Showing questions tagged: اعرض كل الأسئلة
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Change menu bar color

Hi, Thank you for your help, this my question: I'm using the dark theme. I would like to change the Menu bar color and only the menu bar color. I don't want to change for… (read more)

Hi, Thank you for your help, this my question: I'm using the dark theme. I would like to change the Menu bar color and only the menu bar color. I don't want to change for another theme or any other color etc. Just change the Menu bar color. This is the same question than here under, but this question was not answered:

https://support.mozilla.org/fr/questions/1320531 [https://support.mozilla.org/fr/questi.../1320531]

Asked by fata.lusinia 1 year ago

Last reply by cor-el 1 year ago

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Tabs keep crashing

I've had Firefox since it's been around and not had this issue, I have a Mac with OS Monterey 12.6. Firefox is up to date and about two weeks ago with about 10 tabs open … (read more)

I've had Firefox since it's been around and not had this issue, I have a Mac with OS Monterey 12.6. Firefox is up to date and about two weeks ago with about 10 tabs open a tab crashed which probably hasn't happened in a couple years. I tried re-opening but it just crashed. I clicked the next and it crashed, then to the next and it crashed, etc. They all crashed soon as you clicked on them. I switched over to Chrome to see if I could even look something up because as soon as you clicked on anything with Firefox it crashed. I restarted Firefox and tabs just crashed. I let it sit and came back 8 hours later & all worked fine. A day later tabs started crashing again. On and off for the last two weeks tabs just keep crashing intermittently on Firefox and they only way to fix it is take a break and come back in an hour+. Then maybe a tab will crash and it will continue to work for a little while when you restart tab or maybe it will just crash as fast as you click Restart Tab. I currently have 2 crashed tabs and I'm surprised its letting my type this with a crashed tab, when I tried opening another, it just opened a crashed tab. I wouldn't doubt if it crashes in the middle of typing and I have to come back in an hour to finish. I can't find a solution on Google and if this keeps up, I'm going to have to drop Firefox as this happens throughout the day for work. Any Ideas what this might be? If you think it's a computer issue, I'll call Apple, but no solutions on Google make sense. Thanks for any help.

Note, these tabs are crashing on every site you can think of from Yahoo, Mail, Google, Facebook, Amazon, youtube, etc.

Asked by toivoe61 1 year ago

Last reply by Paul 1 year ago

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How to set Custom URL under Settings - Home - New Tabs and Windows

How do I set a Custom URL fora new tab under: "Settings - Home - New Tabs and Windows"? Under "Home Page and Windows", there is a "Custom URL" option, but NOT under "New… (read more)

How do I set a Custom URL fora new tab under: "Settings - Home - New Tabs and Windows"?

Under "Home Page and Windows", there is a "Custom URL" option, but NOT under "New Tab". There is NO "Custom URL" under the drop-down list, only "Firefox Home (Default)" or "Blank Page".

I want to be able to set the default URL Home page when opening a new "tab" (as well as when I create a new window. For example, when opening a new tab, I want to set the default Home page for the new tab to be Google.com.

I am running a PC with Windows 10 and the latest level of Firefox.

Asked by lundew 1 year ago

Last reply by cor-el 1 year ago

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Loading Firefox offline

I have developed some training with html canvas. The target classroom PCs have no internet connection. I loaded the standard Firefox file on a portable hard drive, but wh… (read more)

I have developed some training with html canvas. The target classroom PCs have no internet connection. I loaded the standard Firefox file on a portable hard drive, but when I go to load it on the classroom PCs it attempts to connect to the internet. Is there an offline version?

Asked by dmcintire 1 year ago

Last reply by techguy150 1 year ago

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Firefox doesn't recognise my primary e-mail address for Firefox Account sign in, with message "Primary account e-mail required for sign in"

I use Firefox sync between multiple devices, including a desktop and a laptop on Ubuntu Linux. This is done through a Firefox account. Both Ubuntu devices mentioned run F… (read more)

I use Firefox sync between multiple devices, including a desktop and a laptop on Ubuntu Linux. This is done through a Firefox account. Both Ubuntu devices mentioned run Firefox 108.0 for Ubuntu 20.04 LTS.

I'm signed in on this Firefox account on my laptop (from which I'm writing this message). I recently (some months ago) changed my primary e-mail, since I may lose access to the older e-mail account soon. Now, suddenly, on my Ubuntu Desktop I received a message that I need to sign in to sync. When I click on "sign in", it takes me to tab that lists my primary e-mail address and asks for my password. I enter the password that I know is correct (it is listed under my saved logins on this Ubuntu laptop and the e-mail listed is the primary e-mail address with which I am signed in on my laptop, writing this message; it is also listed on my Firefox account details as my primary e-mail address). I then get a red message on tab stating "Primary account e-mail required for sign in", despite the fact that it is with my primary e-mail that I am attempting to sign in! I've tried it multiple times, to no avail.

