منتدى دعم ”Firefox“

Hi, can you help? I can't access morphy richards website from my phone and my pc through Firefox. I can access it through Microsoft Edge on my pc and my Samsung Internet app on my phone but not through my Firefox app or windows 11 Pro desktop pc. I get this message on my pc

Hmm. We’re having trouble finding that site. We can’t connect to the server at www.morphyrichards.com. If you entered the right address, you can: Try again later Check your network connection Check that Firefox has permission to access the web you might be connected but behind a firewall

and this message on my phone through the Firefox app

Address Not Found. The browser could not find the host server for the provided address. Check the address for typing errors such as ww.example.com instead of www.example.com.

If you are unable to load any pages, check your device’s data or Wi-Fi connection. 

Steps I have taken is clearing data, history and cache on pc, turning off mcafee firewall. I use my pc through a wired Internet connection and my phone through Wi-Fi and data and it's the same on both I can't access the website. Like I mentioned I can access it no problems through Microsoft Edge on my pc and Samsung Internet app on my phone so I have now pinpointed it to Mozilla Firefox being the issue, also this is the only website I have issues with. Please can you help? Regards, Steve

Lately in Google Drive I get this error when I select one image or a file: Impossible load details. Retry. I have Firefox 108 version, on Edge and Chrome all is OK. Also the troubleshoot mode doesn't resolve the problem.

Some of the scripts are not loading or working properly, like clicking boxes and notifications on some sites. Most recently this happened on the New Statesman website, I doubt they haven't optimized their site for Firefox. Previously I encountered this on Gerogetown University's Management System platform, which according to IT should be fine with Firefox. I removed all the extensions, cleared the cache and cookies, tried troubleshooting mode, even reinstalled Firefox to no avail. I accept all cookies. Settings are default. The issue is specific to Firefox, Edge works fine. Please help, I don't want to migrate back to Edge.

Foxnews.com causes Firefox 102.0.1 to freeze when scrolling pages with lots of images. Closing and restarting FF does not help. The freeze reoccurs. What does help for awhile is to delete the file places.sqlite. After that FF runs for a few hours until the problem happens again. Is there a setting or other fix for this issue?

AdBlockPlus and uBlock Origin are both installed, but are disabled on www.foxnews.com.

Hey, so, I've seen this question a couple times when I searched, but (a) there didn't seem to be any solution and (b) they were all regarding Macs and I'm on Windows 11 v 23H2. I keep getting bubbles saying that Firefox wasn't able to check for updates- not that it couldn't download or install updates, but it couldn't search for one. I also did the "about Firefox" thing and it gives me the same message. Both of these have been going on for a couple days and I have attempted restarting Firefox multiple times and did a manual update [125.0.1 (64-bit)] just in case there was a problem there. Now, I've tried the tips from the other threads (turning off the proxy, checking any anti-update policies, and checking the add.update.url in the config settings) with no luck. So in an effort to either bump the question or get any Windows oriented answers... Thanks muchly

When switched to mobile hot spot from wifi [and viceversa] Firefox can't load websites but other browsers can. I am facing this issue recently like from a month or so. Before that all working fine. I have already tried the troubleshooting steps from here https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can, Still no luck! Edition Windows 11 Home Single Language Version 22H2 OS build 22621.2506

Note:Whenever i switch to mobile hot spot i have to restart laptop to make Firefox work.

Is there any permanent solution for this problem?

Every time i open Firefox a little window comes up and says for a fraction of a second that im using an older version of Firefox (Even though that i'm using the latest) and then it crashes. I've tried everything, from reinstalling, rebooting, making exceptions in the firewall and even manually installing Firefox, but nothing. Before anyone asks, i do not have AVG, Avast or Commodo, and the Firewall is the basic Windows one. The issue is very similar to this one:https://support.mozilla.org/en-US/questions/970099. I also tried what they said, but unfortunately nothing woks for me.

I have Yahoo as my home page and usually search from it starting out. I noticed, however, after the last update or two in the last week that when I hit search, it opens the search results in a new tab. It didn't use to do this, but I can't find any Firefox option to make the searches stay in the existing tab. Can anyone help with this? I don't think it's Yahoo's settings, because I'm not signed into it. It seems like the Firefox update created this new behavior.

