منتدى دعم ”Firefox“

Hello, I was using my headphones for watching YouTube on Firefox but then I unplugged them and the audio has stopped playing. I thought the issue was with the volume of my speakers, but the audio worked on any other app. So I plugged my headphones again and I could hear the audio from them. Anything I can do for fixing this (I even restarted the PC but the audio only plays with headphones)?

Regards, Tommaso

Lately I cannot explore Airbnb, I get "Network error (connection): NetworkError when attempting to fetch resource.". No problem with Edge. Should I forget about Firefox?

In my 'Settings' it says: "Your browser is being managed by your organization." What??? What organization? How can I find out who this is? and how can I get rid of this 'managing organization'? I want to clear this statement from my account.

When I tap the middle mouse wheel to enable auto-scrolling (with no additional inputs like clicking, scrolling, or keyboard inputs), on release of the middle mouse wheel, auto-scroll disappears. I can only use auto-scroll while holding down the middle mouse wheel.

I've reached out to other's and this seems to not be the intended/default behavior. I've confirmed middle-mouse wheel scroll (where it's a tap / toggle) works on Chrome as well as other applications like Spotify.

I would like to have it as a toggle. What can I do?

Using Firefox 108.0.2 on Win11. Need to change Secondary Email on my Firefox account. There is no apparent facility for changing much less adding an email on my Settings | Profile page. Both of the following:

  https://support.mozilla.org/en-US/kb/change-primary-email-address-firefox-accounts
  https://support.mozilla.org/en-US/kb/add-secondary-email-address-firefox-accounts

Say to "Click the 'ADD...' button next to the email address. There IS NO 'ADD...' button next to either email address. I need to change my secondary email address.

Using Firefox 108.0.2 with Windows 10 on an HP laptop and Thunderbird 102 current version.

When filling out a form and box shows enter email address there are times with saved email address pops up into box. I cannot find where those email addresses are located so I can add or remove one or more addresses. Where are those address stored? Thanks

I keep a lot of tabs open, and it's not that unusual to lose my session altogether and have to restore it. This time, though, it's not letting me.

A "Restore Session" tab came up that said the following:

"Sorry. We’re having trouble getting your pages back.

We are having trouble restoring your last browsing session. Select Restore Session to try again.

Still not able to restore your session? Sometimes a tab is causing the issue. View previous tabs, remove the checkmark from the tabs you don’t need to recover, and then restore."

I usually attempt to restore from the "History" dropdown menu at the top of the screen, and it usually works on the first try. But even when it doesn't, this screen appears and gives me the option of clicking on the bright blue "Restore Session" button, and that typically does it. This time, though, the blue "Restore Session" button is much more muted in color and not responsive to clicks.

Do you have any ideas? Like I say, I keep a LOT of tabs open, and most of them serve as reminders to take care of something or other, so I really need to reopen all tabs from that previous session so I don't lose those reminders. Thanks!

RM

Macbook Air M2. Updated firefox, updated OS.

So, I have a firefox tab open. When I set "Full Screen" in "View" setting, I still have the tabs and url bar shown. I want to be able to remove the tabs, url bar, and mac toolbar from the screen while on a firefox tab. How do I do this? "Full Screen" in "View" only removes the mac toolbar. If I remember correctly, my windows 10 computer just has to press F11 to go fullscreen and remove the tabs and url bar as well (or is that google chrome?).

The scrolling speed in Bookmarks folders when hovering over top or bottom of list is too fast. When trying to drag a new bookmark to a Sub-folder in the Bookmarks Toolbar, and you need to scroll down in the list of folders, you hover over the bottom of the displayed drop-down. But it scrolls so fast that you go past the folder you are trying to drag n drop the new bookmark into. So you hover over the top of the list and it scrolls up so fast that again, you go past the folder you are looking for. Is there any way to control this scrolling speed? It's my only gripe about the BEST BROWSER. I have thousands of Bookmarks and hundreds of Folders. PLEASE HELP Thanks Regards

Hi I have a very big problem, I emailed several times but did not get an answer I activated a two-step password with the Microsoft Authenticate software, which unfortunately was deleted on my mobile phone. Now the problem is that I didn't save my backup code and now I can't enter my account. What is the solution, what should I do, please help me

Give me the firefox support email so I can talk to them directly for authentication

I just installed Firefox on a new Windows 11 desktop computer. I ported my profiles over and it appears everything came over EXCEPT: - Themes aren't working. I've tried switching them and they still don't display. The menu bar is black w/white letters; the toolbar is gray with white icons/letters. - My extension icons are there...sort of. If I hover over them I can see the tool tip but the icon doesn't appear on the toolbar which is light gray in color. I can live without the themes if I have to. Not so much the invisible extension icons. Any suggestions as to how I can get them to appear as they do on my Windows 10 desktop? Screen cap below. Cursor is hovered over the Undo Close Tab extension icon but where's the icon? Any suggestions as to how to troubleshoot this will be appreciated!!

Is there anyway to reset your password without losing bookmarks and other personal data? My old computer crashed and I don't want to lose all that data. For some reason, my password isn't working.

I contributed (paid) for the extension to capture streaming browser screen and audio to .mp4 which worked very well until my PC crashed so I had to re-download and install Firefox - now I can't capture streaming browser screen and audio to .mp4. How do I get that capability back? Thank you!

I've been using the same pinned links on my Firefox home screen for ages, and I depend on them. They were there this morning, but as soon as I rebooted my computer (Win 10 64) those links seem to be replaced by Firefox's "recent" links and my pinned links are gone. How do I recover them? Some are crucial to my work.

As of today (worked yesterday and previously), I cant access Youtube using Firefox with my ProtonVPN on. Chrome+ProtonVPN=yes Firefox+ProtonVPN=no Firefox withoutVPN=yes Can I fix this in Firefox settings or ProtonVPN settings. I have contacted both.