Showing questions tagged: اعرض كل الأسئلة
  • المُؤرشفة

'No video with supported format and MIME type found' 2023

This issue has plagued me ever since I switched for Firefox. I have NEVER encountered this issue with any other browser. Once every week or two I will encounter a page wi… (read more)

This issue has plagued me ever since I switched for Firefox. I have NEVER encountered this issue with any other browser. Once every week or two I will encounter a page with an MP3/MP4 file and will be presented with this error. I have already tried clearing cache, disabling addons, reloading, etc, but I guarantee the "best answer" will just be some rehashing of these steps. Something is fundamentally broken with this browser, and there are hundreds of people across various sites reporting it. Fix it.

Asked by samg381 9 months ago

Last reply by zeroknight 9 months ago

  • حُلّت
  • المُؤرشفة

HTTPS-Only Mode seems to be permanently selected

Firefox was working well on HTTP websites until a few days ago, but now HTTPS-Only Mode seems to be permanent. Despite changing settings to 'Don’t enable HTTPS-Only Mode'… (read more)

Firefox was working well on HTTP websites until a few days ago, but now HTTPS-Only Mode seems to be permanent. Despite changing settings to 'Don’t enable HTTPS-Only Mode', when HTTP sites are selected I get the same message as for 'HTTPS-Only Mode'. Also, if I select 'Enable HTTPS-Only Mode in all windows' and add exceptions, I get the same result.

Asked by baritone2 1 year ago

Answered by MarkRH 1 year ago

  • المُؤرشفة

print orientation

After updating to 114.0.1 the print orientation for pdf's has disappeared. PDF's we used to print often now come out with the wrong orientation and have to be printed wit… (read more)

After updating to 114.0.1 the print orientation for pdf's has disappeared. PDF's we used to print often now come out with the wrong orientation and have to be printed with the system dialog instead.

Asked by snides777 1 year ago

Last reply by jdp68 1 year ago

  • حُلّت
  • المُؤرشفة

problem pdf print in new update

Hi Firefox We work in a government institution and we use Firefox because it is a unique, fast and safe program. We thank you for your efforts to develop the browser But … (read more)

Hi Firefox We work in a government institution and we use Firefox because it is a unique, fast and safe program. We thank you for your efforts to develop the browser But we encountered a problem with the new update while printing the PDF files. It was showing us the option to print in portrait or landscape format, and when you updated version 14, this option no longer appeared. Where we deleted the new program, installed the older version, and stopped the update We trust you to solve the problem in the next update, and we ask you to give the matter importance

Asked by yehya.pla 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • المُؤرشفة

Arlo security cameras and HEVC codec

I am using Arlo security cameras which store the video captures as MP4 files. The Arlo app has video playback feature that works in Chrome or Edge but does not work in Fi… (read more)

I am using Arlo security cameras which store the video captures as MP4 files. The Arlo app has video playback feature that works in Chrome or Edge but does not work in FireFox. From what I have been abe to glean from searches, Arlo uses HEVC Codec that FireFox either isn't compatible with or is lacking the codec. Any suggestions?

Asked by tstr14 1 year ago

Last reply by cor-el 1 year ago

  • المُؤرشفة

userChrome.css — I've blundered!

See reddit post— no way I'm typing all that again! Reddit Post It's not that long, trust me— it's just that the code is long... I've attached a slightly different scree… (read more)

See reddit post— no way I'm typing all that again! Reddit Post It's not that long, trust me— it's just that the code is long... I've attached a slightly different screenshot to the one I posted on the reddit post, but it makes no difference if you see one or the other, or both!

In summary, I've added a css code to my userChrome.css thingy to move the tabs below the search bar. I was also wondering what the best way to transfer my userChrome.css file + about:config settings over to a new version of Firefox. Due to not being admin of my laptop (I'm running it out of the .dmg file— besides, I always like to keep an older version of Firefox as a fallback), I have to install a whole new version of Firefox onto my laptop to update.

Thanks!

Asked by ctan24 1 year ago

Last reply by cor-el 1 year ago

  • المُؤرشفة

Lost tabs

I opened up my browser and all my active tabs which I have had for months are gone. I tried to go to recently closed tabs in history and it doesn't allow me to open. All … (read more)

I opened up my browser and all my active tabs which I have had for months are gone. I tried to go to recently closed tabs in history and it doesn't allow me to open. All are not available. Help!!

Asked by ariosduke19 1 year ago

Last reply by leemjcee 1 year ago

  • المُؤرشفة

Google won't let me log in to my Google account when using Firefox.

I'm running Mac OS 12.6.6 and Firefox 114.0.1. When I try to log into my Google account, I get the message, "This browser or app may not be secure." I'm running the curre… (read more)

I'm running Mac OS 12.6.6 and Firefox 114.0.1. When I try to log into my Google account, I get the message, "This browser or app may not be secure." I'm running the current version. Javascript is enabled. I've cleared my caches and data. I can log in to Google on other browsers, such as Safari. • This happened after I set up my browser to use Bing Chat, which required that I clear my cache and data.

