Showing questions tagged: اعرض كل الأسئلة

No longer able to print

Started yesterday March 1st. Linux Mint Firefox 86 Brother HLL 2300 printer Was working fine day before. Went to print and it stops after (it appears) to start sending… (read more)

Started yesterday March 1st. Linux Mint Firefox 86 Brother HLL 2300 printer

Was working fine day before. Went to print and it stops after (it appears) to start sending to the printer. Pops up an error message. Run diagnose and it returns with "The printers state message is "Filter Failed"

Prints fine with any other browser of software.

I have tired all the reset printers instructions on here. Including editing the config file.

Asked by Kudzu 5 days ago

Last reply by jonzn4SUSE 4 hours ago

Cannot click okay on the download dialogue

Whenever I click on a file to download in Firefox the dialogue box pops up asking what I would like to do with the file. I can select Open or Save as usual, but no matter… (read more)

Whenever I click on a file to download in Firefox the dialogue box pops up asking what I would like to do with the file. I can select Open or Save as usual, but no matter what I press or how long I wait the ok button remains greyed out and unselectable. This means I can't download anything in Firefox which is very frustrating. Downloading works fine in other browsers.

So far I have run the refresh thing on Firefox which hasn't helped. I do not have any Parental Controls on as far as I know, this is a brand new computer, no children use any computers in this house and I have never activated anything like that. I have also cleared the downloads folder which had no affect either.

I just can't work out why it isn't working.

Asked by katherine.f 6 days ago

Last reply by jonzn4SUSE 4 hours ago

"a webpage might be slowing down your browser." frequent persistent yellow pop up bug crashing my webpages. please make it stop!?

hello there and good evening:3 my husband and i are having this repetitive and extremely frequent bright yellow pop up with a robot that states "a webpage might be slowin… (read more)

hello there and good evening:3 my husband and i are having this repetitive and extremely frequent bright yellow pop up with a robot that states "a webpage might be slowing down your browser." then the option to wait, or stop it. i've ran out of patience with this notification to the point to where even though i'de hate to, i would have no choice but to switch back to chrome just to stop being spammed by this pop up while im trying to relax. it happens more frequently on youtube and walmart.com, and i just want it to stop because it seems as if when it does show up, once it starts it never stops, and it actually slows down my webpage to the point of becoming unresponsive and stalling/crashing my only webpage open at the time. my husband has the same issue and we both use windows desktop. it only started appearing after the latest update. please, can someone help me make this thing go away? its very stressful and i cant browse in peace anymore on firefox. yes we have turned off all background processes, and we both have scowered settings troubleshooting for hours at a time to no avail, it just never stops and it behaving like a really bad bug.

Asked by Sprinkles91 3 days ago

Last reply by jonzn4SUSE 6 hours ago

Can't open links from other apps, error "Firefox is already running"

I'm running Arch btw, with GNOME Shell 3.38.3 and Firefox 86.0 (64-bit). If I have Firefox already open and I click on a link inside of another app, Firefox displays the … (read more)

I'm running Arch btw, with GNOME Shell 3.38.3 and Firefox 86.0 (64-bit).

If I have Firefox already open and I click on a link inside of another app, Firefox displays the following error message and the link fails to open.

Firefox is already running, but is not responding. To use Firefox, you must first close the existing Firefox process, restart your device, or use a different profile.

However, if I close Firefox and then click the link again, Firefox will correctly open the link.

Asked by jpina452 3 days ago

Last reply by jonzn4SUSE 7 hours ago

On my Ubuntu machine suddenly Firefox crashes during startup.

Hi Guys, Firefox crashes during startup, also after reinstallation: See also attached debug trace report. AdapterDeviceID: 0x0126 AdapterDriverVendor: mesa/i965 AdapterDr… (read more)

Hi Guys,

Firefox crashes during startup, also after reinstallation: See also attached debug trace report.

