Showing questions tagged: اعرض كل الأسئلة
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the plus tab to open a new tab has disappeared from my browser

Hello, For no reason I can easily identify, the plus symbol labeled tab to open new tabs from the browser has disappeared. I can still easily use the right click of the m… (read more)

Hello, For no reason I can easily identify, the plus symbol labeled tab to open new tabs from the browser has disappeared. I can still easily use the right click of the mouse or the control t keyboard trick, but I would much prefer the convenience of the ever available and accessible plus tab option. Your help to restore this feature would be very much appreciated. I use a Dell pc laptop with Windows 365 and Firefox. Thank you, Milagra Tyler [email removed from public]

Asked by milagras 10 months ago

Answered by cor-el 10 months ago

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Credit Card Autofill

The credit card autofill shows all the credit cards but when I click on any of them it does not autofill. Ive used this hundreds of times before and it worked fine. I nev… (read more)

The credit card autofill shows all the credit cards but when I click on any of them it does not autofill. Ive used this hundreds of times before and it worked fine. I never changed any settings and the autofill setting is on.

Please help!

Alex

Asked by ad96321 8 months ago

Answered by YongHan 8 months ago

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Docusign

I have successfully logged into my Docusign account from the Firefox web browser on my Windows 10 computer up until now. All of a sudden when I try to log in, Docusign t… (read more)

I have successfully logged into my Docusign account from the Firefox web browser on my Windows 10 computer up until now. All of a sudden when I try to log in, Docusign tells me I've entered an invalid password. The password is valid, I've tried it on Microsoft Edge and in the Apple iOS Docusign app and have successfully logged in. They both prompt me to get a code from the Microsoft Authenticator and I do not get that prompt when I attempt to log in thru Firefox web browser.

Asked by Charlie Storke 9 months ago

Answered by FredMcD 9 months ago

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trying to access Facebook error

An error occurred during a connection to www.facebook.com. SSL_ERROR_DC_EXPIRED What in the world? does Facebook not keep up with its own security? or is this a Firefox t… (read more)

An error occurred during a connection to www.facebook.com. SSL_ERROR_DC_EXPIRED What in the world? does Facebook not keep up with its own security? or is this a Firefox thing?

Asked by judgeraye 9 months ago

Answered by cor-el 9 months ago

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Disable "What's new with Firefox" page

Ever since the "What's new with Firefox" page contained an ad for a movie, I want to disable it as I find it objectionable that a decision to include advertising on that … (read more)

Ever since the "What's new with Firefox" page contained an ad for a movie, I want to disable it as I find it objectionable that a decision to include advertising on that page was made. How does one disable this page from being displayed after Firefox is updated and restarted?

Asked by brian234 10 months ago

Answered by brian234 10 months ago

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When fullscreen, only showing bookmarks bar in new tab

Hello. Since I use the bookmark bar and fullscreen mode a lot, I would like to be able to see the bookmark bar in fullscreen, not on every tab, but only in a new (empty) … (read more)

Hello. Since I use the bookmark bar and fullscreen mode a lot, I would like to be able to see the bookmark bar in fullscreen, not on every tab, but only in a new (empty) tab, so that I can avoid disabling fullscreen to access the bookmark bar and at the same time not having any part of the interface visible unless I'm in a new tab. Thanks in advance for any reply!

Asked by Matteo 9 months ago

Answered by cor-el 9 months ago

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Using mouse wheel scrolling to zoom out of images causes them to zoom too far out

Like the title says, whenever I try to zoom out of an image to make it smaller, it causes the image to zoom out very far in just one scroll "tick". To be more specific, I… (read more)

Like the title says, whenever I try to zoom out of an image to make it smaller, it causes the image to zoom out very far in just one scroll "tick".

To be more specific, I'm talking about just scrolling (not using ctrl+scroll). An example would be with Piskel.com where you simply use the scroll wheel to zoom the canvas.

Zooming in is perfectly fine, but when I try to zoom out it seems to zoom out by 3 or 4 ticks. On some websites, such as Piskel, it even it zooms the image out all the way making it very small and impossible to see (It does it with just one scroll tick).

