منتدى دعم ”Firefox“

Radio buttons on some websites neither display nor update when the area in which is should have displaed is clicked. FireFox 113.0.2 (64-bit) on Mac OS X 10.13.6 (High Sierra). This problem has been present for some time. On other websites the radio buttons do display and do upate when clicked by toggling the dark center. The minority of websites which don't work seems random, but does include some banking websites and the IRS.gov website. Often using SAFARI will work when FireFox doesn't.

The CheckBox at the end of this page "Email me when someone answers the thread" appears but does not respond to a click.

This again!

This was resolved about a year ago; now the problem is back, as of updating to Firefox 113.0.1 this evening.

Initially post-update the close tab button was in a weird, random place on the tab bar. I have adjusted the margins to put the button back where it's supposed to be!

I changed :

.tabbrowser-tab .tab-close-button {
  opacity: 0;
  margin-left: -4.5px !important;
  margin-right: 2px !important;
}

to:

.tabbrowser-tab .tab-close-button {
  opacity: 0;
  margin-left: -4.5px !important;
  margin-right: 35px !important;
}

to move the button back onto the left. That may seem like a drastic change but that's the lowest value I could find which produced the result I want.

However, it's not quite the result I want! As of updating to 113.0.1, the tab title itself now disappears altogether on hover.

I have tried to correct this in CSS using the .tab-text and .tab-label attributes, but without any luck so far.

Can anybody help me with this, before I'm forced to downgrade to Firefox 112?

Better yet... how about we just make this an option in Settings, as it should be?!

I'm trying to migrate from Chrome to Firefox browser. I cant load Twitter and some other links. I get error message. JavaScript not enabled. I can't find a setting anywhere to enable it. Help!!

Hello. When I paste something inside firefox, then firefox suddenly shuts down and after that a window pops up, informing me that firefox has crashed and asking if I want to load the previous session... No changes have been made to my computer lately. Firefox has been updated to 113.0.1 but the problem has not been solved. Any suggestion?

Thank you.

I have been trying all afternoon and no matter how fast I am, I am getting this message.

Document Expired

This document is no longer available.

The requested document is not available in Firefox’s cache.

   As a security precaution, Firefox does not automatically re-request sensitive documents.
   Click Try Again to re-request the document from the website.

When I click Try Again, I get logged out of the website I am on. What am I doing wrong? Is there a way to extend the time so I am able to reasonably enter the data into the form and not have it time out. I was able to the enter this information in the past without a problem.

The website is https://www.mysynchrony.com/ and I select one of my accounts and I am trying to add a bank account and I am unable to do so. Please help.

Can't login to usaa.com banking site. keeps refreshing login page Using FF desktop latest ver. / win 7

I enter/submit my USAA username on the login page via a username dialog box. I then expect the password dialog box to open, but when I submit the username, FF flashes, i.e. the password dialog box displays for a split second and reverts right back to the username dialog box.

This happens at usaa.com with my user agent set to Windows/FF v 113. BUT if I set the user agent to Android/phone FF v 113, USAA detects the browser as Android/phone FF and it redirects to user agent to https://mobile.usaa.com where I AM able to enter username/password and login.

So what is wrong with FF? There are multiple threads of users unable to login to banking and other sites on the FF browser.

I have a website that open pop-ups automatically using javascript. That is the expected behaviour of it. So I went into Firefox options and made an exception for that site. If I go to the site and wait so it can do its thing, it opens about a few of them, and then Firefox decides that the rule I have set up is garbage, and firefox decides to ignore it and block the pop-ups from the site.

Why?

Why on Earth does Firefox decides that he must do something against the rule that the user has set up. Why does it have this completely disrespect to the user settings?

I am honestly really mad at whoever decided that ignoring an exception from the user was the default behaviour.

Now, if someone knows enough what is going on they will tell me, go to about:config, go to this obscure command and change its value, value which I can't know without coming here and ask. If I create an exception, then I am in my right to expect that the browser should do exactly as the exception has been configured.

By the way I have tried with the troubleshooting mode and still happens.

Why was my ad blocker deleted after using it here for over 3 years? I pay for their services, yet you do not seem to care. Please resume the ad blocker to my account or refund me my money.

Hi,

Firefox is great but is there a way to add the Help => About Firefox webpage in Firefox home page? This is to simplify Firefox updates. Because although Firefox downloads updates, you still need to activate Help => About Firefox to update the Firefox version.

In Chrome you can add this to home page: chrome://settings/help and when you open Chrome it goes to this page and updates itself.

Does Firefox have the same capabilities so that we don't need to wait on users to click on Help => About Firefox to update Firefox?

Thanks and regards,

QB

Since probably 3 or 4 weeks ago Ebay through Firefox has been terribly slow. I have selected the option not to track in the address bar and still the same problem. I run ebay through MS Edge and runs perfectly. Happens to me in 3 out of 4 computers. Only in 1 works ok, very strange...

Speed connection in all of them is at least 200mb/s

Thanks.

Moin all,

since some several weeks I'm facing a real anoying problem. Every Youtube (and other platforms) Video shows extreme brightness. It looks like as someone recorded the video directly in the sun. An example is the best so I attached a Photo with FF in the top left, Chrome in the top right and Edge at the Bottom. Only the frames have been a bit cropped for privacy.