AdapterDeviceID: 0x0126 AdapterDriverVendor: mesa/i965 AdapterDriverVersion: 20.2.6.0 AdapterVendorID: 0x8086 AvailablePageFile: 0 AvailablePhysicalMemory: 1909657600 AvailableSwapMemory: 1341628416 AvailableVirtualMemory: 2730065920 BuildID: 20210222142601 CrashTime: 1614854965 DesktopEnvironment: gnome EMCheckCompatibility: true FramePoisonBase: 9223372036600930304 FramePoisonSize: 4096 InstallTime: 1614630401 IsWayland: 0 IsWaylandDRM: 0 MozCrashReason: OOB Notes: Ubuntu 20.04.2 LTSFP(D00-L1000-W00000000-T000) WR? WR- OMTP? OMTP- ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 1 SecondsSinceLastCrash: 47923 StartupCrash: 1 StartupTime: 1614854964 ThreadIdNameMapping: 15159:"IPC I/O Parent",15160:"Timer",15161:"Netlink Monitor",15162:"Socket Thread",15163:"Permission",15166:"JS Watchdog",15167:"JS Helper",15168:"JS Helper",15169:"JS Helper",15170:"JS Helper",15172:"Cache2 I/O",15173:"Cookie",15174:"StreamTrans #1",15175:"DOM Worker",15176:"IPDL Background",15177:"StreamTrans #2",15178:"QuotaManager IO",15179:"IndexedDB #1",15180:"Worker Launcher",15181:"SoftwareVsyncThread",15182:"Compositor", Throttleable: 1 TotalPageFile: 6182121472 TotalPhysicalMemory: 4034641920 UptimeTS: 1.37918001 Vendor: Mozilla Version: 86.0

This report also contains technical information about the state of the application when it crashed. Thanks in anticipation Andries

Asked by Andries Lohmeijer 3 days ago

Last reply by jonzn4SUSE 8 hours ago

Firefox, webmail email, unable to send/reply or forward any new emails

until yesterday afteroon all was working ok, but now i can't reply/forward or send any new email. No error message at all, just clicking relevant option does nothing at … (read more)

until yesterday afteroon all was working ok, but now i can't reply/forward or send any new email. No error message at all, just clicking relevant option does nothing at all.

Only firefox browser affected & webmail account working fully on other browsers. Help! thanks

Asked by lexxy_703 3 days ago

Last reply by jonzn4SUSE 8 hours ago

firefox crash ubuntu 18.04

Hi Firefox has been crashing on my linux system since february 27th Whether I attempt to start it safe mode or not, it will crach on startup, and Mozzilla Crash Reporter… (read more)

Hi Firefox has been crashing on my linux system since february 27th Whether I attempt to start it safe mode or not, it will crach on startup, and Mozzilla Crash Reporter GUI will open. If I attempt to run it from the terminal in safe mode, the following error message appears in the console ExceptionHandler::GenerateDump cloned child 21529 ExceptionHandler::SendContinueSignalToChild sent continue signal to child ExceptionHandler::WaitForContinueSignal waiting for continue signal...

This is the content of the most recent file in ~/.mozilla/firefox/Crash Reports/pending


{"AdapterDeviceID":"0x0166","AdapterDriverVendor":"mesa/i965","AdapterDriverVersion":"20.0.8.0","AdapterVendorID":"0x8086","AvailablePageFile":"0","AvailablePhysicalMemory":"122281984","AvailableSwapMemory":"1374183424","AvailableVirtualMemory":"1683070976","BuildID":"20210222142601","CrashTime":"1614523618","DesktopEnvironment":"gnome","EMCheckCompatibility":"true","FramePoisonBase":"9223372036600930304","FramePoisonSize":"4096","InstallTime":"1614417559","IsWayland":"0","IsWaylandDRM":"0","MozCrashReason":"OOB","Notes":"Ubuntu 18.04.5 LTSFP(D00-L1000-W00000000-T000) WR? WR- OMTP? OMTP- ","ProductID":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","ProductName":"Firefox","ReleaseChannel":"release","SafeMode":"1","SecondsSinceLastCrash":"10","ServerURL":"https://crash-reports.mozilla.com/submit?id={ec8030f7-c20a-464f-9b0e-13a3a9e97384}&version=86.0&buildid=20210222142601","StackTraces":{"crash_info":{"address":"0","crashing_thread":0,"type":"SIGSEGV /SEGV_MAPERR"},"modules":[{"base_addr":"0x7f212ff74000","code_id":"1e756486b2b98ce1a7aaf89f21df80a87ae917ae","debug_file":"libxul.so","debug_id":"8664751EB9B2E18CA7AAF89F21DF80A80","end_addr":"0x7f21384f3000","filename":"libxul.so","version":""}],"status":"OK","threads":[{"frames":[{"ip":"0x7f2135a23a0b","module_index":0,"trust":"context"},{"ip":"0x7f2134e1fa7e","module_index":0,"trust":"scan"}]}]},"StartupCrash":"1","StartupTime":"1614523616","TelemetryClientId":"eedb5a75-0b05-48d7-9f0b-e0ff7d7a1bef","TelemetryServerURL":"https://incoming.telemetry.mozilla.org","TelemetrySessionId":"54d80b9d-456a-4e17-9863-807eb6a296b8","ThreadIdNameMapping":"9568:\"IPC I/O Parent\",9569:\"Timer\",9570:\"Netlink Monitor\",9571:\"Socket Thread\",9572:\"Permission\",9575:\"JS Watchdog\",9576:\"JS Helper\",9578:\"JS Helper\",9579:\"JS Helper\",9577:\"JS Helper\",9587:\"Cache2 I/O\",9588:\"Cookie\",9589:\"StreamTrans #1\",9591:\"DOM Worker\",9593:\"IPDL Background\",9594:\"StreamTrans #2\",9605:\"StreamTrans #3\",9614:\"QuotaManager IO\",9629:\"IndexedDB #1\",9701:\"Worker Launcher\",9755:\"SoftwareVsyncThread\",9756:\"Compositor\",","TotalPageFile":"5408432128","TotalPhysicalMemory":"4028993536","UptimeTS":"1.39140296","Vendor":"Mozilla","Version":"86.0"}

