Home screen" changes to "Install" (i.e. prompting to install it as a web-app).

While the "Install" option also places a shortcut on the home screen, it doesn't allow for a specific URL, rather it just leads to the github login screen instead (just as it would with an "app" you wish to use). I don't want that, I want a shortcut to a specific page within github.

Is there any workaround for this? Can this behavior of "Installing" web-apps be disabled somehow in about:config, so that all websites can just be added as regular shortcuts?

I'm using FF Nightly for Android, btw.

Thanks in advance!

Asked by Raynor 1 year ago

Last reply by Paul 1 year ago