The video shown in the screenshot can be found here. Today I also tried a fresh installation of my Win 11 and also FF (Had some free SSD around for that). But this had no effect, it looked the same. The only change I can see is when the Troubleshoot mode is being activated. But only while this mode is active. If FF is being reset or even new installation (like before fresh Win 11), no change.

Cause of this behaviour I also mentioned FF Video Stream is not HDR. The others show HDR but as not every Youtube Video can be HDR I think this is not the Problem. Anyway, I don't want to change my favorite browser which was working now for about 20 years.

Does anybody have a clue what is causing this or is it a bug?

greets indy

I have attempted to watch DRM using content that I have the rights to via subscription as well as by purchase. When I attempt to stream movies I OWN via Vudu or Youtube, it tells me that DRM features are not active when they very much are. I checked my settings and DRM content is enabled. I have also run into the same issue with Netflix as well. I cleared out my browser cache, which did not help. I disabled and re-enabed the DRM options. This did not help either. I restarted my computer multiple times and this did not help either.

Firefox says it is installing the features needed to watch the content but it never does, or rather, it doesn't show any progress. I have left my computer and browser running overnight and not had success.

Hi guys,

I hope you can help. To bring you up to speed, you can check below past articles for similar problems.

https://support.mozilla.org/en-US/questions/1193905 https://support.mozilla.org/en-US/questions/901741 https://support.mozilla.org/en-US/questions/962174?esab=a&as=aaq

This problem has just resurfaced. In a nutshell, when I type "Lost IMDb" or "Tyson Wiki" in the URL bar and hit enter, that would take me straight to that page of that site. So "Lost IMDb" and enter would take me here: https://www.imdb.com/title/tt0411008/

Now it takes me to random search results like so: https://www.google.com/search?sourceid=navclient&gfns=1&q=lost+imdb

Similar to "I'm feeling lucky" Google search is what I want back. When FF got rid of "Keyword.URL" search, I had to use an add-on such as: Google Browse by Name search engine to get similar results. Now also that has stopped working lately.

Can anyone help me get that type of search result back please?

Thank you kindly.

For awhile now when I use Google Maps on my Macbook Pro laptop (Ventura 13.4) with Firefox (currently 113.0.2), the road symbols (like interstate road symbol or state highway symbol) display as a box of dots. (See examples attached) The first attachment shows the symbols as dot boxes and the second attachment shows a similar example from Safari browser where they properly display. I have Ghostery and AdBlocker installed but turning them off doesn't seem to make any difference.

I also noticed that the interactive maps at the Phoenix airport website (https://maps.skyharbor.aero) do a very similar sort of "image blocking" (see attachment three) with the symbols they used to designate restaurants and retail etc. so probably not a Google issue per se so much as a web design thing around symbols maybe?

Is there something I can do or set in Firefox that will let the symbols display properly?

Thank you for your time and attention.

With the dark mode of Firefox on Windows 10 desktop it is IMPOSSIBLE to see which of the several tabs is the one that is open.

I work with tabs not windows as I always need to see all the pages/websites open that I work with in one view, and so it is a hassle and nuisance NOT to be able to tell which tab is active, having to click through each one or guess.

It's one of those small yet significantly impacting on the user experience things which one would have thought by now Firefox developers would fix.

The ACTIVE tab needs to be in different colour may be on a yellow background with dark font so that people can EASILY find it with several tabs open on the screen.

Any thoughts on this? is there perhaps an option to enable it - which I am oblivious to?

thanks

I use the closed captions (CC) in YouTube videos with FireFox. Lately I have been seeing videos that seem to misbehave. At the very start of the video, ALL the captions display at once, one after the other. Then, as play continues there are no more captions. Most videos still show captions normally, that is, captions appearing only when the dialog matches them. But a few videos misbehave by showing all the captions at once. Here is one such video.

https://www.youtube.com/watch?v=ZgqJ5wQF944

I noticed this misbehavior within the last month and assumed that the video was doing something peculiar with the timing of the captions. But when I use the YouTube Show Transcript option to display the captions and associated timing outside the video, the transcript looks quite reasonable.

One further oddity, if I take that same URL and load the video in a different browser, for example, Chrome, the captions are displayed normally.

I've included a screen shot of the video in YouTube showing all the captions displaying at once.

I have been using firefox for more than 4 years now. But from about a year, i m facing the issue with the Sudden High CPU usage in Windows task manager.

The task manager has 2 different firefox processes. One being actual instance i am running. and the 2nd being the automatically opened in background.

i have figured out whenever i have active internet connection and my system is on charging the 2nd task automatically starts in background and uses upto 80% of cpu usage. Ending the 2nd task form task manager doesn't affect anything. only the cpu usage drops. Also Closing my firefox instance does nothing to that 2nd task.

I have tried lot of solutions i found on community. Nothing seems to help. problem still persist. I even posted comments on ongoing threads. but no reply from anywhere.

this is the last time i m trying. if i get a solution its good. otherwise i am going to shift to edge. I have no other choice.

Screenshots from multiple dates are attached.