My question is if there is a way to change or fix the zooming, making things zoom out more incrementally. (I recently switched from Chrome which didn't have this problem)

Asked by h0td0gg3r 10 months ago

Answered by jonzn4SUSE 10 months ago

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Firefox Automatically Redirecting from HTTP to HTTPS (RESOLUTION)

As per this issue I reported a while back, I was experiencing odd issue with automatic redirect to HTTPS for some private development sites. I finally found a fix for the… (read more)

As per this issue I reported a while back, I was experiencing odd issue with automatic redirect to HTTPS for some private development sites.

I finally found a fix for the issue. The problem appears to be with DuckDuckGo Privacy Essentials Extension which apparently *may automatically redirect to the http site. In order to prevent this, I added my development sites to 'Unprotected Sites' and this prevented DuckDuckGo from doing the automatic redirect to https.

  • - Odd thing is that I had multiple domains pointing to the same web instance and only one of the domains was having this issue with the DDG extension. Both were going to the same IP through a HTTP proxy. The proxy and web server were not the issue. This symptom points to an maybe an issue in Firefox....

In summary, be wary of odd redirects and the DuckDuckGo Privacy Essentials extension if you are doing web development work.

Asked by Timothy C. Quinn 9 months ago

Answered by Timothy C. Quinn 9 months ago

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Font size became tiny since yesterday

Hi! Since yesterday, in Outlook, my font size became very tiny for subjects and categories. I can barely see it. Can you please restore them to normal sizes?? I am de… (read more)

Hi! Since yesterday, in Outlook, my font size became very tiny for subjects and categories. I can barely see it. Can you please restore them to normal sizes?? I am desperate trying to read them. Thank you! Shirley Savva

Asked by ShirleySavva 9 months ago

Answered by cor-el 9 months ago

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Cannot play CNN videos

I cannot play CNN videos in Firefox. They will not start. I can play them in Microsoft Edge and on my iPhone. I can play other videos in Firefox from, say, YouTube. It's… (read more)

I cannot play CNN videos in Firefox. They will not start. I can play them in Microsoft Edge and on my iPhone. I can play other videos in Firefox from, say, YouTube. It's just CNN that seems to be the problem. I have a Windows 10 PC.

Asked by Hewitt Rose 9 months ago

Answered by Hewitt Rose 9 months ago

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Can't scan QR code for sync

I have tried this several times over a few years, and have never got it to work I know it must be something I am doing wrong because if it was a glitch or bug, it would h… (read more)

I have tried this several times over a few years, and have never got it to work I know it must be something I am doing wrong because if it was a glitch or bug, it would have been fixed by now. Usually I need to do this if I need to reinstall the OS, (Windows and Linux), or a new pc, the usual, but this time I had a major crash, so I'm starting over.

Anyway I have signed in on my pc to my FF account, and went through the menu to turn on sync, and I get to the page where is says, "when ready click next to display the QR code". I get my android out, open FF, sign in, click the "Scan" button, the FF scanner opens,, I open the QR code on the pc, (I have also went to the website to get a QR code). Then either way I scan the code, and get an errror msg "Must scan from inside FF". I am scanning from inside FF, with the FF QR scanner.

I don't uinderstand how of the 20 or more times I have tried to do this, I can't get it to work. I don't understand how I screw up every times, over a few years. But I also know as I said, if it was a bug MOzilla would have fixed it by now. Usually I give up on that and just log into both the pc and the phone, close both browsers and reopen them and it will go ahead and sync.

But not this time, I am unable to get it to sync for anything. I've been working on this for 3 days now, and at this point I'm confused, I don't remember what I have and have not done. Let me add, and I don't know if this will make a difference, I don't think so, but what do I know? Originally this all started, when I had to reset my password. I tried for 4 days there to get a recovery code to work. (The following is just to describe what I've done, and is not a second question) I had one downloaded, and saved on my pc. But no matter what route I took to go through the reset process, exactly as described in the help file, I never could get a place to enter the code. I read every article I could about it, and finally it seemed easier to just reset the password and resync than try to get the code to work.

Which is why I am sitting here, desperatly needing to sync my data, but unable to. If anyone can tell me what I need to do I will appreciate it. If you need any more information, just let me know.