What can I do to get fireworks working again?

Best wishes,

Will

Asked by william23b 1 week ago

Last reply by jonzn4SUSE 8 hours ago

Unable to play any Videos in Mozilla Firefox 86.0 on Ubuntu 20.04 LTS

Hello, I am using Mozilla Firefox 86.0 on Ubuntu 20.04 LTS Desktop, I am unable to play any kind of Video embedded on my Websites, I've also tried disabling the Hardware … (read more)

Hello,

I am using Mozilla Firefox 86.0 on Ubuntu 20.04 LTS Desktop, I am unable to play any kind of Video embedded on my Websites, I've also tried disabling the Hardware Acceleration in Firefox Setting, but still, the issue remains the same.

in my Ubuntu 20.04 LTS -> ffmpeg is installed, libavcodec-extra is also installed, but I am unable to understand why Mozilla Firefox is not playing the Videos in the Browser?

please help me in this case, I am frustrated with this for 2 months or more.

Kind Regards, Dhaval

Asked by Dhaval Vira 1 day ago

Last reply by jonzn4SUSE 9 hours ago

A web page is slowing down your browser

On Firefox, I am getting this yellow bar stating, "A web page is slowing down your browser." I am getting this frequently everyday. After I click on "Stop it", it disap… (read more)

On Firefox, I am getting this yellow bar stating, "A web page is slowing down your browser." I am getting this frequently everyday. After I click on "Stop it", it disappears, but Firefox remains frozen and I have to close it, most of the time through the task manager. I have refreshed Firefox, but the message still keeps on appearing, most of the time when I am on AOL. This problem is making Firefox useless for me. I have also read similar experiences from many other Firefox users. Why can Firefox not fix it? It is not even listed in the Firefox problems and solutions.

Asked by Fazalx 13 hours ago

Last reply by FredMcD 9 hours ago

Firefox 86 on Mac crashes on opening gmail.com and meet.google.com

My Firefox installation (86.0 64-bit on macOS 10.15.7) always crashes on opening gmail.com. It seems to be on the point it loads the hangout stuff, but that's subjective.… (read more)

My Firefox installation (86.0 64-bit on macOS 10.15.7) always crashes on opening gmail.com. It seems to be on the point it loads the hangout stuff, but that's subjective. Also seems to happen on other google domains, like meet.google.com

Some Crash ID's bp-b0a5daca-f85f-47dc-a306-647250210306 (gmail.com crash) bp-d4e0a614-cea4-41b3-b665-e5abd0210306 (meet.google.com crash)

What I've done:

  • Tested if crash happens in safe mode (yes)
  • Refreshed my installation: still happens
  • Removed all cookies for google domains, still happens
  • Created a fully new profile, crash still happens
  • Installed a new Firefox from the website, crash still happens

Asked by contact452 1 day ago

Last reply by FredMcD 20 hours ago

For more than a year: "A web page is slowing down your browser"

For more than a year, I've been plagued with, "A web page is slowing down your browser." It appears most often on Facebook and while multiple tabs are loaded, but other w… (read more)

For more than a year, I've been plagued with, "A web page is slowing down your browser."