Asked by robert.rubin 1 year ago

Last reply by sedstrom79 1 year ago

  • المُؤرشفة

500 Error when trying to sync

For the past two months, I've been trying to sync Firefox (114.1.1) on my Samsung Galaxy phone (SM-N950U) with Firefox browser (114.0.1) on my Windows 11 Home laptop. On … (read more)

For the past two months, I've been trying to sync Firefox (114.1.1) on my Samsung Galaxy phone (SM-N950U) with Firefox browser (114.0.1) on my Windows 11 Home laptop. On the phone, it works fine. On the browser, when I go to firefox.com/pair ... I get to the screen with the bar code, when I scan that bar code on my phone, the windows Firefox browser gives me an Error 500 (see attached.) Your help is appreciated!

Asked by primavision 1 year ago

Last reply by primavision 1 year ago

  • حُلّت
  • المُؤرشفة

How to remove "Search Bookmarks" in version 114

What is the code to remove that new menu Search Bookmarks in new firefox 114? I already remove all the previous "bookmark all kind of type menu" in userchrome.css … (read more)

What is the code to remove that new menu Search Bookmarks in new firefox 114?

I already remove all the previous "bookmark all kind of type menu" in userchrome.css

Asked by JS 1 year ago

Answered by cor-el 1 year ago

  • المُؤرشفة

Yahoo websites blocked from within the US

Yahoo websites blocked from within the US. I get the following message: "When trying to access my yahoo mail account from within the US I get the following message: Yah… (read more)

Yahoo websites blocked from within the US. I get the following message: "When trying to access my yahoo mail account from within the US I get the following message: Yahoo’s suite of services will no longer be accessible from mainland China." Any thoughts on what is happening and how to correct it? I'm in the US using the Mozilla VPN with a US server location

Asked by Jim 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • حُلّت
  • المُؤرشفة

Text glitching only in Firefox

I've been having a weird issue with my text glitching only in my Firefox browser. Initially I thought it might be my monitor but then I realized the issue only presents i… (read more)

I've been having a weird issue with my text glitching only in my Firefox browser. Initially I thought it might be my monitor but then I realized the issue only presents itself in my Firefox browser. Literally no other program is affected.

I've done a reset, I've uninstalled and done a clean install, I've deleted all Firefox files and re-downloaded the browser. The issue immediately pops up again.

Asked by janna.g.landry 1 year ago

Answered by janna.g.landry 1 year ago

  • المُؤرشفة

failure to load pages in a timely manner

It seems Firefox is getting worse and worse. I am now back to pages loading very slowly. My IT guys say firefox is [redacted] and go to chrome or something else but i hat… (read more)

It seems Firefox is getting worse and worse. I am now back to pages loading very slowly. My IT guys say firefox is [redacted] and go to chrome or something else but i hate transferring bookmarks. WHY can't you stabilize your [redacted] browser. Yours is the only browser my PC runs into trouble with. Makes me [redacted] furious.

Asked by Leana Alba 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • المُؤرشفة

Using Firefox today had trouble with online checking account Submit button grayed out, including trying to get a new Comcast account Continue button was grayed out--I need help to resolve this issue.

Basically in my online banking with chevron to login button is grayed out and won't allow me to login, including comcast account Continue button is grayed out. This is an… (read more)

Basically in my online banking with chevron to login button is grayed out and won't allow me to login, including comcast account Continue button is grayed out. This is an urgent matter because I can't get comcast online application for new account completed.

Asked by mailto159 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • المُؤرشفة

updated FF to 114.0.1 and will not open. Gives error: platform version 114.0.1 is not compatible with min version >= 113.02 max <= 113.02

Tell me how to "re" install my previous version of 113.02 and then fix this bug. Don't know where to get "old" versions to download and will old version just "install" r… (read more)

Tell me how to "re" install my previous version of 113.02 and then fix this bug. Don't know where to get "old" versions to download and will old version just "install" right over the version installed and keep all the bookmarks, etc.?

Asked by donP22 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • المُؤرشفة

When I access a particular website and choose options within that website, the page does not go to the selection until I manually "Refresh" the page by clicking on to the circular arrow symbol.

It may be the website itself, but I need to manually refresh the page when I choose to go to any other option, shown on the page, is chosen. That is, is this a particular… (read more)

It may be the website itself, but I need to manually refresh the page when I choose to go to any other option, shown on the page, is chosen. That is, is this a particular selection in the settings of Firefox?

Asked by josefjv 1 year ago

Last reply by cor-el 1 year ago

  • المُؤرشفة

import from either safari 10.13 mac os or iphone passwords?

Hi, I exhausted almost every option, but I can't figure out how to import safari 10.13 passwords from mac or from iphone passwords settings section into an export file to… (read more)

Hi, I exhausted almost every option, but I can't figure out how to import safari 10.13 passwords from mac or from iphone passwords settings section into an export file to upload. help????

Asked by Vince 1 year ago

Last reply by Medhasree Suram 1 year ago

  • المُؤرشفة

Profile recovery

Hi My laptop had hard-disk failure. So I was forced to use the new laptop. Unfortunately I forgot my Firefox password and I had to use forgot option to reset the passwor… (read more)

Hi

My laptop had hard-disk failure. So I was forced to use the new laptop. Unfortunately I forgot my Firefox password and I had to use forgot option to reset the password. Till this every thing was fine.

But Now I could not access old profile it completely new profile. How to get my old profile.

Please help me in resolving this.

Thanks

Asked by mssons 1 year ago

Last reply by mssons 1 year ago