Asked by 1971robby 9 months ago

Answered by cor-el 9 months ago

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Mozilla Firefox ver. 50 not prompting user to install Java plug-in for legacy website

I have a user who runs SRS/Crystal Reports on their Windows 11 Lenovo laptop, but every time we go to the website where a Java-enabled pop-up window for viewing spreadshe… (read more)

I have a user who runs SRS/Crystal Reports on their Windows 11 Lenovo laptop, but every time we go to the website where a Java-enabled pop-up window for viewing spreadsheets is supposed to load we keep getting a "A plugin is required to play this content" error message, but no option to install/approve the running of Javascript.

I have downloaded and installed the JRE and JDK on the endpoint device, but still no luck getting Firefox to load it. I am running the 32-bit version of the web browser, not 64-bit, so I am kind of stumped about how to proceed from here.

Is there a place I can manually download/install these Java plug-ins?

Thanks.

Asked by kris.robinson 10 months ago

Answered by kris.robinson 10 months ago

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Firefox breaks my desktop environment's scrollbar style and (gradient) color and in version 98+ refuses css to approximate it

I work on kubuntu 20.04 with plasma 5.18.8 desktop environment. I have a QtCurve-based custom application style, which I almost match with css for GTK apps. Firefox has t… (read more)

I work on kubuntu 20.04 with plasma 5.18.8 desktop environment. I have a QtCurve-based custom application style, which I almost match with css for GTK apps. Firefox has to be an exception by itself! Not only that, but it changes my ability to customize its interface, from time to time and even changes access to such ability, on some updates.

My scrollbar customizations in userChrome.css and userContent.css do not work any more (other CSS changes still work, for menu/addressbar/tabbar/bookmarksbar orderint and tab styling). I had to resort to settings in user.js file, to get a 20px width scrollbar, suitable for my big screen, but... it gets very wide when I increase the focus, on some webpages and becomes very ugly! Furthermore, I cannot make sense of the proper use of "ui.themedScrollbar*" settings and the scrollbar and its slider result in the same color. These are my settings in user.js:

user_pref("widget.content.gtk-theme-override", "backwater"); user_pref("widget.non-native-theme.enabled", false); // Use GTK-3.0 gtk.css: set to false user_pref("toolkit.legacyUserProfileCustomizations.stylesheets", true); // Use userChrome.css & userContent.css: set to true user_pref("widget.gtk.alt-theme.scrollbar_active", true); user_pref("widget.non-native-theme.scrollbar.size.override", 20); // If nothing else works, fix scrollbar width to 20px user_pref("widget.non-native-theme.gtk.scrollbar.round-thumb", false); user_pref("widget.non-native-theme.gtk.scrollbar.thumb-size", 1.0); // originally 0.75 user_pref("widget.non-native-theme.gtk.scrollbar.allow-buttons", true); // it was true, anyway... user_pref("layout.css.cached-scrollbar-styles.enabled", false); user_pref("layout.css.color-mix.enabled", true); user_pref("widget.non-native-theme.scrollbar.style", 4); // wide scrollbar theme: set to 4 user_pref("ui.themedScrollbar", "#bad1f5"); user_pref("ui.themedScrollbarInactive", "#668cc4"); user_pref("ui.themedScrollbarThumb", "#e4e4e4"); user_pref("ui.themedScrollbarThumbHover", "#e4e4e4"); user_pref("ui.themedScrollbarThumbActive", "#668cc4"); user_pref("ui.themedScrollbarThumbInactive", "#bad1f5"); user_pref("browser.dom.window.dump.enabled", false); user_pref("extensions.ui.sitepermission.hidden", false); user_pref("fission.experiment.max-origins.qualified", true);

Either with the "ui.themedScrollbar*" settings or without them (and cleared from the prefs.js file), the scrollbar and its slider result in the same color, unless I (tryingly) click on some place on the scrollbar outside its slider; then I can see the slider, _only_ for the duration of the mouse-down event (which causes up or down page-hight scrolling).

The default, very thin scrollbar, as well as my modified wide scrollbar with invisible slider are both useless to me! I have even tried fx-autoconfig (https://github.com/MrOtherGuy/fx-autoconfig) to make the scrollbar CSS work, but no result. At this point, I am considering switching to another browser, despite the trust I have to mozilla, for my data and privacy.