Firefox has recently (within about a week or so) begun to crash randomly for me when switching between open tabs. The problem can be reliably replicated with ~6 tabs open, while quickly cycling between them. Firefox has been updated, and the crash still occurs even in troubleshooting mode. The most recent reported crash is Crash ID: 54793083-0841-470c-ae8a-687030240105. The flagged 'Crash Reason' is EXCEPTION_ACCESS_VIOLATION_WRITE

Hello. I have a problem with turning off google safesearch. I'm 28 years old so it's not a problem with google acc. I have same firefox on pc and on laptop. On pc and on smarthphone it's easily turning off and if i'm using edge or chrome on laptop it's also turned off, but if i'm using firefox exactly on google it's always turned on no matter what i'm do. Just in case, if i'm using for example bing search in firefox it's also turned off, likely it's always turned when i'm using google with combination in firefox. Methods that I already tried: 1) Turned off in computer settings (not worked) 2) Reinstalled browser (not worked) 3) Checked in my wifi settings (not worked) 4) Updated everything (not worked) Waiting for your help.

Audio was working fine until recently. Now, firefox has no audio playing on any site.

Some sites show "PLAYING" in tab, but others like YouTube don't show that notification. Even with "PLAYING", there is no audio output.

I checked Windows settings and Firefox is set up correct (and the same as it was before it stopped working), see screenshot attached. Otherwise, I restarted Firefox, tried it in troubleshoot mode, and reinstalled Firefox. No changes.

Possible system changes include: Maybe a Firefox update occured and broke the program? I installed the game Civ5 from Steam which required some Windows VS redistributibles installed.

Recently I activated 2FA on Firefox. I scanned the barcode by Google authenticator, to make it my code generator.

I'm now trying to enter Firefox on my laptop. After typing my password, when I try to enter one of the generated Google Authenticator codes, I constantly get a response "Invalid code".

I had to use one of the backup codes (out of the 8), and managed to enter my account on the laptop, but none of the logins and passwords were found there (it's empty).

My first question is why does Firefox reject the codes received from Google Authenticator (do I have to cancel my 2FA and define it once again? but I did everything by the book, with GA, and it seemed fine the other day).

My second question: I finally managed to enter my account with one of the eight backup code. Why are there no passwords etc? Aren't they automatically drawn from my usual (existing) account?

The laptop runs Win 10. I installed the 2FA on my main computer, which runs Win 11.

Thank you very much in advance, Eldad

How can I block the dropdown video miniplayer in Firefox 120.0.1 on Windows 11? It doesn't happen in MS Edge.

I've already set the following with no results:

media.autoplay.default = 5 media.autoplay.blocking_policy = 2 media.autoplay.allow-extension-background-pages = false media.autoplay.block-event.enabled = true media.block-autoplay-until-in-foreground = false

Is there a setting that I've missed? Can the miniplayer somehow be blocked using userContent.css? Can the miniplayer be totally removed from Firefox?

New computer, Win 11 and FF 120.0.1 all fresh installed and updated with latest versions. The double line spacing in bookmarks and all other menus is back. There was a fix for ver. 89 with the css file trick, but that DOES NOT WORK with this version. All other options I've run across don't work either. Why do the Mozilla software engineers think it's a good idea to break their flagship application every few years? Rhetorical question, I know.

Does anyone have a user fix that actually works with this FF 120.0.1 version? Something an experienced user can do that is not a programmer. analyst or engineer? I've been using FF since it first came out to challenge Microsoft's IE. Late '90s? I'd like to keep using it but this is too annoying to tolerate.

If anyone can help with step by step instructions, I would be eternally grateful.

More and more I'm having to go to other browsers like Chrome or Edge to open certain websites as they do not work through the Firefox browser. Why is this and how can i get them to work before i change browsers permanently?

I used to watch the TED videos using the links in their email. Then some time ago they stopped playing. It accesses the website and video but there is a circle going around and nothing happens. I tested the same on Microsoft Edge and it works. I do not like Edge and hopefully, you can solve this issue because it is important. I have looked at all the solutions online but they do not fix the problem. I use Windows 11 and everything is up to date.

My laptop crashed last night

I had to reboot windows. I had a lot of passwords saved on my firefox browser How can i recover these passwords? I need them to run software for college

Sincerely Ben Martens

Remember search and form history. This setting always resets to false after the latest two FireFox updates and I need to enable it again.

After logging out and back in the setting is disabled again. I've removed all plugins and extensions I've added and the issue persists.

I've tried Places Database : Verify Integrity but the issue persists on very Restart or loggin. In the past I've even removed FireFox with a 3rd party uninstaller to remove all remnants of FF but, as a very long term user of FF (right from the early Win XP days), this issue pops up from time to time and it's really starting to become extremely annoying.

Apart from Refreshing FF or the total nuke and reinstall option, what else can be done to stop this issue?

Thanks.