At least two other users have posted about related concerns this year: (see https://support.mozilla.org/en-US/questions/1368875 and https://support.mozilla.org/en-US/questions/1395902). However, nothing has been done to resolve this issue. I have followed all instructions provided for changing my primary e-mail address. This is definitely a fault on Mozilla's side and not mine. Please resolve this urgently, users risk losing vast amounts of data, through no fault of their own, if you fail to do so.

Asked by stefaan1 1 year ago

Last reply by jonzn4SUSE 1 year ago

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add account

cant find how to add another account, every help thing i find seems to be outdated. i have multiple accounts i use on chrome, and want to move some to here, but i need he… (read more)

cant find how to add another account, every help thing i find seems to be outdated. i have multiple accounts i use on chrome, and want to move some to here, but i need help finding how

Asked by West 1 year ago

Last reply by James 1 year ago

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Airbnb - Network error (connection): NetworkError when attempting to fetch resource.

Lately I cannot explore Airbnb, I get "Network error (connection): NetworkError when attempting to fetch resource.". No problem with Edge. Should I forget about Firefox? … (read more)

Lately I cannot explore Airbnb, I get "Network error (connection): NetworkError when attempting to fetch resource.". No problem with Edge. Should I forget about Firefox?

Asked by vtrcka 1 year ago

Last reply by angerm 1 year ago

  • المُؤرشفة

Can't get gmail.com email

An error occurred during a connection to mail.google.com. PR_END_OF_FILE_ERROR Error code: PR_END_OF_FILE_ERROR The page you are trying to view cannot be shown becau… (read more)

An error occurred during a connection to mail.google.com. PR_END_OF_FILE_ERROR

Error code: PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Asked by John 1 year ago

Last reply by Terry 1 year ago

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Autoplay in Youtube starts then after half second or second stops.

Youtube autoplay stopped to work properly. After previous video next video really starts automatically then, may be after half a second or second, the video stops and re… (read more)

Youtube autoplay stopped to work properly.

After previous video next video really starts automatically then, may be after half a second or second, the video stops and returns to intro splash screen of the video. One must press Play to start this next video again. I tried next steps: 1. In Firefox Privacy and security settings / Autoplay: I allowed audio and video autoplay for all sites 2. On the left side of URL string for Youtube site I pressed the button and also allowed audio and video autoplay for the site. The image on this button changed. I reloaded Youtube - no effect, reloaded Firefox and Youtube - all the same.

3. I checked Youtube autoplay in Microsoft Edge browser - it works correctly.

What should be done in Firefox to restore autoplay? I don't remember when this problem appeared.

Asked by bvn123 1 year ago

Last reply by PortaNav 1 year ago

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Installing google play store app on a dell windows 10 computer

12/23/22 After trying for a week to install your mozilla software (thinking this would help to install google play store apps) on my Dell windows pc - it never worked so … (read more)

12/23/22 After trying for a week to install your mozilla software (thinking this would help to install google play store apps) on my Dell windows pc - it never worked so I requested a refund. I still need assistance in using the firefox browser to install a google play store app specifically the LaView app. Would appreciate your assistance. Henry Mazik

Asked by hmazik 1 year ago

Last reply by Paul 1 year ago

  • المُؤرشفة

Capability of S/MIME support for OWA on Firefox

Hello Firefox! I wanted to understand if there is a way for a user to login to Outlook WEB ACCESS. If you login to OWA on Firefox, is there a capability to have S/MIME ac… (read more)

Hello Firefox! I wanted to understand if there is a way for a user to login to Outlook WEB ACCESS. If you login to OWA on Firefox, is there a capability to have S/MIME active?

I have researched that this is possible on EDGE, and did some research on Google to see if this is common.

Would there be a FAQ or guide on this topic?

Asked by ian.hawkins 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • المُؤرشفة

Amazon Prime video

Since upgrading to OS Ventura, my iMac can't stream Prime videos on Firefox. My Mac Book has no problem on the same Amazon Prime account. If I use Safari on the iMac, it … (read more)

Since upgrading to OS Ventura, my iMac can't stream Prime videos on Firefox. My Mac Book has no problem on the same Amazon Prime account. If I use Safari on the iMac, it works fine. Anyone else had this problem?

Asked by petermountford 1 year ago

Last reply by cor-el 1 year ago