Asked by kavadias 9 months ago

Answered by kavadias 9 months ago

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Monospace font not being chosen correctly when font-family starts with missing fonts

I've just started noticing in Firefox 99 on Arch Linux that Firefox is using the wrong font when the font-family is given as "ui-monospace/other fonts..., monospace". Thi… (read more)

I've just started noticing in Firefox 99 on Arch Linux that Firefox is using the wrong font when the font-family is given as "ui-monospace/other fonts..., monospace". This looks similar to the issue mentioned here: https://support.mozilla.org/en-US/questions/1351497

The inspector for these websites underlines "monospace" as the active font, but then uses a non-monospace font (in my case, Bitstream Vera Sans) to display the content. This does not happen when the font-family is "monospace,monospace" or "monospace". I can't quite figure out exactly what causes the font to be chosen incorrectly: sometimes it does show up if I have the preceding fonts installed, e.g. Consolas or Liberation Mono, but other instances do not look as intended.

Currently, I have fontconfig set up such that: $ fc-match :family=ui-monospace VeraMono.ttf: "Bitstream Vera Sans Mono" "Roman" $ fc-match :family=monospace VeraMono.ttf: "Bitstream Vera Sans Mono" "Roman"

Firefox's fonts in about:preferences are configured as all defaults: Serif: Bitstream Vera Serif Sans: Bitstream Vera Sans Monospace: Bitstream Vera Sans Mono

Asked by Tim Alberdingk Thijm 10 months ago

Answered by Tim Alberdingk Thijm 9 months ago

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Bookmarks toolbar empty

I have installed Firefox for windows 10 on a new laptop. I was able to sign in for synchronizing and got all my bookmarks synced on this machine. I'm able to view the b… (read more)

I have installed Firefox for windows 10 on a new laptop. I was able to sign in for synchronizing and got all my bookmarks synced on this machine. I'm able to view the bookmarks in sidebar, but the toolbar is empty. Even when i select "Always view Bookmarks toolbar", and I drag and drop "bookmarks toolbar items" to the appropriate toolbar. I've uninstalled firefox, deleted the appropriate mozilla folder in C:\ProgramData and C:\Program Files and ran cleandisk but for some reason i still am getting an empty toolbar.

I've tried several refresh installs and sometimes after I close firefox once, and reopen, the toolbar is filled with my bookmarks, but if I close it and open it again, the bookmarks are gone and don't reappear. Can anyone help?

Asked by Matt 10 months ago

Answered by cor-el 10 months ago

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How to recover passwords from logins.json-1.corrupt?

I opened Firefox as usually, but passwords are missing, only logins are available. There is also a file called logins.json-1.corrupt in the profile folder. Renaming it b… (read more)

I opened Firefox as usually, but passwords are missing, only logins are available. There is also a file called logins.json-1.corrupt in the profile folder.

Renaming it back to logins.json with restarting the computer does not work.

There are no previous versions of these two files available in the system.

Please let me know how I can recover passwords, may be with a special software.

Thank you!

Asked by DVS75 9 months ago

Answered by DVS75 9 months ago

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Playing video on Youtube, Youtube TV blurry on firefox 99, clear on Chrome.

In the last few days Firefox has become blurry on YouTube videos and also when displaying "regular" TV channels on YouTube TV. I have attached one screen capture of a You… (read more)

In the last few days Firefox has become blurry on YouTube videos and also when displaying "regular" TV channels on YouTube TV.

I have attached one screen capture of a YouTube video with Firefox in troubleshoot mode and one screen shot from Chrome at practically the same second of the video. Both represent the quality of the entire video in each browser. In the case of Firefox, the same blurry image occurs on YouTube TV.

Also in the case of Firefox, the image is the same (i.e., blurry) regardless of troubleshoot or regular mode. In the attachment, troubleshoot mode was enabled.

Thanks

I had to crop them due to file size restrictions

Asked by r.j.dill 10 months ago

Answered by jscher2000 - Support Volunteer 10 months ago

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cannot connect to nespresso.com (access denied)

When I try to connect to nespresso.com get a message ACCESS Denied - see below. Access Denied You don't have permission to access "http://www.nespresso.com/" on this serv… (read more)

When I try to connect to nespresso.com get a message ACCESS Denied - see below.

Access Denied You don't have permission to access "http://www.nespresso.com/" on this server.

Reference #18.7b3b2f17.1649979032.33aed190


I do not have any problem connecting using Chrome or Edge, so this seems to be clearly a Firefox problem.

Asked by boblknow 9 months ago

Answered by cor-el 9 months ago