It appears most often on Facebook and while multiple tabs are loaded, but other websites cause it to happen, as well, even when Facebook isn't loaded at all. The fewest multiple tabs that trigger this behavior is two (2), though it usually rears its head with around seven or more.

It appears whether extensions or plugins are disabled or not.

This never happens with Google Chrome.

I'm using the latest, 64-bit version of Firefox with automatic updates enabled.

This has been happening for more than a year.

Once a page begins to display this, it's done for the day about 80% of the time.

Closing multiple tabs does NOT solve the problem once it occurs.

Closing Firefox entirely (all tabs) does solve the problem, but only for a while.

Choosing Stop It or Wait doesn't seem to solve anything.

I've tried uninstalling and reinstalling Firefox, twice.

OS: Windows 10 64-bit Anti-virus: Bitdefender Total Security for the second half of the year; Norton Security for the first half of the year.

I really wish Mozilla would put some effort into actually FIXING this major problem, as I've reached the point where I'm about to ditch Firefox entirely and go back to using Google Chrome. Judging by what I've found in these forums, it's been around since 2017, and none of the tips given therein have worked.

It's almost as if something in a tab other than the current one is occupying an excessive amount of processor cycles, and instead of managing it properly, Firefox gets hung up trying to

Suspicion: Facebook, possibly YouTube (owned by Google) intentionally "exercises" Firefox browsers in the hopes of getting users to drop it and go back to the far less secure Google Chrome.

Thank you for your time.

Asked by swamper 1 day ago

Last reply by FredMcD 1 day ago

PR_END_OF_FILE_ERROR

I KEEP GETTING THIS- Secure Connection Failed An error occurred during a connection to [REDACTED].com. PR_END_OF_FILE_ERROR The page you are trying to view cannot be s… (read more)

I KEEP GETTING THIS- Secure Connection Failed

An error occurred during a connection to [REDACTED].com. PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Is there anyway to Override this? It is EXTREMELY ANNOYING! The website was perfectly accessible up until a few days ago.

Asked by greg1865 1 day ago

Last reply by FredMcD 1 day ago

Consistent and unresponsive blank page

Firefox is not responding for me and I've tried everything. -I've refreshed the firefox app 5 times -reinstalled it -cleared cache and cookies -I did a troubleshoot -di… (read more)

Firefox is not responding for me and I've tried everything.

-I've refreshed the firefox app 5 times -reinstalled it -cleared cache and cookies -I did a troubleshoot -disabled add-ons -disabled hardware acceleration

nothing. Any sugguestions?

Asked by Samantha M. 2 days ago

Last reply by cor-el 1 day ago

Firefox start up crash on Ubuntu 18.04

Hi, I currently have the following error message when i start firefox from Terminal in safe mode ~$ firefox/firefox -safe-mode ExceptionHandler::GenerateDump cloned child… (read more)

Hi, I currently have the following error message when i start firefox from Terminal in safe mode

~$ firefox/firefox -safe-mode ExceptionHandler::GenerateDump cloned child 2702 ExceptionHandler::SendContinueSignalToChild sent continue signal to child ExceptionHandler::WaitForContinueSignal waiting for continue signal...


I have followed steps in detailed in this link https://support.mozilla.org/en-US/kb/firefox-keeps-crashing-startup

The crash persists:

When I start firefox in safe mode When I uninstall it and install a fresh copy I have also deleted the StartUp cash folders I could find within ~/.mozilla/firefox I not understand how any kind of malware could be on my Linux system, or how to check Here is the Crash report

AdapterDeviceID: 0x0166 AdapterDriverVendor: AdapterDriverVersion: 20.0.8.0 AdapterVendorID: 0x8086 AvailablePageFile: 0 AvailablePhysicalMemory: 436207616 AvailableSwapMemory: 1378377728 AvailableVirtualMemory: 1448677376 BuildID: 20210222142601 CrashTime: 1614970266 DesktopEnvironment: gnome Email: FramePoisonBase: 9223372036600930304 FramePoisonSize: 4096 InstallTime: 1614535573 IsWayland: 0 IsWaylandDRM: 0 MozCrashReason: OOB Notes: Ubuntu 18.04.5 LTSFP(D00-L1000-W00000000-T000) WR? WR- OMTP? OMTP- ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 1 SecondsSinceLastCrash: 863 StartupCrash: 1 StartupTime: 1614970266 TelemetrySessionId: ec417b25-c587-4702-8019-aac1be068d99 ThreadIdNameMapping: 4922:"IPC I/O Parent",4923:"Timer",4924:"Netlink Monitor",4925:"Socket Thread",4926:"Permission",4929:"JS Watchdog",4930:"JS Helper",4932:"JS Helper",4931:"JS Helper",4933:"JS Helper",4934:"BGReadURLs",4935:"Cache2 I/O",4936:"Cookie",4937:"StreamTrans #1",4938:"Worker Launcher",4939:"SoftwareVsyncThread",4940:"Compositor", Throttleable: 1 TotalPageFile: 5408440320 TotalPhysicalMemory: 4029001728 UptimeTS: .32232316 Vendor: Mozilla Version: 86.0

I would love to have some idea of the next steps to get firefox working on my system.

Asked by william23b 2 days ago

Last reply by cor-el 2 days ago

Firefox blank page and crash

All of a sudden, Firefox appears frozen on launch: doesn't launch any web page, or any page, in face--preference, or any of the about: pages. Just blank page. Clicks are … (read more)

All of a sudden, Firefox appears frozen on launch: doesn't launch any web page, or any page, in face--preference, or any of the about: pages. Just blank page. Clicks are registered, but don't have any effect.

If I close the window, multiple firefox processes linger for a while, and then the crash window pops up.

So far, I've: deleted the ~/.mozilla directory; downloaded fresh version of both 86 and 87 developer editions; restarted with addons disabled; and various combinations thereof.

I'm on Linux Mint 64-bit, latest version.

Firefox is completely unusable for me now. And I think it started with my rebooting my PC (which I've done multiple times so far).

This looks suspiciously similar to https://www.reddit.com/r/firefox/comments/a5qru6/firefox_64_opens_blank_tab_and_crashes/ and https://bugzilla.mozilla.org/show_bug.cgi?id=1513855. They don't seem to have any solutions, though.

Any thoughts?

Asked by Jeenu 2 days ago

Last reply by cor-el 2 days ago

Crash Report when attempting to launch Firefox

Hello all, Last night I closed Firefox with more tabs opened than I should have (I was having screen issues) and turned my computer off. Today Firefox doesn't open. I hav… (read more)

Hello all,

Last night I closed Firefox with more tabs opened than I should have (I was having screen issues) and turned my computer off.

Today Firefox doesn't open. I have restarted the computer, made a clean install from the Firefox download page, and made sure Linux was up to date (I am running Linux Mint 19.1). Attached are a screenshot and report ID: Crash ID: bp-f0205e31-aeab-4928-9462-9b4e30210305

I would really appreciate any help. Thanks in advance.

Asked by sugarcat13 2 days ago

Last reply by cor-el 2 days ago

auto launch at start up

Firefox automatically starts itself on start-up every time. I don't want it to. If I want it on, I'll click on it. I don't go on the internet every single time I start… (read more)

Firefox automatically starts itself on start-up every time. I don't want it to. If I want it on, I'll click on it. I don't go on the internet every single time I start up my computer and don't like having to WAIT for it to start up so I can quit it. I don't know why it does this - never did before - and it is EXTREMELY annoying! HELP! I'm on a Macintosh OS 10.15.7 Catalinabold text

Asked by dorothyhafner 2 days ago

Last reply by cor-el 2 days ago

Firefox reports incorrect time

Firefox: latest (86.0 at the moment of posting this question) OS: Ubuntu 18.04.5 Problem: Firefox always reports time (to sites) in UTC (my correct timezone is UTC+7). Th… (read more)

Firefox: latest (86.0 at the moment of posting this question) OS: Ubuntu 18.04.5

Problem: Firefox always reports time (to sites) in UTC (my correct timezone is UTC+7). That refers to site like everytimezone.com.

At the same time, Google Chrome on the same system reports correct time.

System clocks are synced to external time servers, time drift is negligible (if any).

How can one make Firefox report correct time (preferably without any extensions)?

Asked by konstantin2 2 days ago

Last reply by cor-el 2 days ago